Win free hydro for a month contest

Official 2026 contest rules.

Sponsor

The Free Hydro for a Month 2026 Contest (the “Contest”) is sponsored by Toronto Hydro-Electric System Limited, 14 Carlton Street, Toronto, Ontario M5B 1K5 (“Sponsor” or “Toronto Hydro”). The Contest is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram or Meta Platforms, Inc. (“Facebook” or “Instagram”), YouTube, Google LLC or Alphabet Inc. (“YouTube”), X Corp. (“X”), LinkedIn Corporation (“LinkedIn”), TikTok, or TikTok Pte. Ltd. or any of its affiliates (“TikTok”). Any and all information provided in this Contest, including but not limited to any personal information, is provided to Sponsor and not Facebook, Instagram, YouTube, X, LinkedIn or TikTok, and will only be used for the advertising of this Contest and in accordance with the Sponsor’s privacy policy (see below). Facebook, Instagram, YouTube, X, LinkedIn or TikTok are each completely released from all liability by each entrant/participant in this Contest. Any questions, comments or complaints regarding the Contest must be directed to the Sponsor and not Facebook, Instagram, YouTube, X, LinkedIn or TikTok.

Entry and eligibility

This Contest is open to legal residents of the City of Toronto in the Province of Ontario who are current residential customers of Toronto Hydro, who are receiving their Toronto Hydro paper bill by mail, and who are eighteen (18) years of age or older at the time of entry, with the exception of employees of the Sponsor, its parent, related and affiliated companies, subsidiaries, departments or agencies, franchisees, suppliers, advertising and promotional agencies, contest administrators, and any other parties engaged in the development, production or distribution of Contest materials, and those living in the same household. By participating in this Contest, entrants acknowledge compliance with, and agree to be bound by, these Contest Rules. Entrants who do not comply with any of the Contest Rules are subject to disqualification by the Sponsor, in Sponsor’s sole discretion, at any time.

Contest Dates and Times

The Contest begins on June 11, 2026 at 9:00 a.m. EST and ends on December 31, 2026 at 11:59 p.m. EST (the “Contest Period”) after which time the Contest will be closed and no further entries will be accepted. The Contest Period will be divided into seven (7) periods during which Contest entries will be accepted (“Entry Periods”) with the following start and end dates:

  • Entry Period 1: June 11, 2026 to June 30, 2026
  • Entry Period 2: July 1, 2026 to July 31, 2026
  • Entry Period 3: August 1, 2026 to August 31, 2026
  • Entry Period 4: September 1, 2026 to September 30, 2026
  • Entry Period 5: October 1, 2026 to October 31, 2026
  • Entry Period 6: November 1, 2026 to November 30, 2026
  • Entry Period 7: December 1 to December 31, 2026
  • Each Entry Period will have a corresponding random prize draw, which is open to entrants who entered the Contest during the Entry Period.

