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Financial assistance
COVID-19 Energy Assistance Program (CEAP)
CEAP supports residential customers struggling to pay their electricity bills as a result of the COVID-19 pandemic. The program provides a one-time, on-bill credit to eligible customers.
Regulatory notices
We've released our 2019 Electricity Distributor Scorecard, which tracks our results across performance measures set by the Ontario Energy Board.
On August 24, 2020, Toronto Hydro filed its annual electricity distribution rate application for 2021.