- Isolation
- The temporary disconnection or shutdown of power to facilitate the Customer to do work safely. Typically, the disconnection is completed in the AM and reconnection in the PM.
- Example: Customer requiring an isolation to performance maintenance on an existing electrical panel.
- New Service Installation
- Connection to a new permanent service.
- Example: New commercial development.
- Pole/Wire Relocation
- Relocation of Toronto Hydro assets to accommodate the Customer's requirements.
- Example: Pole relocation to accommodate driveway widening.
- Service Disconnection
- The permanent disconnection and any associated equipment removal required, including the meter. This does not apply for move-outs.
- Example: House to be demolished and requires the removal of the underground secondary service.
- Temporary Service Installation
- Services installed on a temporary basis, typically to a maximum of one year, solely to be used for construction.
- Example: Temporary service for a house under construction.
- Upgrade to Existing Service
- Change to an existing service to accommodate the customer's increased demand.
- Example: Commercial Customer requesting a load increase from 1MVA to 2MVA to accommodate a new tenant.