About outages
Why outages happen, how we restore them and what to do if one occurs.
Up-to-date information
Planned outages
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.
Canada Post service disruption: Due to a potential labour disruption, your Toronto Hydro mail delivery could be delayed. Choose eBills and Pre-Authorized Debit (PAD) to ensure you always get and pay your bills on time. Due to a potential labour disruption, your Toronto Hydro mail delivery could be delayed. Choose eBills and Pre-Authorized Debit (PAD) to ensure you always get and pay your bills on time.
Rates update: As of November 1, 2024, the Ontario Energy Board announced that rates have changed for all Regulated Price Plan customers, and the Ontario Electricity Rebate has changed. Winter Time-of-Use hours and Tiered thresholds are also now in effect. As of November 1, 2024, the Ontario Energy Board announced that rates have changed for all Regulated Price Plan customers, and the Ontario Electricity Rebate has changed. Winter Time-of-Use hours and Tiered thresholds are also now in effect.
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Why outages happen, how we restore them and what to do if one occurs.
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.