Please note: We don’t accept credit card payments unless you've received a disconnection notice or have been disconnected.
Pre-Authorized Debit (PAD)
PAD is an easy, convenient and secure way to pay your bill on time.
When you register for PAD, your total amount due is automatically withdrawn from your bank account on the bill due date. You’ll continue receiving your bill two weeks before the due date, so you know the exact amount that will be withdrawn.
Please note: PAD won't be applied to a bill that has already been sent to you — only upcoming ones. You can pay your bill through one of our other payment options.
How to register for PAD
It's simple — just follow these steps:
- Have your current bill and banking information ready.
- Go to our self-serve portal — it's the fastest way to sign up.
Don't have an online account? Register for access to our self-serve portal.
If you're unable to sign up for PAD online, you can sign up using our Pre-Authorized Debit (PAD) form (PDF, 45 KB).