About outages
Why outages happen, how we restore them and what to do if one occurs.
Up-to-date information
Planned outages
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.
UPCOMING CONTACT CENTRE CLOSURE AND SELF-SERVE PORTAL DOWNTIME: Our Contact Centre will be closed on Friday, August 2 while we perform system maintenance. Access to your online account will also be unavailable from approximately 10 p.m. on Thursday, August 1 to 8 a.m. on Tuesday, August 6. Customers will still be able to report outages and safety concerns to our Trouble Dispatch team by calling 416-542-8000 (and pressing 1) or reporting it to us online. Thank you in advance for your patience. Our Contact Centre will be closed on Friday, August 2 while we perform system maintenance. Access to your online account will also be unavailable from approximately 10 p.m. on Thursday, August 1 to 8 a.m. on Tuesday, August 6. Customers will still be able to report outages and safety concerns to our Trouble Dispatch team by calling 416-542-8000 (and pressing 1) or reporting it to us online. Thank you in advance for your patience.
We have found the following suggestions for your query:
Below are the results we have found:
Why outages happen, how we restore them and what to do if one occurs.
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.