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What are eBills? |
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eBills are electronic versions of paper bills that you can view online. When you sign up for eBills from |
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Toronto Hydro-Electric System Limited, you will no longer receive a paper bill in the mail. |
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Why Should I Sign Up for eBills? |
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eBills are convenient. You can access your current and previous bills (up to two years) online, 24 hours a day, 7 days a week. You can pay your bills directly online, at your financial institution's Web site. And regardless of where you are, away on business or |
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away for the winter, as long as you have access to the Internet, you can have access to your account.
eBills are also environmentally friendly. No more paper bills - unless, of course, you wish to print one yourself. |
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Will I Continue to Receive a Paper Copy of My Bill Through the Mail? |
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Once you have signed up for eBills, you will no longer receive a paper bill in the mail. An e-mail will be sent to the address that you provided, advising you that your eBill is ready for viewing. Remember, since you no longer are receiving a bill in the mail, you must |
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arrange to pay your eBill online at your financial institution's Web site, or automatically using Toronto Hydro-Electric System Limited's convenient Pre-Authorized Payment Plan. |
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Who Can Sign Up For eBills? |
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All Toronto Hydro-Electric System Limited residential and business customers are welcome to join. If you have access to a PC and the Internet, you can take advantage of this easy-to-use service. |
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Please note: If you have several different Toronto Hydro-Electric System Limited accounts, for your security, we ask that you establish a User Name and Password for each of your accounts. |
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Are Toronto Hydro-Electric System Limited eBills the Same As a Paper Statement? |
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Yes, the information is the same. However, your eBill cannot be printed and then used to make a payment at a financial institution. The absence of OCR (Optical Character Recognition) coding prevents the bank |
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from processing your payment. Of course, your eBill can be paid online at your financial institution's Web site. |