Preparing your business for a power outage

Protect your workers, your business and your equipment during a power outage.

We understand that power outages can impact your bottom line. Loss of productivity and revenue, and overall safety concerns are issues you could face during power disruptions.

Being prepared is key in helping you manage outages with as little disruption to your business as possible. Knowing what to do during and after an outage can help minimize the inconvenience and keep your employees safe. Here are some tips and resources to get you started.

Business outage preparation checklist

Here’s how to ensure your business stays safe and organized during an outage:

  • Prepare a workplace emergency kit and store it in an easy-to-find place
  • Set up an evacuation plan and a meeting point. Be sure to include arrangements for staff with special needs
  • Keep a list of staff with first aid training
  • Assign tasks and responsibilities to key personnel in the event of an outage
  • Have important records and contact information handy, including employee information, customer accounts and bank and insurance records
  • Back up computer files regularly and store in a safe place
  • Check the Occupational Health and Safety Act for more information on how to prepare your business

Business continuity plan

Having a backup plan can help you get back to business sooner in the event of a longer outage. Here are a few tips:

  • Make multiple backups of important computer files and data
  • Store important records and information off-site, including employee and payroll records, customer accounts, bank and insurance records
  • Consider a backup power source such as a portable generator
  • Review your insurance policies and check what's covered
  • Take an inventory and photographs of your equipment, supplies and workplace
  • Maintain a list of people with keys, codes and passwords to databases and systems
  • Update contact information for customers, suppliers and investors
  • Schedule regular drills and training

What to do after an outage

How to get your business up and running when power is restored:

  • Report downed powerlines to us at 416-542-8000. Stay back at least 10 metres (the length of a school bus)
  • Report damaged trees or fallen branches on city-owned property to 311
  • Gradually turn essential equipment back on. Wait 10 to 15 minutes before reconnecting other equipment, to give your electrical system a chance to stabilize
  • Restock your workplace emergency kit
  • Review your emergency plan with your employees. Identify what worked, and where improvements can be made