Business electricity rates

Understanding current rates and how they're set.

Business rates change

COVID-19 Recovery Rate for Time-of-Use customers

Effective June 1, 2020, the Government of Ontario announced the COVID-19 Recovery Rate for customers who pay Time-of-Use (TOU) electricity rates. Small business TOU customers will be charged the fixed rate of 12.8 ¢/kWh for all electricity usage, 24 hours a day, seven days a week.

Learn more about how we’re responding to COVID-19

Changes in Delivery Charge as of March 1, 2020

As of March 1, 2020, the distribution portion of the Delivery Charge on your bill has changed. This reflects changes in distribution rates approved by the Ontario Energy Board (OEB) as part of Toronto Hydro's 2020-2024 rates application.

Learn more about the rates changes

Types of electricity rates

Time-of-Use (TOU)

In response to the COVID-19 pandemic situation, the Government of Ontario introduced the COVID-19 Recovery Rate. As a result, from June 1 to October 31, 2020, small business customers on TOU pricing will pay the fixed rate of 12.8 ¢/kWh no matter what time of day the electricity is consumed.

The 12.8 ¢/kWh pricing applies automatically – no customer action is required. For more information, visit the Ontario Energy Board website.

Winter pricing periods effective June 1, 2020
TOU period Hours Price
On-peak Weekdays from 7 a.m. to 11 a.m. and 5 p.m to 7 p.m. 12.8 ¢ per kWh
Mid-peak Weekdays from 11 a.m. to 5 p.m. 12.8 ¢ per kWh
Off-peak Weekdays from 7 p.m. to 7 a.m. and all day weekends and holidays 12.8 ¢ per kWh

The rates quoted above cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

View the TOU holiday schedule

If you're on the Regulated Price Plan Tiered Pricing, your consumption in kWhs is separated into two price tiers under the government's Regulated Price Plan. You'll be charged one rate for the first 750 kWhs of usage per 30 days. Any electricity that you consume over this 750 kWh threshold will be priced at a higher rate. For more information, please visit the Ontario Energy Board's website.

Tiered rates pricing - per 30 days
Price tier Description Price
Tier 1 Non-residential customers: for electricity used up to 750 kWh/month 11.9¢ per kWh
Tier 2 Non-residential customers: for electricity used above 750 kWh/month 13.9¢ per kWh

The rates quoted above cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Most General Service customers with monthly demand greater than 50 kW, who do not have a contract with a retailer, pay the wholesale electricity price and Global Adjustment electricity charge. Toronto Hydro collects both charges, without mark-up, on behalf of the Independent Electricity System Operator (IESO).

Customers with interval meters are charged the Hourly Ontario Energy Price (HOEP), which is the hourly price that is charged to Toronto Hydro, for their electricity consumption. Customers without interval meters are charged a weighted average hourly price based on consumption patterns of similar consumers. Customers may also choose a contract offered by a licensed electricity retailer.

Global Adjustment

To provide support during the COVID-19 pandemic, the Ontario government announced on May 1 that it’s deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers that don’t participate in the Regulated Price Plan (RPP). The relief is to be in place from April to June 2020 (subject to necessary extensions and approvals to implement this initiative). For more information, please see the government’s announcement.

Global Adjustment accounts for the differences between the market price of electricity and the rates paid to regulated and contracted generators for the electricity they produce. It also reflects the costs of conservation and demand management programs by both the IESO and Toronto Hydro. As a result, its value may be negative, depending on the fluctuation of prices in the spot market.

For medium and large businesses the Global Adjustment appears as a separate line on your bill. Please visit the OEB or the IESO for more details.

You may choose to purchase your electricity by entering a contract with a licensed electricity retailer. The contract specifies a fixed electricity price for a set number of years. Unlike Toronto Hydro's rates, the fixed price is not regulated by the Ontario Energy Board (OEB). Please visit the OEB's Retail Energy Contracts website for more details.

