Customer Choice is an Ontario Energy Board initiative that allows customers on the Regulated Price Plan (RPP) to choose the price plan that works best for them. Customers currently have two price plan options:
- Time-of-Use (TOU) pricing (based on the day of the week and time of day electricity is used)
- Tiered pricing (based on two thresholds of electricity consumption)
Which price plan is right for your business? See factors to consider and tools that can help you decide in our Customer Choice FAQ below.