Residential rates and charges

Understanding current rates and how they're set.

Rates as of May 1, 2023

Effective May 1, 2023, the Ontario Energy Board (OEB) has introduced a new Ultra-Low Overnight (ULO) price plan for Regulated Price Plan (RPP) customers. ULO offers customers rates based on ultra-low overnight, mid-peak, on-peak and weekend off-peak pricing. This may benefit customers who shift high electricity-usage activities, such as charging electric vehicles, laundry or running the dishwasher, to lower-demand periods overnight. ULO price periods are the same in the summer as they are in the winter.

In addition, May 1 marks the change to summer hours for Time-of-Use customers and tier thresholds for Tiered customers.

Electricity rates

Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. Visit our Customer Choice page to learn more and determine which plan works best for you.

As of May 1, the OEB moved to summer time periods. TOU rates are listed in the following table, which also indicates the hours to which those rates apply.

Summer pricing periods from May 1, 2023 to October 31, 2023

TOU periodHoursPrice
Off-peakWeekdays from 7 p.m. to 7 a.m. and all day weekends and holidays7.4¢ per kWh
Mid-peakWeekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.10.2¢ per kWh
On-peakWeekdays from 11 a.m. to 5 p.m.15.1¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro collects this cost from you, without mark-up, and pays it directly to our suppliers.

View the OEB's TOU and ULO holiday schedule

As of May 1, the OEB introduced a new ULO price plan for RPP customers. ULO rates are listed in the following table, which also indicates the hours to which those rates apply.

ULO price periods are the same in the summer as they are in the winter — the pricing below is in effect from May 1, 2023 to October 31, 2023

 
ULO periodHoursPrice
Ultra-low overnightEvery day from 11 p.m. to 7 a.m.2.4¢ per kWh
Weekend off-peakWeekends and holidays from 7 a.m. to 11 p.m.7.4¢ per kWh
Mid-peakWeekdays from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m.10.2¢ per kWh
On-peakWeekdays from 4 p.m. to 9 p.m.24.0¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro collects this cost from you, without mark-up, and pays it directly to our suppliers.

View the OEB's TOU and ULO holiday schedule

As of May 1, the OEB moved to summer tier thresholds. Tiered rates are listed in the following table, which also indicates the updated thresholds to which those rates apply.

Summer pricing tiers from May 1, 2023 to October 31, 2023

Price tierDescriptionPrice
Tier 1Residential customers: up to 600 kWh/month8.7¢ per kWh
Tier 2Residential customers: more than 600 kWh/month10.3¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro collects this cost from you, without mark-up, and pays it directly to our suppliers.

You may choose to purchase your electricity from another company by entering a contract with a licensed electricity retailer. Your contract specifies a fixed electricity price for a set number of years. Please note that the fixed price is not regulated by the OEB.

Learn more about electricity retailers

Delivery Charges

Toronto Hydro received approval from the OEB to implement changes to its Delivery Charges, effective January 1, 2023.

Delivery Charges cover the cost of delivering electricity from the generator to Toronto Hydro, and then to your home or business. This includes costs to build and maintain transmission and distribution lines, towers and poles, and to operate provincial and local electricity systems.

Refer to the following tables for current charges and credits. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Distribution charges and credits

Charge/credit nameRate
Customer$43.31 per 30 days
Rate Rider for Disposition of Accounts Receivable- $0.10 per 30 days
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account- $2.17 per 30 days
Rate Rider for Disposition of PILs and Tax Variance- $0.31 per 30 days
Rate Rider for Smart Metering Entity$0.41 per 30 days
Rate Rider for Disposition of Stranded Meter Assets- $0.02 per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue- $0.01 per 30 days

Delivery Charges and credits

Charge/credit nameRate
Rate Rider for Disposition of Capacity Based Recovery Account- $0.00015 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts$0.00319 per kWh
Rate Rider for Disposition of Global Adjustment Account (Applicable only for non-RPP customers)- $0.00251 per kWh

Transmission charge

Charge nameRate
Transmission1.891¢ per kWh

This service class is also known as "Competitive sector multi-unit residential." Refer to the following tables for current charges and credits. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Distribution charges and credits

Charge/credit nameRate
Customer$35.53 per 30 days
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account-$1.45 per 30 days
Rate Rider for Disposition of PILs and Tax Variance-$0.21 per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue- $0.01 per 30 days
Rate Rider for Smart Metering Entity$0.41 per 30 days

Delivery Charges and credits

Charge/credit nameRate
Rate Rider for Disposition of Capacity Based Recovery Account- $0.00015 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts$0.00303 per kWh
Rate Rider for Disposition of Global Adjustment Account (Applicable only for non-RPP customers)- $0.00251 per kWh

Transmission charge

Charge nameRate
Transmission1.891¢ per kWh

Have a question about rates?

