Understanding high bills

Reasons your business may have a higher bill than normal.

Seasonal

Summer: During hot summer days, air conditioners and fans are working overtime and increase electricity use.
Winter: During cold winter days, the use of heating systems round the clock increases the amount of electricity used.

Phantom power: Phantom power is the electricity that devices and appliances use even when they’re turned off. As long as they’re plugged in, they use electricity.
Aging or faulty equipment: A faulty thermostat, a motor that needs a tune-up, or refrigerator with a poor door seal can lead to an increase in usage.
Additional equipment: Every appliance or device added to your business increases the amount of electricity used.
Business growth: More people means more equipment, computers, air conditioning and heating. If your business is growing, it’s likely your electricity use will too.

Rate changes: Even if your usage remains the same, a rate increase may result in a higher bill. Learn more about rates.
Variation in billing days: A billing cycle ranges from 27 to 33 days. It may also include four weekends. This means that your bill could reflect a longer period of electricity use.
Equal Payment Plan (EPP) annual reconciliation: With EPP, your account is reconciled annually. Any under or overpayment is added to your next bill.