Powering our communities

How we're improving reliability and powering the lives of Torontonians.

Mom and child looking at Toronto Hydro bucket truck.'

Electricity infrastructure is the trusted backbone of Toronto’s economic and social life. Our sustainable electricity future depends on new systems and new thinking. As innovative technologies and energy solutions come online to modernize grid management, we’re seizing opportunities to make smart investments that will help us improve grid strength and resiliency, and power the lives of Torontonians safely and reliably for years to come.

Investments that benefit customers

Over the past decade, we’ve invested in the renewal and modernization of our distribution grid, which has helped improve system reliability and performance.

Our current five-year investment plan for 2020 to 2024 is focused on delivering affordable electricity while investing in the grid to address safety and reliability, support a growing city, and meet the needs of our customers.

Our plan is focused on five main priorities:

  • Operating and maintaining the grid
  • Addressing safety and reliability
  • Meeting the needs of a growing city
  • Keeping the business running
  • Innovation and planning for the future

Shaping Toronto's Electricity Plan
Do we have enough electrical infrastructure to meet Toronto's needs? How much do we need to invest to maintain or improve reliability? With almost three million residents and a thriving economic centre, electricity demand in this area is one of the largest in the province and has grown steadily over the past several years.

The Toronto Integrated Regional Resource Plan (IRRP) looks at where demand for electricity is growing and how this can be managed over the next 25 years. The IRRP has been jointly developed by three organizations - the Independent Electricity System Operator (IESO), Hydro One Networks and Toronto Hydro.

For further information about the plan and regional planning, visit IESO's Toronto Regional Planning.

Our 2025-2029 investment plan

Learn about our next five-year investment plan and rate application.


Our work in your communities

Planning and construction

Planned outages may be necessary in order to make improvements in your neighbourhood. If your home is part of planned work, we do our best to provide you with a written notice. It would include the date, time, expected duration of the outage and other project details.

Note: We use third-party contractors for a variety of projects. If planned work is being performed by one of these contractors, you may receive the written notice directly from them.

What to expect during a planned outage?

  • Traffic disruptions
  • Noise disruptions
  • Blocking of bike lanes
  • Temporary storage yards