Get answers to our most frequently asked questions.

Learn more about rates

Regulatory charges

The OEB announced an update to Regulatory Charges, effective January 1, 2023.

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.

Refer to the following table for current charges. For an explanation of the charge, please check out the list of terms and definitions at the bottom of the page.

Regulatory charges

Charge nameRate
Standard Supply Service – Administration (if applicable)$0.25 per 30 days
Wholesale Market Service$0.0052 per kWh

Additional charges

Effective July 1, 2010, a Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario. For information on HST, please visit the Ontario Ministry of Revenue or call the HST hotline at 1‑800‑337‑7222.

The provincial government announced a decrease in the OER from 17% to 11.7%, effective November 1, 2022. The Ontario government introduced the OER as an expanded rebate providing bill relief that will be applied to customer bills, largely offsetting price changes on the electricity line. The rebate will be applied to bills for most residential consumers, long-term care homes, farms and many small businesses.

Learn more about the OER

These charges are applied to current customers who have an unmetered electric water heater billed by Toronto Hydro on a flat rate basis. Toronto Hydro no longer offers this flat rate billing option for new customers.

As of May 1, 2002, flat rate (unmetered) water heater energy usage is billed on an estimated average daily kWh basis. Your estimated usage is determined by the size of your water heater, the wattage of the water heater electric elements and the number of days in the billing period. If you have an unmetered electric water heater, you're being billed the higher tiered rate of the Regulated Price Plan.

If you have any questions, please visit our contact page to reach us by phone or using our online contact form.

Other charges/credits may include miscellaneous adjustments to prior billed electricity amounts, or charges for other specific services. View a list of specific service charges that may be applied to your bill statement.

Terms and definitions

Customer Charge
The Customer Charge covers, together with the Distribution Charge, the costs Toronto Hydro incurs to deliver electricity to your home, building and maintaining the distribution system, administration and billing.
Transmission Charge
This charge covers the costs involved to transmit electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up. The increase in the Transmission Charge, by 0.252¢ per kWh, reflects the cost of transmission services provided by Hydro One to Toronto Hydro.

Rate riders
Rate riders are temporary costs or credits on utility bills. The rate rider is a mechanism used to flow through costs that are incurred by a distribution utility or refunds provided to the distribution utility, that were not included in its tariff distribution rates at the time those rates were approved by the OEB. All rate riders must be approved by the OEB before they are applied to customer bills
Disposition of Accounts Receivable Credits
This credit (refund) reflects a number of historical small final credit balances that did not receive a refund cheque.
Disposition of Capacity Based Recovery Account
This credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Disposition of Capital Related Revenue Requirement Variance Account
This credit (refund) reflects the variance between approved and actual capital related revenue requirement.
Disposition of Deferral/Variance Account
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy related pass through costs.
Disposition of Global Adjustment Account (Applicable only for Non-RPP customers)
This credit (refund) reflects the variance between Global Adjustment paid to the IESO and collected from customers. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.
Disposition of PILs and Tax Variance
This credit (refunds) reflects the savings in payment in lieu of taxes due to introduction of Bill C-97.
Disposition of Stranded Meter Assets
This credit (refund) to the customers is related to stranded costs associated with removal of conventional meters.
Disposition of Wireless Pole Attachment Revenue
This credit (refund) is associated with wireless pole attachments.
Smart Metering Entity Charge
On March 1, 2018, the OEB approved a decrease of the Smart Metering Entity (SME) Charge to be collected from customers effective April 1, 2018, on behalf of the SME. This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.

Standard Supply Service – Administration Charge (if applicable)
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who haven’t contracted with an electricity retailer for their energy supply.
Wholesale Market Service Charge
This charge covers costs such as market regulation and management of the system. Toronto Hydro collects this charge, without mark-up, on behalf of the Independent Electricity System Operator (IESO).