A new way to access your interval meter electricity usage

Access your interval electricity usage data through Toronto Hydro’s self-serve portal.

Our new usage tracker provides interval metering commercial customers, residential net metering and small commercial customers convenient access to their electricity usage data.

Available through our self-serve portal, the tracker brings your account information and usage data together in one place. It’s fast, reliable and easy to use.

Log in to view your usage

Do you have generation and/or storage facilities, such as solar panels or battery energy storage, connected to Toronto Hydro's grid? The tracker also provides access to excess electricity generation data.

What’s available with the new usage tracker

Through the new usage tracker, you can access interval electricity usage data in XLSX format. You’re also able to:

  • Instantly download reports with up to two years of historical usage data[1]
  • Create reports with up to seven years of historical usage data (available the next day at the earliest)
  • Set up recurring reports to receive regular updates automatically

Graphs and analytics tools will be introduced later and refined over time, informed by customer feedback.

Note: If you have generation and/or storage facilities connected to Toronto Hydro's grid, the tracker will also provide access to up to seven years of historical excess electricity generation data.

How the usage tracker benefits you

A lock

One login, one place

Account details and usage data together.

A lighting bolt

Better experience

Fast, reliable and easy to use.

Two people silhouettes with a gear

Simpler user management

View authorized users directly in the portal.

Access the new usage tracker

The usage tracker is available in Toronto Hydro's self-serve portal.

If you're a primary or secondary account holder, log in using the email linked to your account(s).

If you have multiple accounts, use the account selector in the top-right corner to confirm they're listed. If any are missing, call us at 416-542-8000 (press 6).

The energy usage tracker is available on the My Usage page within the portal.

Register using your account. If you have multiple accounts, register using one account number.

Once you’re signed up and logged in, use the account selector in the top-right corner of the portal to check for your other accounts, if applicable. If any are missing, call us at 416-542-8000 (press 6).

The energy usage tracker is available on the My Usage page within the portal.

Try logging in first. If you can’t log in, register using one account.

Once you’re signed up and logged in, use the account selector in the top-right corner of the portal to check for your other accounts, if applicable. If any are missing, or if you have any questions or need support, call us at 416-542-8000 (press 6).

The energy usage tracker is available on the My Usage page within the portal.

Who should set up access to Toronto Hydro’s self-serve portal

You should set up or check your Toronto Hydro self-serve portal online profile if you’re a primary or secondary account holder who currently accesses or needs to access all account details (i.e., billing information, notification preferences, payment options, etc.).

Not sure if you’re a primary or secondary account holder? Learn how to check whether you’re a primary or secondary account holder — and what it means — in our FAQ.

Third-party account access

Do you work with a third party, such as an energy consultant, who needs access to your electricity usage data? Primary and secondary account holders can invite third parties to access electricity data for select accounts through Toronto Hydro’s self-serve portal.

You should only send a third-party invitation to a third party who you want to only access your electricity usage data (not any billing information or other account details).

Learn more about inviting and managing third parties

Third-party users can access Download Data and Reporting from their My Usage page of our self-serve portal. This allows them to:

  • Download up to two years of electricity data instantly[1]
  • Create reports with up to seven years of historical electricity data (available the next day at the earliest)
  • Schedule recurring reports

Third-party users cannot access payment and billing information on your account(s). They also cannot move or close accounts, change payment preferences or change outage notifications preferences. These features are only available to primary and secondary account holders.

Note: If you invite someone who is already a primary or secondary account holder, they will retain their existing access — including access to payment and billing information and notification settings.

Check whether the person you want to invite is already a primary or secondary account holder on the account(s). To do this, go to the View Users page in the self-serve portal. Use the account selector (top right) to choose the account.

  • If they are not listed as primary or secondary: You can send the third-party invitation
  • If they are listed as primary or secondary: Do not send the invitation

If you want this person to have third-party access only, you must first remove their secondary access. To remove their secondary access, please call 416-542-8000 (press 6). Once removed, you can send the third-party invitation.

Note: If you invite someone who is already a primary or secondary account holder, they will retain their existing access — including access to payment and billing information and notification settings.

Once you’ve set up your online profile and confirmed the person is not already a primary or secondary account holder, you can send a third-party invitation from the Manage Third-Party Invitations page in our self-serve portal.

Learn more about inviting and managing third parties

Energy usage tracker resources

Find resources and support to help you access, use and understand the energy usage tracker.

Account and user access:

Downloading and reporting:

Understanding your electricity data:

Find answers in our:

Contact us using one of these options:

  • Use our contact form and select “Online Tool and Login Support” as the category
  • Call us at 416-542-8000 (press 6)

[1] Feature availability depends on your meter and report details.