Rates update:As of February 23, the Ontario Energy Board announced that the fixed rate pricing for Time-of-Use & Tiered customers has ended & regular rates are now in effect.Rates update: As of February 23, the Ontario Energy Board announced that the fixed rate pricing for Time-of-Use & Tiered customers has ended & regular rates are now in effect.
COVID-19 update:Learn how we're helping customers and ensuring business continuity during the COVID-19 pandemic.COVID-19 update: Learn how we're helping customers and ensuring business continuity during the COVID-19 pandemic.
Certain attachments are permitted on Toronto Hydro's poles. To help ensure public safety, it's necessary to follow the permitting process. To obtain permission for a pole attachment, please complete this application.
Throughout the application process, the following documents will be required:
Professional Engineer-stamped drawing of attachment, including dimensions, clearances, weights, specifications, etc.
Legal agreements signed and returned to Toronto Hydro
If you're submitting a request for more than five poles, you must complete the
pole inspection form (XLSX, 29 KB)
before beginning your application form. The completed spreadsheet must be attached in Step 3, along with any other supporting documents.
Toronto Hydro requires 90 DAYS to process applications.
Any application that's submitted less than 45 days from the planned permit start date will not be processed. Temporary licensees and/or installers are further advised that the review and processing of temporary permit applications can be expected to take approximately four to six weeks.
Poles Attachments and Safety Requirements Toronto Hydro is committed to customer and employee safety. Attachments to poles are overseen by the Electrical Safety Authority (ESA) to help ensure that safety standards are met and maintained. Toronto Hydro equipment is audited annually to verify that all attachments comply with Ontario Regulation 22/04 under the Electricity Act (1998)
Once the application has been accepted by Toronto Hydro, it will be sent to the City of Toronto for final approval and a permit will be issued from Right of Way Management.