Ontario Electricity Rebate

Effective November 1, 2019, the Government of Ontario introduced the new Ontario Electricity Rebate (OER) under the Ontario Rebate for Electricity Consumers Act, 2016. The OER provides eligible customers with a 31.8% rebate on their electricity bill.

The OER replaces the previous 8% Provincial Rebate and Fair Hydro Plan.

Please note that the OER has different eligibility requirements than the former 8% Provincial Rebate. This means that even if you were previously eligible, you may be required to re-declare eligibility to continue receiving financial assistance.

To apply for the OER, complete and submit the OER Notice Form by January 31, 2020.

Ontario Electricity Rebate Notice Form (PDF, 199 KB)

To be eligible for the OER, you must meet at least one of the requirements listed below:

  1. Average monthly electricity demand of 50 kilowatts or less.
  2. Annual consumption of 250,000 kilowatt hours or less.
  3. The consumer
    1. carries on a business that is a farming business for the purposes of the Farm Registration and Farm Organizations Funding Act, 1993, and
    2. holds a valid registration number assigned under that Act, or the consumer’s obligation to file a farming business registration form was waived pursuant to an order made under subsection 22(6) of that Act.
  4. The account is in respect of a long-term care home licensed under the Long-Term Care Homes Act, 2007, other than an account that is also in respect of a hospital.
  5. The account is solely in respect of a multi-unit complex where all of the following conditions are met:
    1. The multi-unit complex is not in any part any of the following:
      1. A hotel, motel or motor hotel, resort, lodge, tourist camp, cottage or cabin establishment, inn, campground, trailer park, tourist home, bed and breakfast vacation establishment or vacation home.
      2. Living accommodation occupied by a person for penal or correctional purposes.
      3. A hospital, as defined in the Broader Public Sector Accountability Act, 2010.
      4. A premises that is subject to the Ministry of Correctional Services Act or the Child, Youth and Family Services Act, 2017.
      5. Short-term living accommodation provided as emergency shelter.
      6. Living accommodation provided by an educational institution to its students or staff where, the living accommodation is provided primarily to persons under the age of majority, or all major questions related to the living accommodation are decided after consultation with a council or association representing the residents, and the living accommodation is not intended for year-round occupancy by full-time students or staff and members of their households.
      7. A university, college of applied arts and technology or other entity that provides post-secondary education.
      8. A premises that is identified by a NAICS code commencing with the digits 21, 22, 23, 31, 32 or 33.
    2. The consumer has a demand for electricity of greater than 50 kilowatts and the consumer annually uses more than 250,000 kilowatt hours of electricity.
    3. The multi-unit complex contains at least two qualifying units.[1]
    4. At least 50% of the units[2] in the multi-unit complex are qualifying units.
    5. The consumer has met notice requirements by completing and submitting the OER Notice Form to Toronto Hydro.

[1] “Qualifying unit” means a unit that (a) consists of a self-contained room or set of rooms; (b) contains kitchen and bathroom facilities that are for the sole use of the unit; and (c) is occupied and used as a residence.

[2] “Unit” means (a) a unit as defined in the Condominium Act, 1998; (b) a residential unit or a rental unit, as those terms are defined in subsection 2(1) of the Residential Tenancies Act, 2006; (c) a member unit or a non-member unit, as those terms are defined in the Co-operative Corporations Act; or (d) premises that is demised premises for the purposes of the Commercial Tenancies Act.

You need to submit the OER Notice Form if you fall within one of these three categories:

  1. The consumer account meets the eligibility criteria listed above and was previously receiving the 8% Provincial Rebate immediately before November 1, 2019. If the consumer does not submit the OER Notice Form by January 31, 2020, the consumer will cease receiving the OER effective January 31, 2020.
  2. The consumer account does not meet the eligibility criteria listed above but was previously receiving the 8% Provincial Rebate on October 22, 2019. If the consumer submits the OER Notice Form by January 31, 2020, the consumer will benefit from a transition period and receive the OER until October 31, 2020. If the consumer does not submit the OER Notice Form by January 31, 2020, the consumer will cease receiving the OER effective January 31, 2020.
  3. The consumer account meets the eligibility criteria listed above and was not previously receiving the 8% Provincial Rebate. The consumer must submit the OER Notice Form to receive the OER going forward.

Note: If your electricity demand is 50 kilowatts or less or if your annual consumption is less than 250,000 kilowatt hours, you don’t have to complete the OER Notice Form. You’ll be automatically enrolled in the OER.

Ontario Electricity Rebate Frequently Asked Questions

The Ministry of Energy, Northern Development and Mines amended the Ontario Rebate for Electricity Consumers Act (the “OREC Act”) and the regulations under the OREC Act to introduce the Ontario Electricity Rebate (the “OER”). On November 1, 2019, the OER replaced the 8% Provincial Rebate. The OER provides eligible consumer accounts with a 31.8% rebate on their electricity bill.

Please note that the eligibility requirements for the OER are different from the eligibility requirements for the former 8% Provincial Rebate. Even if you were previously eligible, you may be required to re-declare eligibility under the new rules to continue receiving financial assistance.

You will need to provide notice to Toronto Hydro of your eligibility by completing the Ontario Electricity Rebate (OER) Notice Form.

Note: You do not have to complete the OER Notice Form if your account is eligible for the OER because your demand for electricity is 50 kilowatts or less or because you annually use not more than 250,000 kilowatt hours of electricity. In those circumstances, you will be automatically transitioned to the OER and will receive the OER for as long as you remain eligible.

The completed form can be returned to Toronto Hydro via mail, email or fax. Please note that if the form is not completed properly, we will advise you to correct the form and resend it to us.

Mail

Toronto Hydro
Attention: Customer Care
500 Commissioners Street.
Toronto, ON M4M 3N7

Email

contactus@torontohydro.com
Attention: Billing Specialists

Fax

416-542-3452
Attention: Billing Specialists

You must submit the OER Notice Form by January 31, 2020. If you do not submit the OER Notice Form by January 31, 2020, you will cease receiving the OER effective January 31, 2020.

If you submit the OER Notice Form by January 31, 2020, you will benefit from a transition period and will receive the OER until October 31, 2020. If you do not submit the OER Notice Form by January 31, 2020, you will cease receiving the OER effective January 31, 2020.

You must submit the OER Notice Form to receive the OER going forward. 

Complete a separate OER Notice Form for each account.

With the exception of specific requests from the Minister of Energy, Northern Development and Mines, the Ministry of Finance, the Ontario Energy Board, and/or the Independent Electricity System Operator, we will not share this information with any other party.

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