Business rates and charges

Understanding current rates and how they're set.

Rates as of May 1, 2024

Effective May 1, 2024, the Ontario Energy Board announced no changes to Time-of-Use (TOU) and Tiered rates. Summer TOU hours and Tiered thresholds began May 1. Customers on the Ultra-Low Overnight price plan are not affected.

Electricity rates

Eligible customers on the Regulated Price Plan (RPP) have the option to choose between Time-of-Use (TOU), Ultra-Low Overnight (ULO) and Tiered price plans. Visit our Customer Choice page to learn more and determine which plan works best for you.

As of May 1, the OEB moved to summer time periods. TOU rates are listed in the following table, which also indicates the hours to which these rates apply.

Summer price periods from May 1, 2024 to October 31, 2024

TOU period Hours Price
Off-peak Weekdays from 7 p.m. to 7 a.m. and all day weekends and holidays 8.7¢ per kWh
Mid-peak Weekdays from 7 a.m. to 11 a.m. and 5 p.m. to 7 p.m. 12.2¢ per kWh
On-peak Weekdays from 11 a.m. to 5 p.m. 18.2¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro collects this cost from you, without mark-up, and pays it directly to our suppliers.

View the OEB's TOU and ULO holiday schedule

As of May 1, 2023, the OEB introduced a new ULO price plan for RPP customers. ULO rates are listed in the following table, which also indicates the hours to which these rates apply.

ULO price periods are the same in the summer as they are in the winter — the following pricing is in effect from November 1, 2023 to October 31, 2024

 
ULO period Hours Price
Ultra-low overnight Everyday from 11 p.m. to 7 a.m. 2.8¢ per kWh
Weekend off-peak Weekends and holidays from 7 a.m. to 11 p.m. 8.7¢ per kWh
Mid-peak Weekdays from 7 a.m. to 4 p.m. and 9 p.m. to 11 p.m. 12.2¢ per kWh
On-peak Weekdays from 4 p.m. to 9 p.m. 28.6¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro collects this cost from you, without mark-up, and pays it directly to our suppliers.

View the OEB's TOU and ULO holiday schedule

As of May 1, the OEB moved to summer tier thresholds. Tiered rates are listed in the following table, which also indicates the updated thresholds to which these rates apply.

Summer pricing tiers from May 1, 2024 to October 31, 2024

Price tier Description Price
Tier 1 Non-residential customers: for electricity used up to 750 kWh/month 10.3¢ per kWh
Tier 2 Non-residential customers: for electricity used above 750 kWh/month 12.5¢ per kWh

These rates cover the cost of electricity purchased on your behalf. Toronto Hydro collects this cost from you, without mark-up, and pays it directly to our suppliers.

Most General Service customers with a monthly demand greater than 50 kW – who don’t have a contract with a retailer – pay the wholesale electricity price and Global Adjustment electricity charge. Toronto Hydro collects both charges from you, without mark-up, on behalf of the Independent Electricity System Operator (IESO).

Customers with interval meters are charged the Hourly Ontario Energy Price (HOEP), which is the hourly price that’s charged to Toronto Hydro, for their electricity consumption. Customers without interval meters are charged a weighted average hourly price based on consumption patterns of similar consumers. Customers may also choose a contract offered by a licensed electricity retailer.

You may choose to purchase your electricity from another company by entering a contract with a licensed electricity retailer. Your contract specifies a fixed electricity price for a set number of years. Unlike Toronto Hydro's rates, the fixed price is not regulated by the OEB. Please visit the OEB's Retail Energy Contracts page for more details.

Delivery Charges

Toronto Hydro received approval from the OEB to implement changes to its Delivery Charges, effective January 1, 2024.

Delivery Charges cover the cost of delivering electricity from the generator to Toronto Hydro, and then to your home or business. This includes costs to build and maintain transmission and distribution lines, towers and poles, and to operate provincial and local electricity systems.

Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Customer charges and credits

Charge name Rate
Customer $43.70 per 30 days
Rate Rider for Disposition of Stranded Meter Assets - $0.13 per 30 days
Rate Rider for Smart Metering Entity $0.41 per 30 days

Distribution charges and credits

Charge/credit name Rate
Distribution Volumetric Rate $0.04042 per kWh
Rate Rider for Disposition of Accounts Receivable - $0.00006 per kWh
Rate Rider for Disposition of Capacity Based Recovery Account - $0.00013 per kWh
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account - $0.00252 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts $0.00242 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts for Non-Wholesale Market Participants $0.00229 per kWh
Rate Rider for Disposition of PILs and Tax Variance - $0.00036 per kWh
Rate Rider for Disposition of Wireless Pole Attachment Revenue - $0.00002 per kWh

