About outages
Why outages happen, how we restore them and what to do if one occurs.
Up-to-date information
Planned outages
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.
Rates update: As of November 1, 2025, the Ontario Energy Board announced that rates have changed for all Regulated Price Plan customers, along with the Ontario Electricity Rebate. Winter Time-of-Use hours and Tiered thresholds are also now in effect. As of November 1, 2025, the Ontario Energy Board announced that rates have changed for all Regulated Price Plan customers, along with the Ontario Electricity Rebate. Winter Time-of-Use hours and Tiered thresholds are also now in effect.
Canada Post service disruption: During Canada Post’s rotating strikes, your Toronto Hydro mail may be delayed. Choose eBills and Pre-Authorized Debit (PAD) to help ensure you always receive and pay your bills on time. During Canada Post’s rotating strikes, your Toronto Hydro mail may be delayed. Choose eBills and Pre-Authorized Debit (PAD) to help ensure you always receive and pay your bills on time.
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Why outages happen, how we restore them and what to do if one occurs.
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.