About outages
Why outages happen, how we restore them and what to do if one occurs.
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Planned outages
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.
Rates update: As of May 1, 2024, the Ontario Energy Board announced no changes to Time-of-Use (TOU) and Tiered rates. Summer TOU hours and Tiered thresholds are now in effect. Customers on the Ultra-Low Overnight price plan are not affected. As of May 1, 2024, the Ontario Energy Board announced no changes to Time-of-Use (TOU) and Tiered rates. Summer TOU hours and Tiered thresholds are now in effect. Customers on the Ultra-Low Overnight price plan are not affected.
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Why outages happen, how we restore them and what to do if one occurs.
View detailed information on necessary repairs and scheduled upgrades to help improve reliability.