Transmission charge

Charge name Rate
Transmission $0.01948 per kWh

Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Customer charges and credits

Charge/credit name Rate
Customer $58.07 per 30 days
Rate Rider for Disposition of Stranded Meter Assets - $0.47 per 30 days

Distribution charges and credits

Charge/credit name Rate
Distribution Volumetric Rate $9.3254 per kVA per 30 days
Rate Rider for Disposition of Accounts Receivable Credits - $0.0005 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account - $0.0462 per kVA per 30 days
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account - $0.4379 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts $0.9511 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts for Non-wholesale Market Participants $0.9346 per kVA per 30 days
Rate Rider for Disposition of Expansion Deposits - $0.0699 per kVA per 30 days
Rate Rider for Disposition of PILs and Tax Variance - $0.0621 per kVA per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue - $0.0013 per kVA per 30 days
Transformer Allowance for Ownership (if applicable) - $0.62 per kVA per 30 days

Transmission charges

Charge name Rate
Connection $2.7322 per max. kW per 30 days
Network $4.0296 per peak kW per 30 days

Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Customer charge

Charge name Rate
Customer $1,094.15 per 30 days

Distribution charges and credits

Charge/credit name Rate
Distribution Volumetric Rate $7.7063 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account - $0.0592 per kVA per 30 days
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account - $0.3301 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts $1.0929 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts for Non-wholesale Market Participants $1.0750 per kVA per 30 days
Rate Rider for Disposition of Expansion Deposits - $0.0527 per kVA per 30 days
Rate Rider for Disposition of PILs and Tax Variance - $0.0468 per kVA per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue -$0.0006 per kVA per 30 days
Transformer Allowance for Ownership (if applicable) - $0.62 per kVA per 30 days

Transmission charges

Charge name Rate
Connection $2.7294 per max. kW per 30 days
Network $3.8934 per peak kW per 30 days

Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Customer charges

Charge name Rate
Customer $4,843.52 per 30 days

Distribution charges and credits

Charge/credit name Rate
Distribution Volumetric Rate $8.3498 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account - $0.0274 per kVA per 30 days
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account - $0.3894 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts $1.1157 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts for Non-wholesale Market Participants $1.0814 per kVA per 30 days
Rate Rider for Disposition of Expansion Deposits - $0.0622 per kVA per 30 days
Rate Rider for Disposition of PILs and Tax Variance - $0.0552 per kVA per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue - $0.0006 per kVA per 30 days
Transformer Allowance for Ownership (if applicable) - $0.62 per kVA per 30 days

Transmission charges

Charge name Rate
Connection $3.0324 per max. kW per 30 days
Network $4.4382 per peak kW per 30 days

Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Customer charges

Charge name Rate
Customer $7.15 per customer per 30 days
Connection $0.74 per connection per 30 days

Distribution charges and credits

Charge/credit name Rate
Distribution Volumetric Rate $0.09002 per kWh
Rate Rider for Disposition of Capacity Based Recovery Account - $0.00013 per kWh
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account - $0.00514 per kWh
Rate Rider for Disposition of Deferral/Variance Accounts $0.00480 per kWh
Rate Rider for Disposition of Expansion Deposits - $0.00082 per kWh
Rate Rider for Disposition of PILs and Tax Variance - $0.00073 per kWh
Rate Rider for Disposition of Wireless Pole Attachment Revenue - $0.00003 per kWh

Transmission charge

Charge name Rate
Transmission $0.01275 per kWh

Refer to the following tables for current rates and charges. For an explanation of the charges and credits, please refer to the list of terms and definitions at the bottom of the page.

Customer charge

Charge name Rate
Customer (per device) $1.84 per device per 30 days

Distribution charges and credits

Charge/credit name Rate
Distribution Volumetric Rate $41.1138 per kVA per 30 days
Rate Rider for Disposition of Capacity Based Recovery Account - $0.0438 per kVA per 30 days
Rate Rider for Disposition of Capital Related Revenue Requirement Variance Account - $2.4517 per kVA per 30 days
Rate Rider for Disposition of Deferral/Variance Accounts $1.6454 per kVA per 30 days
Rate Rider for Disposition of Expansion Deposits - $0.3914 per kVA per 30 days
Rate Rider for Disposition of PILs and Tax Variance - $0.3476 per kVA per 30 days
Rate Rider for Disposition of Wireless Pole Attachment Revenue - $0.0120 per kVA per 30 days

Transmission charges

Charge name Rate
Connection $3.2576 per max. kW per 30 days
Network $3.5842 per peak kW per 30 days

Rate class reviews

As a business customer, your rate class may change depending on your average monthly electricity demand. Learn about your rate class and the review process.

