Seasonal
- Summer
- During hot summer days, air conditioners and fans are working overtime and increase electricity use.
- Winter
- During cold winter days, the use of heating systems round the clock increases the amount of electricity used.
UPCOMING CONTACT CENTRE CLOSURE AND SELF-SERVE PORTAL DOWNTIME: Our Contact Centre will be closed on Friday, August 2 while we perform system maintenance. Access to your online account will also be unavailable from approximately 10 p.m. on Thursday, August 1 to 8 a.m. on Tuesday, August 6. Customers will still be able to report outages and safety concerns to our Trouble Dispatch team by calling 416-542-8000 (and pressing 1) or reporting it to us online. Thank you in advance for your patience. Our Contact Centre will be closed on Friday, August 2 while we perform system maintenance. Access to your online account will also be unavailable from approximately 10 p.m. on Thursday, August 1 to 8 a.m. on Tuesday, August 6. Customers will still be able to report outages and safety concerns to our Trouble Dispatch team by calling 416-542-8000 (and pressing 1) or reporting it to us online. Thank you in advance for your patience.
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Reasons your business may have a higher bill than normal.
Learn how to help save on energy and reduce your electricity bill.
A billing cycle ranges from approximately 27 to 33 calendar days. This means that your bill could reflect a period of electricity use that is longer than one month. You can tell the length of your billing cycle by reviewing the 'Number of Days' column on your past bill.
Detailed information about electricity rates
See business electricity ratesList of standard charges as defined by the OEB
Learn about service charges