Free personalized energy coaching

Whether you’re curious about heat pumps, hunting for rebates or starting a full home retrofit, our virtual energy coaching gives you clear answers and personalized guidance tailored to your home, lifestyle and budget.

What you’ll get

Our energy coaches can help you:

• Spot electrification and energy-saving opportunities
• Understand which incentives and financing programs you may qualify for, including Save on Energy rebates for energy-efficient upgrades and the City of Toronto’s Home Energy Loan Program (HELP) for low-interest financing
• Connect with trusted contractors and professionals through our Cleantech Services Directory
• Make confident, informed energy decisions

We aim to make energy upgrades simpler, clearer and more manageable.

Who can receive energy coaching?

If you live in a low-rise home in Toronto, this service is for you. We support:

• Detached, semi-detached and townhouses
• Row houses and multiplexes
• Homes with secondary suites (e.g., basement or laneway units)

We also offer coaching through the City of Toronto’s BetterHomesTO Furnace Upgrade Program, helping homeowners transition their heating and cooling to efficient electric heat pumps — with a Toronto Hydro energy expert guiding the way.

Request an appointment

Booking is easy:

1. Download and complete our short Energy Coaching Appointment Form (PDF, 142 KB).
2. Email it to energycoach@torontohydro.com.
3. We’ll contact you to schedule your session.

What Toronto residents are saying

Don’t just take our word for it — check out what your neighbours are saying about their coaching sessions:

Swansea homeowner exploring HVAC upgrades: “Our energy expert explained and illustrated all aspects of heat pumps very clearly. I've attended numerous eco shows, read the web pages and talked with people — this session pulled it all together and filled gaps.”

Roselands resident looking to replace aging electrical equipment: “It was very helpful and guided me in the right direction for starting my heat pump journey.”

Long Branch homeowner who upgraded to a heat pump post-energy coaching session: “Really amazing! I researched many similar services and this one was by far the most comprehensive and supportive.”

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Watch home energy upgrade stories from your neighbours
Check out our Energy Management Journey playlist on YouTube. Go to Toronto Hydro's YouTube channel