As the local electricity distributor for the city of Toronto, Toronto Hydro delivers electricity to households and businesses across the city on a daily basis. But the way we do it is evolving.
To ensure we can continue powering Canada’s largest city safely and reliably for years to come, we’re developing our next five-year investment plan: for 2025 to 2029. In addition to being responsive to legal and regulatory requirements, input from business experts and customer feedback, we're developing our plan to address the following challenges ahead of us:
- Renewing and upgrading deteriorating infrastructure
- Serving the economic needs of a growing city
- Adapting to changes in the way customers use electricity
- Building resilience in the face of extreme weather and cyber security attacks
Have your say on our draft plan: We're developing an online customer survey where you’ll have the opportunity to learn more about our draft plan and provide feedback on key choices that will affect the services you receive and the rates you pay for the delivery of electricity. Customers that Toronto Hydro has email contact information for will receive an email in the coming weeks with a link to the survey. If you do not receive the survey via email, please check back to this page later this month to access the survey.