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November 1, 2017 – Time-of-Use winter pricing starts

Business Electricity Rates - Woman at work, looking at laptop screen
 

Electricity Rates

Please select the type of electricity rates that is applicable to you.

Time-of-Use Rates

The Ontario Energy Board has announced new electricity prices in effect for your consumption between July 1, 2017 and April 30, 2018.

Time-of-Use (TOU) rates work together with your smart meter. With TOU rates, you pay according to the time of day you use electricity. So it's important to manage how much electricity you use and when you use it.

Winter pricing period, effective November 1, 2017 to April 30, 2018:

Highest Price (On-peak)

13.2¢ per kWh

Weekdays:
7 a.m. – 11 a.m. | 5 p.m. – 7 p.m.

Mid Price (Mid-peak)

9.5¢ per kWh

Weekdays:
11 a.m. – 5 p.m.

Lowest Price (Off-peak)

6.5¢ per kWh

Weekdays:
7 p.m. – 7 a.m.

Weekends and statutory holidays are at off-peak all day

7 a.m. On-peak: 9.5 cents per kilowatt hour
8 a.m. On-peak
9 a.m. On-peak
10 a.m. On-peak
11 a.m. Mid-peak: 13.2 cents per kilowatt hour
12 p.m. Mid-peak
1 p.m. Mid-peak
2 p.m. Mid-peak
3 p.m. Mid-peak
4 p.m. Mid-peak
5 p.m. On-peak: 9.5 cents per kilowatt hour
6 p.m. On-peak
7 p.m. Off-peak: 6.5 cents per kilowatt hour
8 p.m. Off-peak
9 p.m. Off-peak
10 p.m. Off-peak
11 p.m. Off-peak
12 a.m. Off-peak
1 a.m. Off-peak
2 a.m. Off-peak
3 a.m. Off-peak
4 a.m. Off-peak
5 a.m. Off-peak
6 a.m. Off-peak
The rates quoted above cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Tiered Rates

Per 30 days:

First 750 kWhs:
7.7¢ per kWh

Remaining kWhs:
9.0¢ per kWh

If you are on Regulated Price Plan Tiered Pricing, your consumption in kWhs is separated into two price tiers under the government's Regulated Price Plan. You will be charged one rate for the first 750 kWhs of usage per 30 days. Any electricity that you consume over this 750 kWh threshold will be priced at a higher rate. For more information, please visit the Ontario Energy Board's website.

The rates quoted above cover the cost of electricity purchased on your behalf. Toronto Hydro passes this cost through to you, without mark-up, and pays it directly to our suppliers.

Hourly Spot Pricing

Most General Service customers with monthly demand greater than 50 kW, who do not have a contract with a retailer, pay the wholesale electricity price and Global Adjustment electricity charge. Toronto Hydro collects both charges, without mark-up, on behalf of the Independent Electricity System Operator (IESO).

Customers with interval meters, are charged the Hourly Ontario Energy Price1 (HOEP) for their electricity consumption. Customers without interval meters are charged a weighted average hourly price based on consumption patterns of similar consumers. Customers may also choose a contract offered by a licensed electricity retailer.

Global Adjustment

Global Adjustment accounts for the differences between the market price of electricity and the rates paid to regulated and contracted generators for the electricity they produce. It also reflects the costs of conservation and demand management programs by both the IESO and Toronto Hydro. As a result, its value may be negative, depending on the fluctuation of prices in the spot market.

For medium and large businesses the Global Adjustment appears as a separate line on your bill. Please visit the www.ontarioenergyboard.ca or www.ieso.ca for more details.

Under the Fair Hydro Act, 2017, if you are eligible for the 8% Provincial Rebate, you will share the benefit of reduced electricity bill as those customers under the Regulated Price Plan (RPP). Effective July 1, 2017, the Ontario Energy Board has set a credit which will be incorporated into the Global Adjustment (GA) charge to reduce the amount of GA you would otherwise have paid. Toronto Hydro will apply this credit to your consumption on or after July 1, 2017 through to April 30, 2018.


1The Hourly Ontario Energy Price (HOEP) is the hourly price that is charged to Toronto Hydro.