How to Enter

  1. NO PURCHASE NECESSARY.
  2. Eligible persons who successfully register for eBills on Toronto Hydro’s website (www.torontohydro.com) during the contest period will be automatically entered into the Contest. Individuals will be entered into the random prize draw for the Entry Period that is active on the day of their successful eBills registration.
  3. Eligible persons wishing to enter this Contest without registering for eBills may send a postcard or letter to Toronto Hydro “Marketing” at 14 Carlton Street, 8th Floor, Toronto, Ontario, Canada M5B 1K5, Attention: Kaitlyn Woods to be delivered no later than 11:59 p.m. EST on December 31, 2026. Each Entry must contain the entrant’s name, address, telephone number with area code, and 10-digit Toronto Hydro residential customer account number. Toronto Hydro will not accept entries by fax, courier, email, personal delivery, or by any method other than as noted above. Upon receipt of a postcard or letter containing the required information, Toronto Hydro will enter the entrant into the random prize draw for the Entry Period that is active on the day the postcard or letter is received. Postcards or letters received after the end of the Contest Period will not be counted as Entries.
  4. Eligible persons will receive one (1) entry (the “Entry”) in the random prize draw for the Entry Period that is active when they fulfil the requirements of sections 4(b.) or 4(c.), in accordance with these Official Contest Rules and Regulations (the “Contest Rules”).
  5. There is a limit of one (1) Entry per Toronto Hydro account, regardless of method of entry. Eligible persons shall only be entered into one (1) Entry Period over the Contest Period. Entries are valid for one (1) Entry Period only and Entries are not carried over to the next Entry Period.
  6. For greater certainty and the avoidance of any doubt, you can only use one Toronto Hydro account to participate in the Contest. If it is discovered by the Sponsor, using any evidence or other information made available to or otherwise discovered by the Sponsor, that any person has attempted to: (i) obtain more than one (1) Entry during the Contest Period; and/or (ii) use, or attempt to use, multiple names, identities, email addresses, Toronto Hydro accounts, or any automated, macro, script, robotic or other system(s) or program(s) to enter or otherwise participate in or disrupt this Contest; then they may be disqualified from the Contest in the sole and absolute discretion of the Sponsor.
  7. An Entry will be considered void and not be counted if it: (i) contains false or incomplete information; (ii) the Entry is late, lost, stolen, illegible, contains false information, is damaged, misdirected, mutilated, garbled or incomplete, altered or otherwise irregular or that does not conform with or satisfy any or all of the conditions of the Contest Rules; and/or (iii) is not in accordance with the entry process set out in sections 4(b.) or 4(c.),, all as determined by Sponsor in its sole and absolute discretion. Toronto Hydro is not responsible for contacting entrants who provide unclear or incomplete information and assumes no responsibility for Entries that are delayed or misdirected during the Contest Period, including any failure to receive an Entry as a result of technical problems. The Released Parties (as defined below) are not responsible for any Entry which is considered to be void in accordance with these Contest Rules.
  8. All Entries are subject to verification at any time and for any reason. The Sponsor reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility, in a form acceptable to the Sponsor, including, without limitation, government issued photo identification: (i) for the purposes of verifying an individual’s eligibility to participate in this Contest; (ii) for the purposes of verifying the eligibility and/or legitimacy of any Entry into this Contest; and/or (iii) for any other reason the Sponsor deems necessary, in its sole and absolute discretion, for the purposes of administering this Contest in accordance with these Contest Rules. Failure to provide such proof to the satisfaction of the Sponsor in a timely manner may result in disqualification in the sole and absolute discretion of the Sponsor.

Contest Prizes

There are a total of thirty-five (35) prizes available to be won, as follows: Credit valued at $150.00 (CAD) will be applied to randomly selected entrants’ Toronto Hydro residential customer accounts (the “Account Credit”). The value of $150.00 was determined by taking the approximate average monthly usage of a Toronto Hydro residential customer at current rates. The Account Credit cannot be combined with any other offer. The Account Credit has no cash value and cannot be refunded. Ceasing to be a Toronto Hydro residential account holder will result in forfeiting any remaining Account Credit amount, if unused. All winners assume any and all liability for any injury or damage caused, or claimed to be caused, by entering, participating in this Contest, or the use or redemption of a prize. Prizes must be accepted as awarded. Sponsor reserves the right to substitute an alternate prize of equal or greater value if an advertised prize is unavailable at the time of award, including, without limitation but at the Sponsor’s sole discretion, a cash award. The prize will only be awarded to the person who is verified as the person assigned to the Toronto Hydro account associated with the selected Entry in question.

Odds of Winning

The odds of winning depend on the number of eligible entries received in each Entry Period. Enrolling and un-enrolling in eBills will not result in any additional chances to win.

Skill-testing Questions

Selected Entrants (as defined below) will be required, as a condition of winning a prize, to correctly answer, without assistance of any kind, the Sponsor’s time-limited, mathematical skill-testing question to be administered by through the Winner’s Release. Without limiting the generality of the forgoing, the Sponsor reserves the right, in its sole and absolute discretion, to administer an alternate test of skill as it deems appropriate based on the circumstances and/or to comply with applicable law.

Winner Selection and Confirmation.

