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A new program to help low-income homes save on electricity

The Ontario Electricity Support Program (OESP) helps lower-income homes save
on electricity. If you qualify, this program gives you a credit every month of your bill.

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How much
could you save?

The amount of the credit depends on:

  • How many people live in your home
  • Your total household income

Credit amounts

Sliding Scale for Typical Customer

Graph showing credit amounts based on number of people living in home and household income level for typical customers

Sliding Scale for Energy Intensive Customer*

Graph showing credit amounts based on number of people living in home and household income level for energy intensive customers

*Applicable to households that are reliant on electric heat or electricity-intensive medical devices, as well as Indigenous households.

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How do you apply
for these savings?

For this program, you will need:

  1. Your electricity bill
  2. The names and birthdates of everyone in your home who is registered with the Canada Revenue Agency
  3. For everyone over 16 years of age, you will need social insurance numbers, individual tax numbers or temporary taxation numbers

Click the button to find out more about this program and to fill out the Application and Consent Forms.

Apply for savings
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When will your
savings start?

You will be contacted after your Application and Consent Forms have been reviewed. If you are accepted, your credit will appear on your electricity bill in about six to eight weeks.

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Special assistance may be available if you:

  • Heat your home electrically
  • Have medical devices that use a lot of electricity
  • Are First Nations or Métis
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For more

Visit the Ontario Energy Board website

Call 1-855-831-8151 (toll free in Ontario)
1-800-855-1155 (TTY to TTY)

More ways to save

Low-income Energy Assistance Program (LEAP)

Toronto Hydro's LEAP program provides a grant of up to $500 (per year) to customers having difficulty paying 'past due' electricity bills.

Find out if you qualify for LEAP here

Home Assistance
Program (HAP)

If you qualify, you could receive free upgrades to make your home more energy efficient, and help you save on your electricity bill. Upgrades may include a new energy-efficient refrigerator, freezer, dehumidifier, lightbulbs and more. Learn about HAP here

Make budgeting easier

Spread costs evenly with the
Equal Payment Plan (EPP)

With EPP your electricity bill will be the same every month. That means you won't get higher bills in the winter.

Sign up for EPP

The convenient way
to manage your bill

When you sign up for eBills, you get electronic versions of your bill, rather than paper bills. You can also choose Pre-Authorized Debit so that your bill is automatically paid on the due date — no more late fees! Sign up here