Retailer Rates

You may choose to purchase your electricity by entering a contract with a licensed electricity retailer. The contract specifies a fixed electricity price for a set number of years. Unlike Toronto Hydro’s rates, the fixed price is not regulated by the Ontario Energy Board (OEB). Please visit the OEB’s Retail Energy Contracts webpage for more details.

Under the Fair Hydro Act, 2017, customers like you who are not billed on the Regulated Price Plan (RPP) but are otherwise eligible for the 8% Provincial Rebate, you will share the benefit of reduced electricity bill as those customers under the Regulated Price Plan. Effective July 1, 2017, the Ontario Energy Board has set a credit which will be incorporated into the Global Adjustment (GA) charge to reduce the amount of GA you would otherwise have paid. Toronto Hydro will apply this credit to your consumption on or after July 1, 2017 through to April 30, 2018.

Delivery

Toronto Hydro received approval from the Ontario Energy Board (OEB) to change its Delivery Charge, effective January 1, 2017.

The Delivery Charge covers the cost of delivering electricity from the generator to Toronto Hydro, and then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and to operate provincial and local electricity systems. Some of these charges are fixed and do not change from month-to-month. Others are variable and increase or decrease depending on the amount of electricity that you use.

The Delivery Charge also includes the cost of electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers, before it gets to your home.1 Toronto Hydro collects and pays this money to its suppliers. Costs collected for transmission and operating the provincial grid are passed on, without mark-up, to Hydro One.

General Service

Please select the General Service class applicable to your business.

Monthly demand of less than 50 kW

Customer Charge per 30 days $32.68
Distribution Volumetric Rate per kWh $0.03023
Transmission Charge1 per kWh $0.01249
Rate Rider for Smart Metering Entity Charge per 30 days $0.78
Rate Rider for Recovery of Stranded Meter Assets per 30 days $1.55
Rate Rider for Disposition of LRAM Variance Account per kWh $0.00072
Rate Rider for Disposition of Post-Employment Benefit – Tax Savings per kWh $(0.00051)
Rate Rider for Application of Operations Center Consolidation Plan Sharing per kWh $(0.00156)
Rate Rider for Recovery of the Gain on the Sale of Named Properties per kWh $0.00013
Rate Rider for Recovery of Hydro One Capital Contributions Variance (per kWh) $0.00003
Rate Rider for Application of IFRS – 2014 Derecognition per kWh $0.00049
Rate Rider for Recovery of 2015 Foregone Revenue
per 30 days $0.79
per kWh $0.00076
Rate Rider for Recovery of 2016 Foregone Revenue
per 30 days $0.25
per kWh $0.00024
Rate Rider for Disposition of Deferral/Variance Account per kWh $(0.00337)
Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account per kWh $0.00029
Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account per kWh $0.00145
Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account per kWh $0.00663


Note: Delivery Charges also include costs related to electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers before it is delivered to your business.9

For description of Delivery charges, please see below.

Monthly demand of 50 kW to 999 kW

Transmission Charges
Network3 per Peak kW per 30 days $2.6065
Connection3 per Max. kW per 30 days $1.9214
Customer Charges
Customer Charge5 per 30 days $47.00
Rate Rider for Recovery of Stranded Meter Assets5 per 30 days $4.64
Rate Rider for Recovery of 2015 Foregone Revenue5 per 30 days $1.01
Rate Rider for Recovery of 2016 Foregone Revenue5 per 30 days $0.30
Distribution Charges
Distribution Volumetric Rate6 per kVA per 30 days $7.3977
Rate Rider for Disposition of LRAM Variance Account6 per kVA per 30 days $0.0893
Rate Rider for Disposition of Post-Employment Benefit – Tax Savings6 per kVA per 30 days $(0.0814)
Rate Rider for Application of Operations Center Consolidation Plan Sharing6 per kVA per 30 days $(0.2512)
Rate Rider for Recovery of the Gain on the Sale of Named Properties6 per kVA per 30 days $0.0114
Rate Rider for Recovery of Hydro One Capital Contributions Variance6 per kVA per 30 days $0.0047
Rate Rider for Application of IFRS – 2014 Derecognition6 per kVA per 30 days $0.0781
Rate Rider for Recovery of 2015 Foregone Revenue6 per kVA per 30 days $0.1659
Rate Rider for Recovery of 2016 Foregone Revenue6 per kVA per 30 days $0.0498
Rate Rider for Disposition of Deferral/Variance Account6 per kVA per 30 days $1.6391
Rate Rider for Disposition of Deferral/Variance Account for Non-Wholesale Market Participant Customers6 per kVA per 30 days $(2.8665)
Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account6 per kVA per 30 days $0.1048
Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account6 per kWh $0.00152
Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account6 per kWh $0.00663
Transformer Allowance for Ownership (if Applicable)7 per kVA per 30 days $(0.62)