Details

Regulatory charges

The OEB announced an update to Regulatory Charges, effective January 1, 2024.

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid.

Refer to the following table for current charges. For an explanation of the charge, please refer to the list of terms and definitions at the bottom of the page.

Regulatory charges

Charge name Rate
Capacity-Based Recovery (applicable for Class B customers) $0.0004 per kWh
Standard Supply Service – Administration (if applicable) $0.25 per 30 days
Wholesale Market Service $0.0055 per kWh

Additional charges

Effective July 1, 2010, a Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario. For information on HST, please visit the Ontario Ministry of Revenue or call the HST hotline at 1-800-337-7222.

The provincial government announced an increase to the OER from 11.7% to 19.3%, effective November 1, 2023. The Ontario government introduced the OER as an expanded rebate providing bill relief that is applied to customer bills, largely offsetting price changes on the electricity line. The rebate is applied to bills for most residential consumers, long-term care homes, farms and many small businesses.

Learn more about the OER

These charges are applied to current customers who have an unmetered electric water heater billed by Toronto Hydro on a flat rate basis. Toronto Hydro no longer offers this flat rate billing option for new customers.

As of May 1, 2002, flat rate (unmetered) water heater energy usage is billed on an estimated average daily kWh basis. Your estimated usage is determined by the size of your water heater, the wattage of the water heater electric elements and the number of days in the billing period. If you have an unmetered electric water heater, you’re being billed on the higher tiered rate of the Regulated Price Plan.

If you have any questions, please visit our contact page to reach us by phone or using our online contact form.

As a customer, you may receive charges for other specific services. View a list of specific service charges that may be applied to your bill statement.

Have a question about rates?

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Terms and definitions

Customer Charge
The Customer Charge covers, together with the Distribution Charge, the costs Toronto Hydro incurs to deliver electricity to your business, building and maintaining the distribution system, administration and billing.
Distribution Volumetric Rate
The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.
Transmission Charge
The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges include the Network and Connection charges, and cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.
Transformer Allowance for Ownership (if applicable)
Transformer Allowance to those customers that own their transformation facilities.

Rate Riders
Rate riders are temporary costs or credits on utility bills. The rate rider is a mechanism used to flow through costs that are incurred by a distribution utility or refunds provided to the distribution utility, that were not included in its tariff distribution rates at the time those rates were approved by the OEB. All rate riders must be approved by the OEB before they are applied to customer bills
Disposition of Accounts Receivable Credits
This credit (refund) reflects a number of historical small final credit balances that did not receive a refund cheque.
Disposition of Capacity Based Recovery Account
The credit (refund) recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.
Disposition of Capital Related Revenue Requirement Variance Account
This credit (refund) reflects the variance between approved and actual capital related revenue requirement.
Disposition of Deferral/Variance Account
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy related pass through costs.
Disposition of Deferral/Variance Accounts for Non-wholesale Market Participants
This charge reflects the clearance of residual balances for accounts relating to variances for a number of energy related pass through costs (applicable only for Non-wholesale Market Participants).
Disposition of Expansion Deposits
This credit (refund) reflects excess expansion deposits.
Disposition of PILs and Tax Variance
is credit (refunds) reflects the savings in payment in lieu of taxes due to introduction of Bill C-97.
Disposition of Stranded Meter Assets
This credit (refund) to the customers is related to stranded costs associated with removal of conventional meters.
Disposition of Wireless Pole Attachment Revenue
This credit (refund) is associated with wireless pole attachments.
Smart Metering Entity Charge
On April 14, 2022, the Ontario Energy Board approved a decrease in the Smart Metering Entity Charge to be collected from General Service < 50 kW customers effective from January 1, 2023 to December 31, 2027, on behalf of the Smart Meter Entity (SME). This charge, which is applied on a per 30-day basis, recovers the costs incurred by the SME to collect, manage, store and retrieve information related to the metering of General Service < 50 kW customers’ electricity usage in Ontario.

Standard Supply Service – Administration Charge (if applicable)
This is an administration charge of $0.25 stated on a 30-day basis. If your billing period is different than 30 days, the RPP administration charge will be prorated accordingly. This is a service charge for customers who haven’t contracted with an electricity retailer for their energy supply.
Wholesale Market Service Charge
This charge covers costs such as market regulation and management of the system. Toronto Hydro collects this charge, without mark-up, on behalf of the Independent Electricity System Operator (IESO).