Effective May 1, 2019, the Ontario Energy Board (OEB) announced there will be little change in electricity rates for customers paying under the Regulated Price Plan (RPP) for time-of-use rates. For additional information, visit the Ontario Energy Board (OEB).
Rate change questions
Will these rate changes occur every year?
- Changes to the Delivery Charge typically take effect on January 1
- Updates to Regulated Price Plan are made by our regulator, the OEB, generally twice a year – May 1 and November 1. For more information, visit the OEB
- Updates to Regulatory Charges are set by the OEB and apply to all utilities
What is the Delivery Charge?
The Delivery Charge represents the cost of getting power from generators to your home, and ensuring electricity is available when you need it. These charges include costs from transmission companies such as Hydro One, as well as costs from us (Toronto Hydro). Our portion of your bill is invested into the local distribution grid to maintain safety and reliability of our infrastructure, help support a growing city, and enable us to plan for and respond to extreme weather.
How is the Delivery Charge set?
Currently, the OEB requires that the Delivery Charge is partially based on your electricity consumption. That means that if you’re away from your home and your electricity usage drops, your delivery charge may not decrease as much as you would expect, since part of this charge is fixed and will remain the same from month to month. The fixed portion of the charge helps cover the costs of the poles and wires that are available 24/7 to deliver electricity to your home, on demand.
Why are Rates Changing?
A strong, stable electrical system is essential to a modern global city. It powers growth in Toronto and provides a foundation for the connected lifestyle we all enjoy. To fund necessary upgrades to our aging infrastructure, our regulator, the Ontario Energy Board, approved a five-year rate increase. This will enable more than $2 billion in capital investments in our system to improve reliability, safeguard against extreme weather events and meet growing demand.