Note: Delivery Charges also include costs related to electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers before it is delivered to your business.9

For description of Delivery charges, please see below.

Monthly demand of 1,000 kW and up to 4,999 kW

Transmission Charges
Network3 per Peak kW per 30 days $2.5183
Connection3 per Max. kW per 30 days $1.9195
Customer Charges
Customer Charge5 per 30 days $897.86
Rate Rider for Recovery of 2015 Foregone Revenue5 per 30 days $18.89
Rate Rider for Recovery of 2016 Foregone Revenue5 per 30 days $5.48
Distribution Charges
Distribution Volumetric Rate6 per kVA per 30 days $5.8201
Rate Rider for Disposition of LRAM Variance Account6 per kVA per 30 days $0.0332
Rate Rider for Disposition of Post-Employment Benefit – Tax Savings6 per kVA per 30 days $(0.0653)
Rate Rider for Application of Operations Center Consolidation Plan Sharing6 per kVA per 30 days $(0.2017)
Rate Rider for Recovery of the Gain on the Sale of Named Properties6 per kVA per 30 days $0.0056
Rate Rider for Recovery of Hydro One Capital Contributions Variance6 per kVA per 30 days $0.0038
Rate Rider for Application of IFRS – 2014 Derecognition6 per kVA per 30 days $0.0627
Rate Rider for Recovery of 2015 Foregone Revenue6 per kVA per 30 days $0.1226
Rate Rider for Recovery of 2016 Foregone Revenue6 per kVA per 30 days $0.0356
Rate Rider for Disposition of Deferral/Variance Account6 per kVA per 30 days $1.9195
Rate Rider for Disposition of Deferral/Variance Account for Non-Wholesale Market Participant Customers6 per kVA per 30 days $(3.3608)
Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account6 per kVA per 30 days $0.1207
Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account6 per kWh $0.00150
Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account6 per kWh $0.00663
Transformer Allowance for Ownership (if Applicable)7 per kVA per 30 days $(0.62)

Note: Delivery Charges also include costs related to electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers before it is delivered to your business.9

For description of Delivery charges, please see below.

Monthly demand of 5,000 kW and above

Transmission Charges
Network3 per Peak kW per 30 days $2.8707
Connection3 per Max. kW per 30 days $2.1325
Customer Charges
Customer Charge5 per 30 days $3,963.22
Rate Rider for Recovery of 2015 Foregone Revenue5 per 30 days $85.84
Rate Rider for Recovery of 2016 Foregone Revenue5 per 30 days $25.18
Distribution Charges
Distribution Volumetric Rate6 per kVA per 30 days $6.2436
Rate Rider for Disposition of LRAM Variance Account6 per kVA per 30 days $0.0678
Rate Rider for Disposition of Post Employment Benefit – Tax Savings6 per kVA per 30 days $(0.0675)
Rate Rider for Application of Operations Center Consolidation Plan Sharing6 per kVA per 30 days $(0.2084)
Rate Rider for Recovery of the Gain on the Sale of Named Properties6 per kVA per 30 days $0.0044
Rate Rider for Recovery of Hydro One Capital Contributions Variance6 per kVA per 30 days $0.0039
Rate Rider for Application of IFRS – 2014 Derecognition6 per kVA per 30 days $0.0648
Rate Rider for Recovery of 2015 Foregone Revenue6 per kVA per 30 days $0.1382
Rate Rider for Recovery of 2016 Foregone Revenue6 per kVA per 30 days $0.0406
Rate Rider for Disposition of Deferral/Variance Account6 per kVA per 30 days $2.0648
Rate Rider for Disposition of Deferral/Variance Account for Non-Wholesale Market Participant Customers6 per kVA per 30 days $(3.5855)
Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account6 per kVA per 30 days $0.0623
Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account6 per kWh $0.00147
Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account6 per kWh $0.00663
Transformer Allowance for Ownership (if Applicable)7 per kVA per 30 days $(0.62)

Note: Delivery Charges also include costs related to electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers before it is delivered to your business.9

For description of Delivery charges, please see below.

