Residential rate changes

Information about the recent rate changes.

Rates as of November 1, 2026

The Ontario Energy Board (OEB) updated electricity prices effective November 1, 2026. Winter Time-of-Use (TOU) hours and Tier thresholds are also now in effect. Pricing periods for customers on the Ultra-Low Overnight (ULO) price plan remain unchanged.

Eligible customers on the Regulated Price Plan have the option to choose between TOU, ULO and Tiered price plans.

Learn more about customer choice

To help serve you better, we’ve put together our top customer questions, broken down by category. To get quick answers to your rates questions, see the rates section of our frequently asked questions page.