Delivery charges

Transmission Charges
The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.
Charge: $0.01541 per kWh
Customer Charge
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.
Charge: $36.98 per 30 days
Distribution Volumetric Rate
The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.
Charge: $0.03421 per kWh
Rate Rider for Smart Metering Entity Charge
On March 1, 2018 the Ontario Energy Board approved a decrease in Smart Metering Entity Charge to be collected from General Service < 50 kW customers effective April 1, 2018, on behalf of the Smart Meter Entity (SME). This charge, which is applied on a per 30 day basis, recovers the costs incurred by the SME to collect, manage, store and retrieve information related to the metering of General Service < 50 kW customers’ electricity usage in Ontario.
Charge: $0.56 per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The charge reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Charge: $0.11 per 30 days
Charge: $0.00010 per kWh
Rate Rider for Disposition of Other Post Employment Benefit Variance
This charge captures the variance between cash and accrual values related to Other Post Employment Benefit (OPEB).
Charge: $0.00053 per kWh
Rate Rider for Disposition of the Impact for USGAAP
This charge captures the impact of the change in the accounting for OPEB as a result of transition to IFRS from USGAAP accounting framework.
Charge: $0.00048 per kWh
Rate Rider for Recovery of Monthly Billing Transition Costs
This charge captures the incremental costs and savings resulting from the mandatory transition to monthly billing for residential and GS<50 kW class customers.
Charge: $0.00018 per kWh
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $0.00248 per kWh
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.00040 per kWh
Rate Rider for Disposition of IFRS - CGAPP Property Plant and Equipment
This credit (refund) to customers is for the USGAAP to IFRS transitional cost.
Credit: $0.00012 per kWh
Rate Rider for Disposition of External Driven Capital Variance Account
This credit (refund) charge balance reflects the variance between approved versus actual capital related revenue requirement for externally driven capital.
Credit: $0.00023 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: $0.00038 per kWh
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Credit: $0.00002 per kWh
Rate Rider for Disposition of Global Adjustment Account
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Credit: $0.00159 per kWh

Transmission Charges

The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges include the Network and Connection charge and cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.

Network
Charge: $2.9842 per Peak kW per 30 days
Connection
Charge: $2.3822 per Max. kW per 30 days

Customer Charges

The Customer charges outlined below include the Customer Charge and fixed Rate Riders.

Customer Charge
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.
Charge: $49.14 per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $0.21 per 30 days

Distribution Charges

The Distribution Charges outlined below include the Distribution Volumetric Rate and Volumetric Rate Riders.

Distribution Volumetric Rate
The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.
Charge: $7.8922 per kVA per 30 days
Transformer Allowance for Ownership (if applicable)
Transformer Allowance to those customers that own their transformation facilities.
Credit: $0.62 per kVA per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue (Volumetric)
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $0.0189 per kVA per 30 days
Rate Rider for Disposition of Other Post Employment Benefit Variance
This charge captures the variance between cash and accrual values related to Other Post Employment Benefit (OPEB).
Charge: $0.0914 per kVA per 30 days
Rate Rider for Disposition of the Impact for USGAAP
This charge captures the impact of the change in the accounting for OPEB as a result of transition to IFRS from USGAAP accounting framework.
Charge: $0.0827 per kVA per 30 days
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $0.4304 per kVA per 30 days
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.0690 per kVA per 30 days
Rate Rider for Disposition of IFRS - CGAPP Property Plant and Equipment
This credit (refund) to customers is for the USGAAP to IFRS transitional cost.
Credit: $0.0200 per kVA per 30 days
Rate Rider for Disposition of External Driven Capital Variance Account
This credit (refund) charge balance reflects the variance between approved versus actual capital related revenue requirement for externally driven capital.
Credit: $0.0407 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts (applicable only for non-wholesale market participants)
The credit reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs (applicable only for non-wholesale market participants).
Credit: $0.0894 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: $0.2422 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers
Credit: $0.0067 per kVA per 30 days
Rate Rider for Disposition of Global Adjustment Account
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Credit: $0.00159 per kWh

Transmission Charges

The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges include the Network and Connection charge, and cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.

Network
Charge: $2.8833 per Peak kW per 30 days
Connection
Charge: $2.3797 per Max. kW per 30 days

Customer Charges

The Customer Charges outlined below include the Customer Charge and fixed Rate Riders.

Customer Charges
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.
Charge: $926.00 per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $5.18 per 30 days

Distribution Charges

The Distribution Charges outlined below include the Distribution Volumetric Rate and Volumetric Rate Riders.