Unmetered Scattered Load

Connection Charge per connection per 30 days $0.67
Customer Charge per customer 30 days $6.52
Distribution Volumetric Rate per kWh $0.08188
Transmission Charge1 per kWh $0.00821
Rate Rider for Disposition of Post-Employment Benefit – Tax Savings per kWh $(0.00096)
Rate Rider for Application of Operations Center Consolidation Plan Sharing per kWh $(0.00296)
Rate Rider for Recovery of the Gain on the Sale of Named Properties per kWh $0.00029
Rate Rider for Recovery of Hydro One Capital Contributions Variance per kWh $0.00006
Rate Rider for Application of IFRS – 2014 Derecognition per kWh $0.00092
Rate Rider for Recovery of 2015 Foregone Revenue
per customer 30 days $0.16
per connection per 30 days $0.02
per kWh $0.00203
Rate Rider for Recovery of 2016 Foregone Revenue
per customer 30 days $0.05
per connection per 30 days $0.01
per kWh $0.00062
Rate Rider for Disposition of Deferral/Variance Account per kWh $(0.00335)
Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account per kWh $0.00029
Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account per kWh $0.00129
Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account per kWh $0.00663

Note: Delivery Charges also include costs related to electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers before it is delivered to your business.9

For description of Delivery charges, please see below.

Street Lighting

Transmission Charges
Network3 per Peak kW per 30 days $2.3182
Connection3 per Max. kW per 30 days $2.2910
Customer Charges
Service Charge (per device)5 per device 30 days $1.47
Distribution Charges
Distribution Volumetric Rate6 per kVA per 30 days $32.6533
Rate Rider for Disposition of Post Employment Benefit – Tax Savings6 per kVA per 30 days $(0.5347)
Rate Rider for Application of Operations Center Consolidation Plan Sharing6 per kVA per 30 days $(1.6506)
Rate Rider for Recovery of the Gain on the Sale of Named Properties6 per kVA per 30 days $0.0741
Rate Rider for Recovery of Hydro One Capital Contributions Variance6 per kVA per 30 days $0.0312
Rate Rider for Application of IFRS – 2014 Derecognition6 per kVA per 30 days $0.5133
Rate Rider for Recovery of 2016 Foregone Revenue6 per kVA per 30 days $0.0478
Rate Rider for Disposition of Deferral/Variance Account6 per kVA per 30 days $(1.1636)
Rate Rider for Disposition of Capacity Based Recovery Class B Variance Sub-Account6 per kVA per 30 days $0.0992
Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account6 per kWh $0.00142
Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account6 per kWh $0.00663

Note: Delivery Charges also include costs related to electricity lost or consumed as heat through distributing electricity from equipment such as wires and transformers before it is delivered to your business.9

For description of Delivery charges, please see below.

Description of Delivery Charges

Customer Charge

The Customer Charge, together with the Distribution Charge, covers the costs Toronto Hydro incurs in delivering electricity to your business, building and maintaining the distribution system, administration, and billing.


Distribution Charge

The Distribution Charge, together with the Customer Charge, covers the costs Toronto Hydro incurs to deliver electricity to your business, build and maintain the distribution system, administration and billing.


Transmission Charge

The Transmission Charges are variable charges based on a per kWh or kW basis, depending on the rate class. These charges cover the costs involved in transmitting electricity from generators to the city. Toronto Hydro passes this cost through to you, without mark-up.


Rate Rider for Smart Metering Entity Charge

On March 28, 2013 the Ontario Energy Board approved a Smart Metering Entity Charge to be collected from General Service < 50 kW customers, on behalf of the Smart Meter Entity (SME). This charge, which is applied on a per 30 day basis, is charge recovers the costs incurred by the SME to collect, manage, store and retrieve information related to the metering of General Service < 50 kW customers’ electricity usage in Ontario.


