In 2019 and early 2020, Toronto Hydro undertook an investigation to assess how well our business aligned with existing and emerging trends. From there, we reviewed the evidence to determine what changes, if any, were required over the next 10 years. The goal was to understand emerging uncertainties in the electricity sector as well as potential opportunities, enabling Toronto Hydro to move forward with a core strategy rooted in facts and research.
Toronto is experiencing tremendous growth. As the city’s population continues to increase and we work to grow green together, electrification will intensify. Toronto Hydro’s future strategy is guided by questions such as how will this increased electrification be delivered and by whom?
Our grid is optimized to play a key role as we transition into the utility of the future. Smart technologies are rolled out across the city, enabling an intelligent grid. Toronto Hydro is poised to further modernize service for our customers and support an increasingly interconnected future. While we continue to focus on our core utility work, Toronto Hydro is also excited to prepare for big changes to come in the electricity sector.