As of June 28, we launched the first phase of our new self-serve portal for business customers. You’ll now be able to access and manage your Toronto Hydro account(s) online.
New features include:
- Direct access from the Toronto Hydro website – no more separate portals
- Register and log in with your email – no more user IDs
- Single login for all your accounts
- Customer Choice (switch your price plan)
- Account summary, bill and payment history, profile management
Additional functionality coming soon.
Note: A new residential portal is launching later in 2021. If you have a residential account that’s currently on eBills, please continue accessing your bills through My TorontoHydro.®
New registration process
The old eBills portal required you to register each of your accounts with a different username. The new self-serve portal is designed so you register directly with your email address. Once you register, you’ll be able to access all of your accounts with the same login.