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November 1, 2017 — Time-of-Use winter pricing starts

Residential Electricity Rates - man and woman looking at a tablet

Electricity Rates

Please select the type of electricity rates that is applicable to you.

Time-of-use Holiday Schedule

Time-of-Use Rates

The Ontario Energy Board has announced new electricity prices in effect for your consumption between July 1, 2017 and April 30, 2018.

Time-of-Use (TOU) rates work together with your smart meter. With TOU rates, you pay according to the time of day you use electricity. So it's important to manage how much electricity you use and when you use it.

Winter pricing period, effective November 1, 2017 to April 30, 2018:

On-Peak

13.2¢ per kWh

Weekdays:
7 a.m. – 11 a.m. | 5 p.m. – 7 p.m.

laundry basket empty

Mid-Peak

9.5¢ per kWh

Weekdays:
11 a.m. – 5 p.m.

laundry basket half full

Off-Peak

6.5¢ per kWh

Weekdays:
7 p.m. – 7 a.m.

laundry basket full

Weekends and statutory holidays are off-peak all day

7 a.m. On-peak: 9.5 cents per kilowatt hour
8 a.m. On-peak
9 a.m. On-peak
10 a.m. On-peak
11 a.m. Mid-peak: 13.2 cents per kilowatt hour
12 p.m. Mid-peak
1 p.m. Mid-peak
2 p.m. Mid-peak
3 p.m. Mid-peak
4 p.m. Mid-peak
5 p.m. On-peak: 9.5 cents per kilowatt hour
6 p.m. On-peak
7 p.m. Off-peak: 6.5 cents per kilowatt hour
8 p.m. Off-peak
9 p.m. Off-peak
10 p.m. Off-peak
11 p.m. Off-peak
12 a.m. Off-peak
1 a.m. Off-peak
2 a.m. Off-peak
3 a.m. Off-peak
4 a.m. Off-peak
5 a.m. Off-peak
6 a.m. Off-peak
The rates quoted above cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Tiered Rates

Per 30 days:

First 1,000 kWhs:
7.7¢ per kWh

Remaining kWhs:
9.0¢ per kWh

If you are on Regulated Price Plan Tiered Pricing, your consumption in kWhs is separated into two price tiers under the government's Regulated Price Plan. Customers will be charged one rate for the first 1,000 kWhs of use per 30 days, while electricity consumed in excess of this threshold will be priced at a different rate.

The price threshold (the amount of electricity consumption that is charged at the lower price) will change twice a year for residential consumers. The price threshold will be 1,000 kWhs per 30 days during the winter season (Nov. 1 - Apr. 30) and 600 kWhs during the summer season (May 1 - Oct. 31). This allows consumers to use more electricity at a lower price in the winter. For more information visit the Ontario Energy Board's website.

The rates quoted above cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Retailer Rates

You may choose to purchase your electricity by entering a contract with a licensed electricity retailer. Your contract specifies a fixed electricity price for a set number of years. Please note that the fixed price is not regulated by the Ontario Energy Board. Read more information on electricity retailers here.

Under the Fair Hydro Act, 2017, customers like you who have signed a contract with an energy retailer will share the benefit of reduced electricity bill as those customers under the Regulated Price Plan. Effective July 1, 2017, the Ontario Energy Board has set a credit which will be incorporated into the Global Adjustment (GA) charge to reduce the amount of GA you would otherwise have paid. Toronto Hydro will apply this credit to your consumption on or after July 1, 2017 through to April 30, 2018.

Delivery

Residential

Toronto Hydro received approval from the Ontario Energy Board (OEB) to change its Delivery Charge, effective January 1, 2017.

The Delivery Charge covers the cost of delivering electricity from the generator to Toronto Hydro, and then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and to operate provincial and local electricity systems. Some of these charges are fixed and do not change from month-to-month. Others are variable and increase or decrease depending on the amount of electricity that you use.

The Delivery Charge also includes the cost of electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers, before it gets to your home.1 Toronto Hydro collects and pays this money to its suppliers. Costs collected for transmission and operating the provincial grid are passed on, without mark-up, to Hydro One.


Transmission Charge3: 1.330¢/kWh

This charge covers the costs involved to transmit electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up. The decrease in the Transmission Charge, by 0.037¢ per kWh, reflects the cost of transmission services provided by Hydro One to Toronto Hydro.


