Please help us to direct your request by completing the contact form below. Please note that our office hours are 8:00 a.m. to 4:30 p.m., Monday to Friday.
Do not use this form to report power outages or emergencies. Please see the right-hand side of this page for the appropriate contact information.
We are currently experiencing a higher than normal volume of inquiries and will respond as soon as possible.
Note: Required fields are indicated by *
Report a Power OutageReport a Streetlight OutPerform a Move OnlineRegister for My TorontoHydro Register for eBills Report an Emergency Call 416-542-8000 (press 1)
Service UpgradesCall 416-542-8000 (press 4) Tree Maintenance Call 416-542-8000 (press 4) Disconnection Notice Call 416-542-8000 (press 2)
14 Carlton StreetToronto, OntarioM5B 1K5Tel: 416.542.8000
Login | Register
8:00am - 4:30pm
Monday - Friday