Rate Rider for Recovery of Stranded Meter Assets

This charge recovers stranded costs associated with removal of conventional meters and is collected from General Service < 50 kW and General Service 50-999 kW customers.


Rate Rider for Disposition of LRAM Variance Account

This charge reflects variances between OEB-approved and actual conservation program results.


Rate Rider for Disposition of Post-Employment Benefit – Tax Savings

This credit to customers is a refund of past tax reassessments for post-employment benefit plan costs.


Rate Rider for Application of Operations Center Consolidation Plan Sharing

This credit is a refund to customers for gains on sale of properties associated with the operating centers consolidation program.


Rate Rider for Recovery of the Gain on the Sale of Named Properties

The charge recovers the difference between the estimated gains reflected in past rates and the actual gains achieved from the sale of properties.


Rate Rider for Recovery of Hydro One Capital Contributions Variance

The recovery reflects the difference between amounts included in past rates for Hydro One capital payments and actual payments.


Rate Rider for Application of IFRS – 2014 Derecognition

This charge reflects required changes in accounting rules affecting distribution rates.


Rate Rider for Recovery of 2015 Foregone Revenue

The charge reflects the OEB approved costs to operate Toronto Hydro's distribution system during 2015 that were not previously collected.


Rate Rider for Recovery of 2016 Foregone Revenue

This charge reflects the OEB approved costs to operate Toronto Hydro's distribution system during the first two months of 2016 that were not previously collected.


Rate Rider for Disposition of Deferral/Variance Account

This charge or credit reflects the clearance of residual balances for accounts relating to variances for a number of energy related pass through costs.


Rate Rider for Disposition of Deferral/Variance Account for Non-Wholesale Market Participant Customers

This credit reflects the clearance of residual balances for accounts relating to variance for a number of energy related pass through costs for customers who are not wholesale market participants.


Rate Rider for Disposition of Capacity Based Recovery (CBR) Class B Variance Sub-Account

This charge recovers the difference between the cost of CBR program in the wholesale energy market and CBR amounts billed to Class B customers.


Rate Rider for Disposition of Pre 2011 Global Adjustment Variance Account (Applicable only for Non-RPP Customers)

This charge recovers the variance between Global Adjustment paid to the IESO and collected from customers prior to 2011. This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP).


Rate Rider for Disposition of Class B Post 2011 Global Adjustment Variance Account (Applicable only for Non-RPP Customers)

This charge recovers the variance between Global Adjustment paid to the IESO and collected from customers post 2011.This Rate Rider only applies to customers who are not on the Regulated Price Plan (Non-RPP) and were Class B customers within 2011-2015 period.

Regulatory Charges

Regulatory Charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid. The Wholesale Market Service Charge is collected, without mark-up, by Toronto Hydro and passed on to the Independent Electricity System Operator (IESO). For more information visit the IESO's website.

Wholesale Market Service Charge per kWh $0.0035
Capacity Based Recovery (CBR) – Applicable for Class B Customers per kWh $0.0004
Standard Supply Service – Admin. Charge (if applicable)2 per 30 days $0.25

Debt Retirement Charge

As of January 1, 2016, the Debt Retirement Charge (DRC) is no longer applied to residential and qualifying bulk metered multi-unit residential customers. Bulk metered multi-unit residential customers will be eligible for a DRC exemption of up to 1,500 kWh per month, multiplied by the number of eligible residential units on the property. Those who have previously applied for the Ontario Clean Energy Benefit and Regulated Price Plan must re-apply as the definition of eligible residential unit has changed. For more information, visit Ministry of Finance.

Debt Retirement Charge per kWh $0.0070

Additional Charges

Other Charges/Credits

Other Charges/Credits may include miscellaneous adjustments to prior billed electricity amounts, or charges for other specific services. See a list of specific service charges that may be applied to your bill statement.


Harmonized Sales Tax (HST)

Effective July 1, 2010, Harmonized Sales Tax (HST) of 13% is applied to electricity bills. The implementation of HST is mandated by the Province of Ontario.

