Pricing and rebates for multi-unit buildings

Incentives for bulk metered multi-unit properties.

If you're the owner or landlord of a property where multiple units are billed through one meter, the property is considered a Bulk Metered Multi-Unit Property. This means that you may be eligible for special tiered pricing plans and rebates.

The following sections offer information on two incentive programs, the Regulated Price Plan (RPP) and the Ontario Rebate for Electricity Consumers (OREC).

Regulated Price Plan (RPP)

If you qualify, RPP offers a lower rate for a certain amount of electricity each month. If you go over the set amount, the rate increases for the additional usage.

Consumption allowances for residential customers:

  • May 1 to October 31: 600 kilowatt hours (kWh) per month for each eligible unit
  • November 1 to April 30: 1,000 kWh per month for each eligible unit

Consumption allowances for non-residential customers:

  • 750 kWh per month, year-round

Some customers automatically qualify for RPP through their consumption or demand profiles, while others are required to self-declare their eligibility. In order to qualify, fill out and submit the RPP Self-Declaration Form (PDF, 151 KB).

Learn more about RPP’s eligibility criteria in the RPP FAQ section.

Ontario Rebate for Electricity Consumers (OREC)

OREC provides eligible residential and commercial customers with an 8% rebate on the before-tax portion of the bill.

Some customers automatically qualify for OREC through their consumption or demand profiles, while others are required to self-declare their eligibility. In order to qualify, fill out and submit the OREC Self-Declaration Form (PDF, 163 KB).

Learn more about OREC’s eligibility criteria in the OREC FAQ section.

Regulated Price Plan (RPP) Frequently Asked Questions

Under Ontario regulations, a customer that falls into one of the categories listed below is to be automatically billed under the RPP:

  1. Demand of 50 kilowatts or less
  2. Type of property:
    1. dwelling
    2. property as defined in the Condominium Act, 1998
    3. residential complex as defined in the Residential Tenancies Act, 2006
    4. property that includes one or more dwellings and that is owned or leased by a co-operative as defined in the Co-operative Corporations Act
  3. Usage between 150,000 kWh and 250,000 kWh per year
  4. Farming business for the purposes of the Farm Registration and Farm Organizations Funding Act, 1993. Customer holds a valid registration number assigned under that Act

  1. Review the RPP eligibility criteria.
  2. Complete the RPP Self Declaration Form (PDF, 151 KB).

Note that providing false information on your Self Declaration Form (PDF, 151 KB) is an offence under the Ontario Rebate for Electricity Consumers Act, 2016. A person convicted of the offence is liable to either or both of the following penalties:

  • A fine between $1,000 and $10,000
  • Imprisonment for up to two years

In addition, the OREC amounts credited to your account may be subject to recovery by Toronto Hydro and/or the Ministry of Finance.

Send the completed form via mail, email or fax:

Mail

Toronto Hydro
500 Commissioners Street
Toronto ON M4M 3N7
Attention: Billing Specialists

Email

contactus@torontohydro.com
Attention: Billing Specialists

Fax

416-542-3452
Attention: Billing

Yes, the apartment would qualify provided it falls under one of the categories listed above.

Complete a separate RPP Self-Declaration Form (PDF, 151 KB) for each account.

No. Once the form is received, the RPP rate will apply starting from the next meter read date.

With the exception of specific requests from the Ministry of Energy, the Ministry of Finance, the Ontario Energy Board, and/or the Independent Electricity System Operator, we will not share this information with any other party.

Read our Privacy Policy

Yes. For residential customers, the block of 600kWh or 1,000 kWh per unit is for a 30-day period.

For general service customers, the block of 750 kWh per unit is also for a 30-day period.

To calculate the applicable threshold, divide the block of kWh by 30 days and multiply that amount by the number of days of service in the billing period.

No. Unused kWh can’t be carried over to the next billing period.

Contact us at 416-542-8000. We’re open 8 a.m. - 8 p.m., Monday to Friday.

Ontario Rebate for Electricity Consumers (OREC) Frequently Asked Questions

Under Ontario regulations, any residential or commercial customer that falls into one of the categories listed below is eligible for OREC:

  1. Demand of 50 kilowatts or less.
  2. Maximum usage of 250,000 kWh.
  3. Farming business under the Farm Registration and Farm Organizations Funding Act, 1993. The customer holds a valid registration number assigned under that Act.
  4. Type of property:
    1. dwelling
    2. property, as defined in the Condominium Act 1998
    3. residential complex, as per subsection 2(1) of the Residential Tenancies Act, 2006
    4. property that includes one or more housing units and that is owned or leased by a co-operative within the meaning of the Co-operative Corporations Act

Note that providing false information on your Self-Declaration Form (PDF, 163 KB) is an offence under the Ontario Rebate for Electricity Consumers Act, 2016. A person convicted of the offence is liable to either or both of the following penalties:

  • A fine between $1,000 and $10,000
  • Imprisonment for up to two years

In addition, the OREC amounts credited to your account may be subject to recovery by Toronto Hydro and/or the Ministry of Finance.

Send the completed form via mail, email or fax:

Mail

Toronto Hydro
500 Commissioners Street
Toronto ON M4M 3N7
Attention: Billing Specialists

Email

contactus@torontohydro.com
Attention: Billing Specialists

Fax

416-542-3452
Attention: Billing

Complete a separate OREC Self-Declaration Form (PDF, 163 KB) for each account.

If we received your OREC Self-Declaration Form (PDF, 163 KB) after January 1, 2017, and you qualify for the rebate, we’ll retroactively credit your account.

Retroactive adjustments can only be provided up to a maximum period of two years, as per section 15 of the Ontario Regulation 363/16, under the Ontario Rebate for Electricity Consumers Act, 2016.

With the exception of specific requests from the Ministry of Energy, the Ministry of Finance, the Ontario Energy Board, and/or the Independent Electricity System Operator, we will not share this information with any other party.

Read our Privacy Policy

Contact us at 416-542-8000. We’re open 8 a.m. - 8 p.m., Monday to Friday.