Residential rate changes

Information about the recent rate changes.

What's changed?

Rates as of May 1, 2022

The Ontario Energy Board (OEB) announced no changes to Time-of-Use (TOU) and Tiered electricity rates for May 1. However, May 1 marks the start of the summer TOU hours and Tier thresholds. This change impacts all customers under the Regulated Price Plan (RPP).

In addition, the Smart Metering Entity charge (part of the Delivery Charge) is being reduced from $0.56 to $0.42 per 30 days effective May 1, 2022.

These rates will automatically be applied to your bill — no customer action is required.

Frequently asked questions

What are the Delivery Charges?

As of January 1, 2022, the Delivery Charges on your bill have been updated. The Delivery Charges represent the cost of getting power from generators to homes and ensuring electricity is available when you need it. They include costs from the transmission company, as well as costs from Toronto Hydro.

Toronto Hydro is responsible for the distribution portion of the Delivery Charges on your bill. The updated distribution charges reflect rates that have been approved by the Ontario Energy Board (OEB) as part of our 2020-2024 rates application. As part of Toronto Hydro’s commitment to providing customers with affordable electricity, we’re forecasting that our portion of the Delivery Charges will remain below 2019 levels through 2024.

How are the Delivery Charges set?

Some of the Delivery Charges are fixed at a set amount per month, while others are variable and increase or decrease depending on how much electricity you use. That means if you’re away from your home and your electricity usage drops, your Delivery Charges may not decrease as much as you would expect. The fixed portion of the charges help cover the cost of the poles, wires and other infrastructure that are available 24/7 to deliver electricity to your home on demand. All of the Delivery Charges are approved by the OEB.

Why have the Delivery Charges been updated?

The updates to the distribution portion of the Delivery Charges support Toronto Hydro’s five-year investment plan for 2020-2024. This plan — which was developed in consultation with our customers — will allow us to continue to invest in grid safety and reliability, support our growing city and meet the needs of our customers.

Learn more about our investment plan