Effective November 1, 2020, eligible customers on the Regulated Price Plan (RPP) now have the option to choose between Time-of-Use (TOU) and Tiered pricing plans. Customers on TOU pricing can choose to switch to Tiered pricing starting immediately, however, the change will not take effect until after November 1, 2020.
No action is required if you prefer to remain on TOU pricing.
For more information, including when you can expect a change to take effect, please refer to our FAQ below.
About Time-of-Use (TOU) rates
Under Time-of-Use (TOU) pricing, customers are charged according to the day of the week and time of day that they use electricity. This gives customers the option to shift higher electricity-use activities — such as laundry or running the dishwasher — to off-peak periods, which are charged at a lower rate.
There are three different TOU price periods:
TOU rates and price periods typically change twice a year (May 1 and November 1). Both the rates and price periods are set by the Ontario Energy Board (OEB).
Currently, all TOU customers are paying the COVID-19 Recovery Rate of 12.8¢/kWh for all price periods. Please note that winter TOU rates will come into effect on November 1, 2020.
|On-peak||Weekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m.||21.7 ¢ per kWh|
|Mid-peak||Weekdays from 11 a.m. to 5 p.m.||15.0 ¢ per kWh|
|Off-peak||Weekdays from 7 p.m. to 7 a.m. and all day weekends and holidays||10.5 ¢ per kWh|
To learn more about TOU rates, visit our electricity rates page.
About Tiered rates
Tiered pricing separates electricity consumption into two price tiers. Customers are charged one rate for electricity usage up to a certain amount of consumption (or threshold) per month, and a higher rate for electricity used above that amount.
The price threshold — the amount of electricity consumption that is charged at the lower price — is set by the OEB and will typically change twice a year for residential customers.
|Tier 1||Up to 1,000 kWh/month||12.6¢ per kWh|
|Tier 2||More than 1,000 kWh/month||14.6¢ per kWh|
To learn more about Tiered rates, visit our electricity rates page.