Choosing your electricity price plan
Published: July 17, 2026
Summary
- Customer Choice is an Ontario Energy Board (OEB) initiative that lets customers choose the electricity pricing plan that works best for them: Time-of-Use (TOU), Ultra-Low Overnight (ULO) or Tiered pricing
- TOU and Tiered plans have different price periods in the summer (May 1 to October 31) and winter (November 1 to April 30), while ULO price period stays the same year-round
- When choosing a plan, think about when your household uses electricity most, whether you can shift energy use to certain times of day, your overall electricity usage and whether you own an electric vehicle
Did you know you can choose the electricity price plan that best fits your household’s energy needs? This article highlights key considerations to help residential customers make an informed decision.
Through Customer Choice, an Ontario Energy Board (OEB) initiative, most residential customers enrolled in the Regulated Price Plan can select the pricing option that best aligns with their lifestyle and electricity usage habits.
Whether you charge an electric vehicle overnight, do laundry during off-peak hours or simply prefer more flexibility in when you use electricity, there’s a price plan that may help you manage your electricity costs more effectively.
Your price plan options
Time-of-Use (TOU) rates
TOU pricing charges customers according to the day of the week and time of day that they use electricity. This price plan may benefit you if you shift high-electricity-usage activities, such as doing laundry or running the dishwasher, to off-peak periods, which are charged at a lower rate.
Ultra-Low Overnight (ULO) rates
ULO offers customers rates based on ultra-low overnight, mid-peak, on-peak and weekend off-peak pricing. This may benefit you if you shift high-electricity-usage activities, such as charging electric vehicles, doing laundry or running the dishwasher, to lower-demand periods overnight. ULO price periods are the same in the summer as they are in the winter.
Tiered rates
Tiered pricing separates electricity consumption into two price tiers. Customers are charged one rate for electricity usage up to a certain amount of consumption (or threshold) per month, and a higher rate for electricity used above that amount. This price plan may benefit you if you prefer to have the flexibility to use electricity at any time of day.
What are summer and winter price periods?
Summer and winter price periods change with the seasons, so that on-peak rates align with when electricity demand in the province is typically highest. This helps encourage electricity use during lower-demand periods, reducing strain on the grid and supporting a reliable electricity system.
- From May 1 to October 31 each year, summer price periods are in effect for TOU and Tiered price plans
- From November 1 to April 30 each year, winter price periods are in effect for TOU and Tiered price plans
- The Ultra-Low Overnight price plan remains the same year-round, meaning there are no summer and winter price periods
What to consider when choosing a price plan
With TOU and ULO, consider when you use electricity. You can help manage your electricity costs by shifting your usage to lower price periods when possible. With Tiered, consider how much electricity you use overall in a month.
Compare and change your price plan
We make it easy to compare and change your price plan in our self-serve portal.
To review or change your current price plan, simply:
- Log in to our self-serve portal. If you don't have an existing account, register for access.
- Select “Track my energy use.”
- Click “Pricing comparison.”
For more information
For further details on how to choose your price plan, as well as factors to consider and tools that can help you decide, visit our Customer Choice web page. To view current electricity rates, visit our Residential rates and charges web page.