Streetlight Service Request
For electrical emergencies (such as downed lines), call Toronto Hydro immediately at 416.542.8000 and press option 1 to reach our emergency dispatch department.
With more than 160,000 street lights to maintain, we appreciate your help to identify street lights that are malfunctioning. You can submit your report using our Street Light Service Request form below or via phone at 416.542.8000 (press 1, then press 4).
- It's very helpful to have the pole number, if posted on the pole.
- The nearest municipal address is also very helpful to assist staff in locating the correct street light.
- We ask for your name and phone number in case staff needs to follow up with you.
- If your request is concerning a traffic light or a light in a park, please call 311 (from within Toronto only) or 416.392.CITY (2489). Toronto's 311 service is available for general inquiries and service requests 24 hours a day, 7 days a week.