Customer Charge: $27.69 per 30 days

The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs to deliver electricity to your home, building and maintaining the distribution system, administration, and billing. The increase of $4.91, approved by the OEB, reflects an increase in Toronto Hydro’s costs to provide distribution services. As mandated by the OEB, the distribution charge is gradually moving to a fully fixed monthly customer charge. During the transition period, the fixed customer charge will be progressively increased and the consumption-based distribution charge will be reduced.


Distribution Charge3: 1.512¢/kWh

The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your home, build and maintain the distribution system, administration and billing. The OEB approved a decrease of distribution charge by -0.368¢/kWh. As mandated by the OEB, the distribution charge is gradually moving to a fully fixed monthly customer charge. During the transition period, the fixed customer charge will be progressively increased and the consumption-based distribution charge will be reduced.


Rate Rider for Smart Metering Entity Charge: $0.78 per 30 days

On March 28, 2013, the OEB approved a Smart Metering Entity Charge to be collected from customers, on behalf of the Smart Meter Entity (SME). This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario


Rate Rider for Recovery of Stranded Meter Assets: $0.28 per 30 days

This charge recovers stranded costs associated with removal of conventional meters.


Rate Rider for Disposition of Post–Employment Benefit – Tax Savings: $(0.48) per 30 days

This credit is a refund of past tax reassessments for post-employment benefit plan costs.


Rate Rider for Application of Operations Centre Consolidation Plan Sharing: $(1.48) per 30 days

This credit is a refund for gains on sale of properties associated with the operating centres consolidation program.


Rate Rider for Recovery of the Gain on the Sale of Named Properties: $0.10 per 30 days

The charge recovers the difference between the estimated gains reflected in past rates and the actual gains achieved from the sale of properties.


Rate Rider for Recovery of Hydro One Capital Contributions Variance: $0.03 per 30 days

The recovery reflects the difference between amounts included in past rates for Hydro One capital payments and actual payments.


Rate Rider for Application of IFRS – 2014 Derecognition: $0.46 per 30 days

This charge reflects required changes in accounting rules affecting distribution rates.


Rate Rider for Recovery of 2015 Foregone Revenue: $0.88 per 30 days

The charge reflects the OEB-approved costs to operate Toronto Hydro's distribution system during 2015 that were not previously collected.


Rate Rider for Recovery of 2016 Foregone Revenue: $0.28 per 30 days

This charge reflects the OEB-approved costs to operate Toronto Hydro's distribution system during the first two months of 2016 that were not previously collected.


Rate Rider for Disposition of Deferral/Variance Account: (0.341¢)/kWh

The credit reflects the clearance of residual balances for accounts relating to variances for a number of energy related pass through costs.


Rate Rider for Disposition of LRAM Variance Account: 0.007¢/kWh

This charge reflects variances between OEB-approved and actual conservation program results.


Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account: 0.029¢/kWh

The charge recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.


Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account: 0.363¢/kWh

This charge recovers the variance between Global Adjustment paid to the IESO and collected from customers prior to 2011. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP).


Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account: 0.663¢/kWh

This charge recovers the variance between Global Adjustment paid to the IESO and collected from customers post 2011.This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP).

Competitive Sector Multi-unit Residential

Toronto Hydro received approval from the Energy Board (OEB) to change its Delivery rates effective January 1, 2017.

The Delivery Charge covers the cost of delivering electricity from the generator to Toronto Hydro, and then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and to operate provincial and local electricity systems. Some of these charges are fixed and do not change from month-to-month. Others are variable and increase or decrease depending on the amount of electricity that you use.

The Delivery Charge also includes the cost of electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers, before it gets to your home.1 Toronto Hydro collects and pays this money to its suppliers. Costs collected for transmission and operating the provincial grid are passed on, without mark-up, to Hydro One.


Transmission Charge3: 1.330¢/kWh

This charge covers the costs involved to transmit electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up. The decrease in the Transmission Charge by 0.337¢ per kWh reflects the cost of transmission services provided by Hydro One to Toronto Hydro.


