Please note: We don’t accept credit card payments unless you've received a disconnection notice or have been disconnected.
Pre-Authorized Debit (PAD)
When you register for PAD, your total amount due is automatically withdrawn from your bank account. You’ll continue receiving your bill two weeks before the due date, so you know the exact amount that will be withdrawn.
How to register for PAD
You can register for PAD through our online self-service portal, My TorontoHydro®. Please have your current bill and your banking information ready.
Please note: Once you register, PAD takes effect on your next bill. You can pay any current bills through one of our other payment options.