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Understanding Time-Of-Use and suite metering bills.
Most of our residential customers are charged TOU rates. With TOU rates, you pay according to the time of day you use electricity, so it's up to you to manage how much electricity you use and when.
If your condo or apartment building units are metered individually, you're receiving a suite metering bill. This means you're paying only for the electricity your individual unit uses.
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What you should know about your bill
Reasons your bill may be higher than expected
Understanding current rates and how they're set