Residential electricity rates

Understanding current rates and how they're set.

Residential rate changes

Changes as of February 23, 2021

As of February 23, the Ontario Energy Board (OEB) announced that the fixed rate pricing for Time-of-Use (TOU) and Tiered customers has ended and regular rates are now in effect. These rates will automatically be applied to your bill — no customer action is required.

Learn more about the rate changes

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Types of electricity rates

Eligible customers on the Regulated Price Plan (RPP) have the option to choose between TOU and Tiered pricing plans.

Learn more about customer choice

The TOU rates were set by the OEB on December 15, 2020 for RPP customers. These rates are laid out in the following table, which also indicates the hours to which those rates apply.

Winter pricing periods effective February 23, 2021

TOU period Hours Price
On-peak Weekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 17.6¢ per kWh
Mid-peak Weekdays from 11 a.m. to 5 p.m. 11.9¢ per kWh
Off-peak Weekdays from 7 p.m. to 7 a.m. and all day weekends and holidays 8.5¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

View the TOU holiday schedule

Tiered rates were set by the OEB on December 15, 2020 for RPP customers. These rates are laid out in the following table:

Winter Tiered rates pricing per 30 days

Price tier Description Price
Tier 1 Up to 1,000 kWh/month 10.1¢ per kWh
Tier 2 More than 1,000 kWh/month 11.8¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

You may choose to purchase your electricity by entering a contract with a licensed electricity retailer. Your contract specifies a fixed electricity price for a set number of years. Please note that the fixed price is not regulated by the Ontario Energy Board.

Read more information on electricity retailers

Delivery Charges

Toronto Hydro received authorization from the Ontario Energy Board (OEB) to implement changes to its Delivery Charges, effective January 1, 2021.

The Delivery Charges cover the cost of delivering electricity from the generator to Toronto Hydro, and then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and to operate provincial and local electricity systems.

Transmission Charge
This charge covers the costs involved to transmit electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up. The decrease in the Transmission Charge, by 0.160¢ per kWh, reflects the cost of transmission services provided by Hydro One to Toronto Hydro.
Charge: 1.483¢ per kWh
Customer Charge
The Customer Charge covers, together with the Distribution Charge, the costs Toronto Hydro incurs to deliver electricity to your home, building and maintaining the distribution system, administration and billing.
Charge: $40.10 per 30 days
Rate Rider for Smart Metering Entity Charge
On March 1, 2018, the OEB approved a decrease of the Smart Metering Entity (SME) Charge to be collected from customers effective April 1, 2018, on behalf of the SME. This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.
Charge: $0.56 per 30 days
Rate Rider for Recovery of Monthly Billing Transition Costs
This charge captures the incremental costs and savings resulting from the mandatory transition to monthly billing for residential and GS<50 kW class customers.
Charge: $0.48 per 30 days
Rate Rider for Disposition of Stranded Meter Assets
This credit (refund) to the customers is related to stranded costs associated with removal of conventional meters.
Credit: $0.02 per 30 days
Rate Rider for Disposition of Accounts Receivable Credits
This credit (refund) reflects a number of historical small final credit balances that did not receive a refund cheque.
Credit: $0.10 per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $0.26 per 30 days
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $2.13 per 30 days
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.34 per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue
This credit (refund) is associated with wireless pole attachments.
Credit: $0.01 per 30 days
Rate Rider for Disposition of Lost Revenue Adjustment Mechanism (LRAMVA)
This charge reflects variances between OEB-approved and actual conservation program results.
Charge: 0.099¢ per kWh
Rate Rider for Disposition of Deferral/Variance Accounts
The charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: 0.060¢ per kWh
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Credit: 0.011¢ per kWh
Rate Rider for Disposition of Global Adjustment Account - Applicable only for Non-RPP Customers
This charge reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (non-RPP customers) and who are enrolled with a retailer contract.
Charge: 0.08¢ per kWh

Transmission Charge
This charge covers the costs involved to transmit electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up. The decrease in the Transmission Charge by 0.160¢ per kWh reflects the cost of transmission services provided by Hydro One to Toronto Hydro.
Charge: 1.483¢ per kWh
Customer Charge
The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs to deliver electricity to your home, building and maintaining the distribution system, administration and billing.
Charge: $32.90 per 30 days
Rate Rider for Smart Metering Entity Charge
On March 1, 2018, the OEB approved a decrease of the Smart Metering Entity Charge to be collected from Residential and General Service < 50 kW customers effective April 1, 2018, on behalf of the Smart Meter Entity (SME). This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.
Charge: $0.56 per 30 days
Rate Rider for Application of Operations Center Consolidation Plan
The credit (refund) to the customers is for net gain on the sale of surplus properties.
Credit: $1.43 per 30 days
Rate Rider for Disposition of the Gain on Property Sale
The credit (refund) to the customers is for net gain on the sale of surplus property.
Credit: $0.23 per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue
This credit (refund) is associated with wireless pole attachments.
Credit: $0.01 per 30 days
Rate Rider for Recovery of 2020 Foregone Revenue
The credit (refund) reflects the OEB approved costs to operate Toronto Hydro's distribution system during interim rates for January and February 2020.
Credit: $0.15 per 30 days
Rate Rider for Disposition of Lost Revenue Adjustment Mechanism (LRAMVA)
This charge reflects variances between OEB-approved and actual conservation program results.
Charge: 0.122¢ per kWh
Rate Rider for Disposition of Deferral/Variance Accounts
The charge reflects the clearance of residual balances for accounts relating to variances for a number of energy-related pass-through costs.
Charge: 0.050¢ per kWh
Rate Rider for Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Credit: 0.011¢ per kWh
Rate Rider for Disposition of Global Adjustment Account
This charge reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (non-RPP customers) and who are enrolled with a retailer contract.
Charge: 0.080¢ per kWh

Regulatory charges

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.

Wholesale Market Service Charge
This charge covers costs such as market regulation and the management of the system. Toronto Hydro collects this charge, without mark-up, on behalf of the Independent Electricity System Operator.
Charge: 0.39¢ per kWh
Standard Supply Service – Administration Charge (if applicable)
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who have not contracted with an electricity retailer for their energy supply.
Charge: $0.25 per 30 days

Additional charges

Other charges/credits may include miscellaneous adjustments to prior billed electricity amounts, or charges for other specific services. View a list of specific service charges that may be applied to your bill statement.

Effective July 1, 2010, Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario. For information on HST, please visit the Ontario Ministry of Revenue or call the HST hotline at 1‑800‑337‑7222.

The provincial government announced a decrease in the OER from 33.2% to 21.2% effective January 1, 2021. The Ontario government introduced the OER as an expanded rebate providing bill relief that will be applied to customer bills, largely offsetting the price changes on the electricity line. The rebate will be applied to bills for most residential consumers, farms and many small businesses.

To learn more about the OER, visit the Government of Ontario website.

These charges are applied to current customers who have an unmetered electric water heater billed by Toronto Hydro on a flat rate basis. Toronto Hydro no longer offers this flat rate billing option for new customers.

As of May 1, 2002, flat rate (unmetered) water heater energy usage is billed on an estimated average daily kWh basis. Your estimated usage is determined by the size of your water heater, the wattage of the water heater electric elements and on the number of days in the billing period. If you have an unmetered electric water heater, you're being billed the higher tiered rate of the Regulated Price Plan.

If you have any questions, please visit our contact us page to reach us by phone or to use our online contact form.