For information on HST, please visit the Ontario Ministry of Revenue's website or call the HST hotline at 1‑800‑337‑7222.


8% Provincial Rebate (where applicable)

On January 1, 2017, your electricity costs went down 8%.

Ontario’s government is reducing electricity costs by rebating an amount equal to the provincial portion of the HST on your monthly hydro bill. That’s an 8% rebate for Ontario families, and on average will mean $130 more in your pocket each year.

This is part of Ontario’s plan to help people with the costs of everyday living by reducing electricity costs. Across Ontario, about five million residential consumers, farms and small businesses will benefit from this rebate.

Toronto Hydro has implemented these savings onto your bill on January 1, 2017. For information on 8% Provincial Rebate, please visit the Ministry of Energy's website.


Unmetered Water Heater Charges

These charges are applied to current customers who have an unmetered electric water heater billed by Toronto Hydro at a flat rate. Toronto Hydro no longer offers this flat rate billing option for new customers.

As of May 1, 2002, flat rate (unmetered) water heater energy usage is billed on an estimated average daily kWh basis. Your estimated usage is determined by the size of your water heater, the wattage of the water heater electric elements and on the number of days in the billing period.

Customers on the Regulated Price Plan will pay 9.0¢/kWh. For combined metered and unmetered water heater services on an account, an annual adjustment will occur, to ensure each account receives the maximum eligible kWh under the threshold.

If you have any questions, please contact us by filling out our online form or speak with one of our Customer Care representatives at 416-542-8000.


Footnotes

1Loss Factor Adjustment: When electricity is delivered over a power line, it’s normal for a small amount of power to be consumed, or lost, as heat. Equipment, such as wires and transformers, consumes power before it gets to your business. The adjustment factor is indicated on your bill and accounts for these losses.

2This service charge does not apply to customers who purchase their energy from a retailer.

3Per Peak kW is defined as “maximum kW during 7a.m. – 7p.m., Monday to Friday, excluding holidays.” Per Max kW is defined as “maximum kW at any time.”

4Toronto Hydro offers Time-of-Use rates to general service customers with monthly demand of less than 50 KW only.

5Starting June 1, 2013, these charges are summarized to ‘Customer Charges’ summary line on the bill.

6Starting June 1, 2013, these charges are summarized to ‘Distribution Charges’ summary line on the bill.

7Toronto Hydro offers transformer allowance for customer owned transformers.

8As of January 1, 2016, Bulk metered multi-unit residential customers will be eligible to a Debt Retirement Charge exemption of up to 1,500 kWh per month, multiplied by the number of eligible residential units of the property. Those who have previously applied for the Ontario Clean Energy Benefit and Regulated Price Plan must re-apply as the definition of eligible residential unit has changed. For more information, visit Ministry of Finance.

9Effective July 1, 2013, Ontario Regulation 405/12 requires electricity distributor to reflect (line loss) charge associated with power that is lost as heat during the delivery of electricity to your business be shown under the “Delivery” sub-heading of bills issued to low-volume consumers10. Prior to July 1, 2013, this charge was included under the “Electricity” sub-heading of consumers’ bills. Effective July 1, 2015, this Regulation also applies to low-volume consumers on retailer contracts.

For customers on Time-of-Use (TOU) rates, line loss charge is calculated as:

  • On-Peak losses kWh x 0.0376 x 13.2¢/kWh
  • Mid-Peak losses kWh x 0.0376 x 9.5¢/kWh
  • Off-Peak losses kWh x 0.0376 x 6.5¢/kWh

For customers on RPP Tiered rates, line loss charge is generally calculated as follows:

  • Tier 1 losses kWh x 0.0376 x 7.7¢/kWh
  • Tier 2 losses kWh x 0.0376 x 9.0¢/kWh

[Note: the above line loss charge assumes a 30-day bill and no. of self-contained unites=1]

10Effective July 1, 2015 for low-volume consumers on retailer contacts, Ontario Regulation 311/13 requires electricity distributors to reflect (line loss) charge associated with Global Adjustment be shown under the “Delivery” sub-heading of the bill.

If you have any questions, please contact us by filling out our online form or speak with one of our Customer Care representatives at 416.542.8000.