Customer Charge: $22.94 per 30 days

The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs to deliver electricity to your home, building and maintaining the distribution system, administration, and billing. The increase of $3.87, approved by the OEB, reflects an increase in Toronto Hydro’s costs to provide distribution services. As mandated by the OEB, the distribution charge is gradually moving to a fully fixed monthly customer charge. During the transition period, the fixed customer charge will be progressively increased and the consumption-based distribution charge will be reduced.


Distribution Charge3: 2.315¢/kWh

The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your home, build and maintain the distribution system, administration and billing. The OEB approved a decrease of distribution charge by -0.562¢/kWh. As mandated by the OEB, the distribution charge is gradually moving to a fully fixed monthly customer charge. During the transition period, the fixed customer charge will be progressively increased and the consumption-based distribution charge will be reduced.


Rate Rider for Smart Metering Entity Charge Rate Rider: $0.78 per 30 days

On March 28, 2013 the OEB approved a Smart Metering Entity Charge to be collected from Residential and General Service < 50 kW customers, on behalf of the Smart Meter Entity (SME). This charge recovers costs incurred by the SME to collect, manage, store and retrieve information related to the metering of these customers’ electricity usage in Ontario.


Rate Rider for Disposition of Post-Employment Benefit – Tax Savings: $(0.19) per 30 days

This credit to is a refund of past tax reassessments for post-employment benefit plan costs.


Rate Rider for Application of Operations Centre Consolidation Plan Sharing: $(0.59) per 30 days

This credit is a refund for gains on sale of properties associated with the operating centres consolidation program.


Rate Rider for Recovery of the Gain on the Sale of Named Properties: $0.04 per 30 days

The charge recovers the difference between the estimated gains reflected in past rates and the actual gains achieved from the sale of properties.


Rate Rider for Recovery of Hydro One Capital Contributions Variance: $0.01 per 30 days

The recovery reflects the difference between amounts included in past rates for Hydro One capital payments and actual payments.


Rate Rider for Application of IFRS – 2014 Derecognition: $0.18 per 30 days

This charge reflects required changes in accounting rules affecting distribution rates.


Rate Rider for Recovery of 2015 Foregone Revenue: $0.19 per 30 days

The charge reflects the OEB-approved costs to operate Toronto Hydro’s distribution system during 2015 that were not previously collected.


Rate Rider for Recovery of 2016 Foregone Revenue: $0.09 per 30 days

This charge reflects the OEB-approved costs to operate Toronto Hydro’s distribution system during the first two months of 2016 that were not previously collected.


Rate Rider for Disposition of Deferral/Variance Account: (0.346¢)/kWh

The credit reflects the clearance of residual balances for accounts relating to variances for a number of energy related pass through costs.


Rate Rider for Disposition of LRAM Variance Account: 0.005¢/kWh

This charge reflects variances between OEB-approved and actual conservation program results.


Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account: 0.029¢/kWh

The charge recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.


Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account: 0.154¢/kWh

This charge recovers the variance between Global Adjustment paid to the IESO and collected from customers prior to 2011. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.


Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account: 0.663¢/kWh

This charge recovers the variance between Global Adjustment paid to the IESO and collected from customers post 2011.This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP), enrolled with a retailer contract.

Regulatory

Regulatory Charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid. The Wholesale Market Service charge is collected, without mark-up, by Toronto Hydro and passed on to the Independent Electricity System Operator (IESO). For more information visit the IESO's website.

Approved Regulatory Rates:
Wholesale Market Service Charge3: 0.39 ¢/kWh

This charge covers costs such as market regulation and the management of the system. Toronto Hydro collects this charge, without mark-up, on behalf of the Independent Electricity System Operator. The decrease of 0.18¢/kWh is part of the Ontario government’s Fair Hydro Act to remove most of the cost of the Rural and Remote Rate Protection program which will now be paid for from provincial revenues.


Standard Supply Service – Administration Charge (if applicable): $0.25 per 30 days

This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who have not contracted with an electricity retailer for their energy supply.

Additional Charges

Other Charges/Credits

Other Charges/Credits may include miscellaneous adjustments to prior billed electricity amounts, or charges for other specific services. See a list of specific service charges that may be applied to your bill statement.


Debt Retirement Charge

As of January 1, 2016, the Debt Retirement Charge (DRC) is no longer applied to residential and qualifying bulk metered multi-unit residential customers4.

