• Successfully meeting the challenges of operating in Ontario's electricity marketplace
• Continuing the implementation of new management systems across our business
• Delivering customer service at levels that meet or exceed Ontario Energy Board regulated standards
• Continuing to improve the safety of our workplace

Although there is significant and unforeseen change sweeping across Ontario's electricity industry, our strategies have established a solid business foundation enabling us to adapt quickly to the evolving business environment.

This foundation is built upon a commitment to excellent customer service, environmental responsibility, community involvement and the delivery of electricity safely and reliably to homes and businesses in the City of Toronto.

Looking forward, Toronto Hydro Corporation will remain focused on these priorities while creating new opportunities for strategic growth.