Ways to pay your business' bill

There are a number of ways to pay your Toronto Hydro bill.

New payment method available: Credit and debit cards are now accepted for one-time bill payments.

Payment methods

Sign up for pre-authorized payments to have your total amount due automatically withdrawn from your bank account on the bill’s due date, helping you avoid any late charges or interest.

You’ll continue receiving your bill two weeks before it's due, so you’ll know the exact amount that’ll be withdrawn. It’s an easy, secure way to help ensure your bill gets paid on time.

Note: A pre-authorized payment won't be applied to a bill that has already been sent to you — only upcoming ones. You can pay your bill through one of our other payment options.

How to register for pre-authorized payments:

  1. Have your current bill and banking information ready.
  2. Sign up through our self-serve portal.

If you're unable to sign up for pre-authorized payments online, you can sign up using our Pre-Authorized Debit form for business customers (PDF, 433 KB).

You can now pay your Toronto Hydro bill using a credit card (Visa, MasterCard or American Express) or debit card as a one-time payment through our secure online payment provider.

Pay online: Select pay now to be redirected to our secure payment provider, KUBRA EZ-PAY, to complete your one-time online payment.

If you choose to pay your bill with a credit or debit card, a convenience fee is charged.

Convenience fees:

  • 1.75% fee for credit card payments
  • 0.75% for debit card payments
    • Note: Business debit card payments are charged the same convenience fee as credit cards (1.75%)
  • $2 per transaction for digital wallet payments (not available for American Express)

Service fees are charged by our payment provider. Toronto Hydro does not receive any portion of these fees.

Pay your bill in person at your bank, by telephone or using the online bill payment options offered by most financial institutions. You'll need your 10-digit Toronto Hydro account number. The payee name is Toronto Hydro-Electric System.

Pay your bill by mailing a cheque payable to Toronto Hydro-Electric System Ltd. Please include your 10-digit Toronto Hydro account number in the memo field on your cheque.

Toronto Hydro
PO Box 4490 STN A
Toronto, ON M5W 4H3

Note: You can also find this information on the back of your bill.

Pay your bill online directly from your bank account with a Telpay account.

Convenient billing and payment options

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Sign up for an Equal Payment Plan

Looking for more predictable bills? Our Equal Payment Plan helps you manage your budget by spreading your estimated annual electricity costs into equal monthly payments throughout the year.

Learn more and sign up
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Switch to paperless billing

Eliminate paper clutter, get your bill delivered sooner and access your account information 24/7.

Sign up for eBills

Billing resources and support

Get help understanding your bill, find answers to common billing questions and learn about electricity price plan options that may be available to you.

Understand your bill

Learn how to read your bill, understand your charges and find out what may be causing a higher-than-expected bill. Your bill explained

Billing FAQs

Find answers to common questions about billing, payments and more. Learn more

Choose your electricity price plan

Eligible business customers have the flexibility to choose the electricity pricing plan that best fits their usage patterns, including Time-of-Use, Ultra-Low Overnight or Tiered pricing options. Learn more about price plan options