You will continue to see the DRC line item on your bill for a period of time, but it will appear as a zero charge. A message on your bill will indicate the exact amount you will have saved from the removal of the DRC. For more information, visit the Ministry of Finance.


Ontario Electricity Support Program (OESP)

The government has developed the Ontario Electricity Support Program (OESP) to help low-income families. For more information, please visit: OntarioElectricitySupport.ca.


Harmonized Sales Tax (HST)

Effective July 1, 2010, Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario.

For information on HST, please visit the Ontario Ministry of Revenue's website or call the HST hotline at 1‑800‑337‑7222.


8% Provincial Rebate

On January 1, 2017, your electricity costs went down 8%.

Ontario’s government is reducing electricity costs by rebating an amount equal to the provincial portion of the HST on your monthly hydro bill. That’s an 8% rebate for Ontario families, and on average will mean $130 more in your pocket each year.

This is part of Ontario’s plan to help people with the costs of everyday living by reducing electricity costs. Across Ontario, about five million residential consumers, farms and small businesses will benefit from this rebate.

Toronto Hydro has implemented these savings onto your bill on January 1, 2017. For information on 8% Provincial Rebate, please visit the Ministry of Energy’s website.


Unmetered Water Heater Charges

These charges are applied to current customers who have an unmetered electric water heater billed by Toronto Hydro at a flat rate. Toronto Hydro no longer offers this flat rate billing option for new customers.

As of May 1, 2002, flat rate (unmetered) water heater energy usage is billed on an estimated average daily kWh basis. Your estimated usage is determined by the size of your water heater, the wattage of the water heater electric elements and on the number of days in the billing period.

Customers on the Regulated Price Plan will pay 9.0¢/kWh. For combined metered and unmetered water heater services on an account, an annual adjustment will occur, to ensure each account receives the maximum eligible kWh under the threshold.

If you have any questions, please contact us by filling out our online form or speak with one of our Customer Care representatives at 416‑542‑8000.


Footnotes

1Effective July 1, 2013, Ontario Regulation 405/12 requires electricity distributors to reflect (line loss) charge associated with power that is lost as heat during the delivery of electricity to your home be shown under the “Delivery” sub-heading of bills issued to low-volume consumers2. Prior to July 1, 2013, this charge was included under the “Electricity” sub-heading of consumers’ bills. Effective July 1, 2015, this Regulation also applies to low-volume consumers on retailer contacts.

For customers on Time-of-Use (TOU) rates, line loss charge is calculated as:

  • On-Peak losses kWh x 0.0376 x 13.2¢/kWh
  • Mid-Peak losses kWh x 0.0376 x 9.5¢/kWh
  • Off-Peak losses kWh x 0.0376 x 6.5¢/kWh

For customers on RPP Tiered rates, line loss charge is generally calculated as follows:

Winter:

  • Tier 1 losses kWh x 0.0376 x 7.7¢/kWh
  • Tier 2 losses kWh x 0.0376 x 9.0¢/kWh

Summer:

  • Tier 1 losses kWh x 0.0376 x 7.7¢/kWh
  • Tier 2 losses kWh x 0.0376 x 9.0¢/kWh

[Note: the above winter/summer line loss charge assumes a 30-day bill and no. of self-contained units=1] Effective July 1, 2015 for low-volume consumers2 on retailer contacts, Ontario Regulation 311/13 requires electricity distributors to reflect (line loss) charge associated with Global Adjustment be shown under the “Delivery” sub-heading of the bill.

Example: Global Adjustment Losses 3.76 kWh x $0.09146 per kWh


2A low-volume consumer is a consumer who annually uses less than 150,000 kWh of electricity.


3Loss Factor Adjustment: When electricity is delivered over a power line, it's normal for a small amount of power to be consumed, or lost, as heat. Equipment, such as wires and transformers, consumes power before it gets to your home. The adjustment factor is indicated on your bill and accounts for these losses.


4Bulk metered multi-unit residential customers will be eligible for a DRC exemption of up to 1,500 kWh per month, multiplied by the number of eligible residential units on the property. Those who have previously applied for the Ontario Clean Energy Benefit and Regulated Price Plan must re-apply as the definition of eligible residential unit has changed.