Report an outage

Maintenance in progress

Please note: the report an outage form is currently unavailable due to scheduled maintenance.

To report an outage, please call 416-542-8000 and press 1.

We’re sorry for the inconvenience and appreciate your patience during this time.

  • Type of issue
  • Location of issue
  • Additional information

Have you experienced an outage lasting a few seconds or few minutes before power was restored? We encourage customers to learn about why these types of outages may happen from time to time and how to report them if they require further investigation.

Learn more about momentary outages