Distribution Volumetric Rate
Distribution Charges
Charge: $6.5219 per kVA per 30 days
Transformer Allowance for Ownership (if applicable)
Transformer Allowance to those customers that own their transformation facilities.
Credit: $0.62 per kVA per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue (Volumetric)
This charge reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Charge: $0.0124 per kVA per 30 days
Rate Rider for Disposition of Other Post Employment Benefit Variance
This charge captures the variance between cash and accrual values related to Other Post Employment Benefit (OPEB).
Charge: $0.0689 per kVA per 30 days
Rate Rider for Disposition of the Impact for USGAAP
This charge captures the impact of the change in the accounting for OPEB as a result of transition to IFRS from USGAAP accounting framework.
Charge: $0.0624 per kVA per 30 days
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $0.3244 per kVA per 30 days
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.0520 per kVA per 30 days
Rate Rider for Disposition of IFRS - CGAPP Property Plant and Equipment
This credit (refund) to customers is for the USGAAP to IFRS transitional cost.
Credit: $0.0151 per kVA per 30 days
Rate Rider for Disposition of External Driven Capital Variance Account
This credit (refund) charge balance reflects the variance between approved versus actual capital related revenue requirement for externally driven capital.
Credit: $0.0307 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts (applicable only for non-wholesale market participants)
The credit reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs (applicable only for non-wholesale market participants).
Credit: $0.1020 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: $0.2757 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers
Credit: $0.0065 per kVA per 30 days
Rate Rider for Disposition of Global Adjustment Account
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Credit: $0.00159 per kWh

Transmission Charges

The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges include the Network and Connection charge and cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.

Network
Charge: $3.2868 per Peak kW per 30 days
Connection
Charge: $2.6439 per Max. kW per 30 days

Customer Charges

The Customer charges outlined below include the Customer Charge and fixed Rate Riders.

Customer Charge
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.
Charge: $4,099.14 per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $21.80 per 30 days

Distribution Charges

The Distribution Charges outlined below include the Distribution Volumetric Rate and Volumetric Rate Riders.

Distribution Volumetric Rate
The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.
Charge: $7.0665 per kVA per 30 days
Transformer Allowance for Ownership (if applicable)
Transformer Allowance to those customers that own their transformation facilities.
Credit: $0.62 per kVA per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue (Volumetric)
The charge reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Charge: $0.0195 per kVA per 30 days
Rate Rider for Disposition of Other Post Employment Benefit Variance
This charge captures the variance between cash and accrual values related to Other Post Employment Benefit (OPEB).
Charge: $0.0813 per kVA per 30 days
Rate Rider for Disposition of the Impact for USGAAP
This charge captures the impact of the change in the accounting for OPEB as a result of transition to IFRS from USGAAP accounting framework.
Charge: $0.0736 per kVA per 30 days
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $0.3827 per kVA per 30 days
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.0613 per kVA per 30 days
Rate Rider for Disposition of IFRS - CGAPP Property Plant and Equipment
This credit (refund) to customers is for the USGAAP to IFRS transitional cost.
Credit: $0.0178 per kVA per 30 days
Rate Rider for Disposition of External Driven Capital Variance Account
This credit (refund) charge balance reflects the variance between approved versus actual capital related revenue requirement for externally driven capital.
Credit: $0.0362 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts (applicable only for non-wholesale market participants)
The credit reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs (applicable only for non-wholesale market participants).
Credit: $0.1064 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts
The charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: $0.2939 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Credit: $0.0046 per kVA per 30 days
Rate Rider for Disposition of Global Adjustment Account
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Credit: $0.00159 per kWh