The Contest Period is divided into seven (7) Entry Periods and all entries must be received by 11:59 p.m. on the last day of an Entry Period to be eligible for the random prize draw associated with that Entry Period. For each Entry Period, five (5) potential winners will be selected from the eligible entries for that Entry Period within seven (7) business days following the end of the Entry Period. The potential winners will be selected at 1 p.m. EST at the offices of the Sponsor at 14 Carlton Street, Toronto, Ontario, Canada M5B 1K5 (the “Draw Date”). The Sponsor, or an employee, agent or other representative of the Sponsor, will conduct a random draw from all eligible entries received before the end of the Entry Period and select the potential winners (each a “Selected Entrant”). Selected Entrants will be deemed winners if they meet all of the eligibility criteria set out in these Contest Rules. If a Selected Entrant does not meet the eligibility criteria, they will be disqualified and will not receive a prize and another entrant will be selected by way of a random draw from the remaining eligible Entries. Before being declared a winner, Selected Entrants will be required to: (i) respond to the notice that they have been selected as a potential winner within four (4) business days of the notice, (ii) correctly answer the Sponsor’s skill-testing question; (iii) provide satisfactory identification and proof of eligibility; (iv) sign and return the Sponsor’s Declaration of Eligibility and Liability/Publicity Release form (“Winner Release”) within three (3) business days of receipt of Sponsor’s Winner Release form; and (v) comply with all other Contest Rules, all in the sole discretion of Sponsor. Selected Entrants will be notified by telephone or email within ten (10) business days of the random draw for their Entry Period. The Sponsor or its designated representative will make a minimum of two (2) attempts to contact the Selected Entrant in the manner described above within ten (10) business days of the random draw for each Entry Period. If the Selected Entrant cannot be contacted within ten (10) business days of the Contest Draw Date, or if there is a return of any notification as undeliverable; then the Selected Entrant may, in the sole and absolute discretion of the Sponsor, be disqualified and forfeit all rights to the prize, and the Sponsor reserves the right, in its sole and absolute discretion and time permitting, to randomly select a new alternate eligible Selected Entrant from among the remaining eligible entries, in which case the foregoing provisions of this section shall apply to such newly Selected Entrant. Sponsor is not responsible for the failure for any reason whatsoever of a Selected Entrant to receive notification or for the Sponsor to receive a Selected Entrant’s response. Within three (3) business days of receipt of the completed Winner Release, Toronto Hydro will notify the winner of how the Account Credit will be applied to their residential customer account. No correspondence will be entered into except with Selected Entrants. Proof of transmission (for example, screenshots or captures) does not constitute proof of Entry or receipt of an Entry. Disputes regarding identity of entrant: If the identity of a Selected Entrant is disputed, the Entry will be deemed to have been submitted by the individual assigned to the Toronto Hydro account associated with the selected Entry in question (the “Authorized Account Holder”). Each Selected Entrant shall be required to provide proof in a form acceptable to the Sponsor, including, without limitation government issued photo identification, that they are the Authorized Account Holder associated with a selected Entry.

Release and Indemnification.

All winners must sign the Sponsor’s Winner Release to:

  1. confirm compliance with all Contest Rules;
  2. agree to accept prizes as awarded;
  3. release, discharge and hold harmless the Sponsor, its departments and agencies, parent, related and affiliated companies, subsidiaries, franchisees, advertising and promotional agencies, counsel, marketing partners, and each of their respective directors, officers, employees, shareholders, successors, sponsors, partners, licensees, subsidiaries, agents, artists, advisors, assignees, and all others associated with the administration, development and execution of the Contest (“Released Parties”) from and against any and all manner of action, cause of action, claim or demand, loss or injury, suit, debt, covenant, contract, including legal fees and expenses, whatsoever, including but not limited to claims based on: negligence; breach of contract and fundamental breach; use or misuse of a prize or any travel related thereto; the use of Entries by the Sponsor; failure of any third-party contractor or supplier used in connection with any aspect of the Contest to perform or deliver any goods or services; any act of God or any other event beyond the Released Parties’ control; any dissatisfaction of any kind by a winner, or their parent(s) or legal guardian(s), with any aspect of the Contest or any prize; liability for physical injury, death, or property damage which the entrants, or their parent(s) or legal guardian(s), guests, their heirs, successors or assigns have, might have or could have suffered, by reason of or arising out of the entrant’s participation in the Contest and/or in connection with the acceptance and/or exercise by the entrants, of prizes as awarded;
  4. indemnify the Released Parties against any loss, damage or expense, including legal fees, that any of the Released Parties may suffer or incur as a result of any non-compliance by entrants with any of the Contest Rules or participation in the Contest and/or in connection with the acceptance and/or exercise by an entrant of a prize, and the use of entries by the Sponsor;
  5. consent to the Sponsor collecting, using, and disclosing the winner’s personal information for the purpose of administering this Contest, as described in the Contest Rules and in accordance with Sponsor’s Privacy Policy; and
  6. agree to the publication, reproduction and/or other use of their name, address, voice, statements about the Contest and/or photograph or other likeness without further notice or compensation, in any publicity or advertisement carried out by or on behalf of the Sponsor in any manner whatsoever, including print, broadcast or the internet, including the publishing of their name and the fact that they have won a specific prize on Toronto Hydro’s Facebook, Instagram, YouTube, X, LinkedIn or TikTok.

