Residential bill breakdown

A breakdown of Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered pricing bills.

TOU bill

With TOU pricing, you pay according to the time of day and day of the week you use electricity, so it's up to you to manage how much electricity you use and when.

TOU sample bill

ULO bill

With ULO pricing, you pay according to the time of day and day of the week you use electricity, but with an ultra-low overnight rate. It’s up to you to manage how much electricity you use and when.

ULO sample bill

Tiered bill

Some of our residential customers are charged Tiered rates. With Tiered pricing, you're charged one rate for electricity usage up to a certain amount of consumption (or threshold) per month, and a higher rate for electricity used above that amount.

Tiered sample bill

Suite metering TOU bill

This sample bill is for customers who are billed according to TOU pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on TOU pricing.

Suite metering TOU sample bill

Suite metering ULO bill

This sample bill is for customers who are billed according to ULO pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on ULO pricing.

Suite metering ULO sample bill

Suite metering Tiered pricing bill

This sample bill is for customers who are billed according to Tiered pricing and live in condo or apartment building units that are metered individually. This means you're only paying for the electricity your individual unit uses based on Tiered pricing.

Suite metering Tiered sample bill

Net metering bill

This sample bill is for customers who are part of the Net Metering Program. This means you’ll receive your monthly hydro bill for the electricity you consume from the grid that month and accumulate credits on your bill in return for the renewable electricity you sent to the grid that same month. If you have credits that exceed your monthly consumption, they will be carried over to future bills for up to 12 months.

Net metering sample bill

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Your bill explained

What you should know about your bill

Learn more about your bill

Understanding high bills

Reasons your bill may be higher than expected

Ways to manage your bill

Residential electricity rates

Understanding current rates and how they're set

View residential rates