Please note that all CEAP funding assigned to Toronto Hydro has been depleted. As a result, we’re no longer accepting new applications. If you recently submitted an application, we’ll review it within 10 business days from the date you applied.
The Government of Ontario introduced the COVID-19 Energy Assistance Program (CEAP) to support residential customers struggling to pay their electricity bills as a result of the COVID-19 pandemic. CEAP provided an on-bill credit to eligible customers in need of financial assistance during this time.
Customers who were eligible for CEAP could receive a total on-bill credit amount equal to their account overdue balance up to a maximum of $750.