Transmissions Charges
The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.
Charge: $0.01014 per kWh
Customer Charge
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.
Charge: $6.06 per customer 30 days
Connection Charge
Charge: $0.63 per connection per 30 days
Distribution Volumetric Rate
The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.
Charge: $0.07618 per kWh
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $0.10 per 30 days
Credit: $0.00121 per kWh
Credit: $0.01 per connection per 30 days
Rate Rider for Disposition of Other Post Employment Benefit Variance
This charge captures the variance between cash and accrual values related to Other Post Employment Benefit (OPEB).
Charge: $0.00107 per kWh
Rate Rider for Disposition of the Impact for USGAAP
This charge captures the impact of the change in the accounting for OPEB as a result of transition to IFRS from USGAAP accounting framework.
Charge: $0.00097 per kWh
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $0.00505 per kWh
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.00081 per kWh
Rate Rider for Disposition of IFRS - CGAPP Property Plant and Equipment
This credit (refund) to customers is for the USGAAP to IFRS transitional cost.
Credit: $0.00024 per kWh
Rate Rider for Disposition of External Driven Capital Variance Account
This credit (refund) charge balance reflects the variance between approved versus actual capital related revenue requirement for externally driven capital.
Credit: $0.00048 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: $0.00040 per kWh
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Credit: $0.00002 per kWh
Rate Rider for Disposition of Global Adjustment Account
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Credit: $0.00159 per kWh

Transmission Charges

The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges include the Network and Connection charge and cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.

Network
Charge: $2.6543 per Peak kW per 30 days
Connection
Charge: $2.8403 per Max. kW per 30 days

Customer Charges

The Customer Charges outlined below include the Customer Charge and fixed Rate Riders.

Customer Charge (per Device)
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.
Charge: $1.56 per device per 30 days

Distribution Charges

The Distribution Charges outlined below include the Distribution Volumetric Rate and Volumetric Rate Riders.

Distribution Volumetric Rate
The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.
Charge: $34.7952 per kVA per 30 days
Rate Rider for Disposition of Other Post Employment Benefit Variance
This charge captures the variance between cash and accrual values related to Other Post Employment Benefit (OPEB).
Charge: $0.5117 per kVA per 30 days
Rate Rider for Disposition of the Impact for USGAAP
This charge captures the impact of the change in the accounting for OPEB as a result of transition to IFRS from USGAAP accounting framework.
Charge: $0.4632 per kVA per 30 days
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $2.4094 per kVA per 30 days
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.3860 per kVA per 30 days
Rate Rider for Disposition of IFRS - CGAPP Property Plant and Equipment
This credit (refund) to customers is for the USGAAP to IFRS transitional cost.
Credit: $0.1120 per kVA per 30 days
Rate Rider for Disposition of External Driven Capital Variance Account
This credit (refund) charge balance reflects the variance between approved versus actual capital related revenue requirement for externally driven capital.
Credit: $0.2281 per kVA per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $0.0879 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: $0.1402 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Credit: $0.0062 per kVA per 30 days
Rate Rider for Disposition of Global Adjustment Account
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Credit: $0.00159 per kWh

Regulatory charges

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.

Wholesale Market Service Charge
This charge covers costs such as market regulation and the management of the system. Toronto Hydro collects this charge, without mark-up, on behalf of the Independent Electricity System Operator.
Charge: $0.0035 per kWh
Capacity Based Recovery (CBR) – Applicable for Class B Customers
Charge: $0.0004 per kWh
Standard Supply Service – Administration Charge (if applicable)
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who have not contracted with an electricity retailer for their energy supply.
Charge: $0.25 per 30 days

Additional charges

As a customer, you may receive charges for other specific services. View a list of specific service charges that may be applied to your bill statement.

Starting November 1, 2019, the previous 8% rebate and other built-in reductions are being replaced with the Ontario Electricity Rebate (OER) of 31.8% . The change was introduced by the Ontario government as an expanded rebate providing bill relief that will be applied to customer bills, largely offsetting the price changes on the electricity line.

The rebate will be applied to bills for most residential consumers, farms and many small businesses. For additional information, please visit the Government of Ontario website.

Effective July 1, 2010, Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario. For information on HST, please visit the Ontario Ministry of Revenue or call the HST hotline at 1-800-337-7222.

These charges are applied to current customers who have an unmetered electric water heater billed by Toronto Hydro on a flat rate basis. Toronto Hydro no longer offers this flat rate billing option for new customers.

As of May 1, 2002, flat rate (unmetered) water heater energy usage is billed on an estimated average daily kWh basis. Your estimated usage is determined by the size of your water heater, the wattage of the water heater electric elements and on the number of days in the billing period. If you have an unmetered electric water heater, you’re being billed on the higher tiered rate of the Regulated Price Plan.

If you have any questions, please contact us by filling out our online form or speak with one of our Customer Care representatives at 416-542-8000, Monday to Friday from 8 a.m. to 8 p.m.

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