The Sponsor is not responsible for: (i) incorrect or inaccurate Entry information that may affect a person’s ability to participate in the Contest or be awarded a prize, including but not limited to human error, technical malfunctions, lost or delayed Entries for any reason, mail failures, omission, or any combination thereof, and Entries that fail to fully comply with these Contest Rules; (ii) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines, websites or network hardware or software; (iii) lost, incomplete, delayed, mutilated or misdirected Entries or Winner Releases; (iv) injury or damage to entrants’ computers or to any other individual’s computer related to or resulting from participating in, or downloading any material regarding the Contest or accepting a prize; (v) the security or privacy of information transmitted via computer networks or for breaches of privacy due to interference by third-party computer hackers or otherwise; or (vi) late, lost, misdirected or unsuccessful efforts to notify a Selected Entrant.

Other Conditions

The decisions of the Sponsor with respect to all aspects of this Contest are final and binding on all entrants without right of appeal, including, without limitation, any decisions regarding the eligibility/disqualification of Entries and/or entrants. By participating in this Contest, you are agreeing to be legally bound by the terms and conditions of these Contest Rules. In the event of any discrepancy or inconsistency between the terms and conditions of these Contest Rules and disclosures or other statements contained in any Contest-related materials, including, but not limited to television, print or online advertising, the terms and conditions of these Contest Rules shall prevail, govern and control to the fullest extent permitted by law.

Publicity and Entrant Information

By participating in the Contest, each entrant expressly consents to the Sponsor, its agents and/or representatives storing, sharing and using any personal information submitted with their Entry only for the purpose of administering the Contest and in accordance with Sponsor’s privacy policy (available at: https://www.torontohydro.com/privacy-policy), including but not limited to the use of the entrant’s name, address, email address, postal code, telephone number, comments and image, whether on videotape, photograph or any other means, for the administration of the Contest or any publicity carried out by the Sponsor, without further notice or compensation. Any other consent that the entrant has given to the Sponsor to receive commercial electronic messages which are currently in effect, and unrelated to this Contest, shall not be affected by the request for consent made pursuant to this Contest.

Law

The Contest is void where prohibited by law and is subject to all applicable Canadian federal, provincial, territorial, municipal and local laws. This Contest shall be governed exclusively by the laws of the Province of Ontario, including all issues and questions concerning the construction, validity, interpretation and enforceability of these Contest Rules, rights and obligations between entrants and the Sponsor, and procedural provisions, without giving effect to any choice of law or conflict of law rules. Any dispute shall be adjudicated by the courts sitting in Toronto, Ontario.

Rule Amendments

The Sponsor reserves the right, in its sole discretion, to amend or modify these Contest Rules, or modify, cancel or suspend this Contest, without prior notice for any reason whatsoever, including without limitation in the event that any cause beyond the reasonable control of the Sponsor corrupts, or threatens to corrupt, the security or proper administration of the Contest. Without limiting the foregoing, if, for any reason, the Contest is not capable of running as originally planned for any reason, the Sponsor reserves the right to cancel the Contest and conduct a random draw from all previously received eligible Entries received by the end of the Contest Period.

License and Intellectual Property

By entering the Contest, each entrant further acknowledges and agrees that all Entries become the sole property of Toronto Hydro and its affiliates and that Toronto Hydro has the right to use as desired without remuneration or liability. All intellectual property, including but not limited to trademarks, logos, designs, promotional materials, web pages, source codes, images, drawings, illustrations, slogans and representations are owned by the Sponsor. All rights reserved. Unauthorized copying or use of any of the Sponsor’s intellectual property without the express written consent of the Sponsor is strictly prohibited.