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Start, stop, move account

Set up your Toronto Hydro service.

Account holder information
Account details
Review and submit

Before we begin...

Are you a homeowner or a tenant? Please select:Please select one option

Homeowner Tenant

If you're setting up a new account or transferring an account to a new address, an Account Set-up Charge/Change of Occupancy Charge of $35.00 + HST will be applied to the first bill. This Charge is approved by our regulator, the Ontario Energy Board and covers the cost of opening/transferring a new account, obtaining the meter reading and amending records.

Account information

Landlord/property manager information

Landlord/property manager's full name

Primary phone number

Email address (optional) Please note: If you provide an email address, we'll let you know when your request has been processed

Primary account holder

Note: Primary account holder will be held solely responsible for payment

First name

Last name

Primary phone number

Cell phone (optional)

Business phone (optional)

Extension (optional)

You'll receive your bill electronically (eBills). The benefits of eBills include:

Easy and convenient - access up to two years of past bills online any time
More security - your information is protected
Less clutter - no more messy stacks of paper to organize
Save trees and energy - better for the environment
Never miss a due date - you'll receive an email when your new bill is ready to view

Email address

Confirm email address

Date of birth

Date of birth month

Date of birth day

Date of birth year

Additional identification

Would you like to add another name to the account?Please select one option

Yes No

First name

Last name

Relationship

Note: Primary account holder will be held solely responsible for payment
View our Privacy Policy (opens in new window)

Service information

New service address

Are you moving to a house?Please select one option

Yes No

Street number

Street name

Suffix

Direction (optional)

Unit type

Unit number

City

Province

Postal code

Date of possession

Date of possession month

Date of possession day

Date of possession year

Is your mailing address the same as above?Please select one option

Yes No

Is your mailing address within the Toronto Hydro Service Area? (East York, Etobicoke, North York, Scarborough, Toronto, York) Please select one option

Yes No

Mailing address

Street number

Street name

Suffix

Direction (optional)

Unit type (optional)

Unit number (optional)

City

Province

Postal code

Country

Price plan

Choose your preferred price plan

Time-of-Use (TOU) Tiered

Learn more about the pricing options (opens in a new window).

Review and submit your request

Please note: You must click on the Submit button at the bottom of the page in order to complete the form.

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Start, stop, move account

Before we begin...

Account information

Landlord/property manager information

Primary account holder

Service information

New service address

Mailing address

Price plan

Review and submit your request

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