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Understanding Your Bill

RESIDENTIAL BILL BREAKDOWN

On the left side of your bill, you'll find your Electricity Charges:

Electricity1


Regulated Price Plan Tiered Pricing:

  • 7.1¢ first 1,000 kWhs per 30 days
  • 8.3 ¢ remaining power consumed

Regulated Price Plan Time-of-Use Pricing:

  • 10.8 ¢/kWh Highest Price (On-Peak)
  • 9.2 ¢/kWh Mid Price (Mid-Peak)
  • 6.2 ¢/kWh Lowest Price (Off-Peak)

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Note:
Regulated Price Plan Tiered Pricing

If you're on Regulated Price Plan Tiered Pricing, your consumption in kilowatt hours (kWhs) is separated into two price tiers under the government's Regulated Price Plan.  Customers will be charged 7.1 cents per kWh for the first 1,000 kWhs of use per 30 days, while electricity consumed in excess of this threshold will be priced at 8.3 cents per kWh.

The price threshold (the amount of electricity consumption that is charged at the lower price) will change twice a year for residential consumers.  The price threshold will be 1,000 kWhs per 30 days during the winter season (Nov. 1 - Apr. 30) and 600 kWhs during the summer season (May 1 - Oct. 31).  This allows consumers to use more electricity at a lower price in the winter. For more information visit the Ontario Energy Board's website.

Regulated Price Plan Time-of-Use Pricing

If you're on Time-of-Use rates, your consumption in kWhs is separated into three periods.  Customers will be charged 10.8 cents per kWh in the Highest Price (On-Peak) period, 9.2 cents per kWh in the Mid Price (Mid-Peak) period and 6.2 cents per kWh in the Lowest Price (Off-Peak) period.  View more information about Time-of-Use rates.

Delivery

  • Transmission Charge1: 1.216 ¢/kWh
  • Customer Charge (Including Smart Meter Rate Rider of 68 ¢ per 30 days): $18.93 per 30 days
  • Contact Voltage Rate Rider: 16 ¢ per 30 days 
  • Late Payment Penalty Rate Rider: 24 cents per 30 days
  • Distribution Charge: 1.271 ¢/kWh which includes:
    - Distribution Charge: 1.520 ¢/kWh
    - Regulatory Asset Recovery Rate Rider: - 0.232 ¢/kWh
    - Foregone Revenue Rate Rider: -0.017 ¢/kWh
    - Global Adjustment Rate Rider4(for non-RPP customers only): 0.055 ¢/kWh

These are the costs of delivering electricity from the generator to Toronto Hydro-Electric System Limited ("Toronto Hydro"), then to your home or business. These include the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity systems. A portion of these charges are fixed and do not change from month-to-month. Some of these charges are related to CDM (Conservation and Demand Management) programs initiated by your electricity distributor to encourage customers to reduce and conserve electricity. Others are variable and increase or decrease depending on the amount of electricity that you use. Costs collected for transmission and operating the provincial grid are passed on, without mark-up, to Hydro One.

Contact Voltage Rate Rider was approved by the Ontario Energy Board on November 11, 2010 and is effective November 1, 2010. This is a temporary charge to recover the cost of emergency remediation work required in 2009 to reduce contact voltage risk to the public. The Contact Voltage Rate Rider is for a period of one and a half years and will cease on May 1, 2012.

Late Payment Penalty Rate Rider: In February 2011, the Ontario Energy Board approved an amount to be collected from all electricity customers in the province for the settlementof a court case related to how energy distributors in the province previously collected fees for late payments. This new charge reflects the amount the Ontario Energy Board has approved for collection by Toronto Hydro and is in effect until April 30, 2013.

Foregone Revenue Rate Rider: This rate rider was introduced to collect the revenues Toronto Hydro would have collected had the new rates been implemented on May 1, 2011. This rate rider is effective until April 30, 2012.

Global Adjustment Rate Rider only applies to customers who are not on the Regulated Price Plan.  These customers will also continue to see a separate line item on their bill for what is called the Provincial Benefit (or "Global Adjustment").  

Regulatory Charges

  • Wholesale Operations Charge1: 0.65 ¢/kWh
  • Standard Supply Service - Admin Charge2 (if applicable): 0.25 ¢ per 30 days

Regulatory Charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include the costs associated with funding Ministry of Energy and Infrastructure conservation and renewable energy programs. These charges are collected, without mark-up, by Toronto Hydro and passed on to the Independent Electricity System Operator.

Debt Retirement Charge

  • 0.7¢/kWh

The Debt Retirement Charge pays down the debt of the former Ontario Hydro. Toronto Hydro collects this charge, without mark-up, on behalf of the Ontario Electricity Financial Corporation.

Other Charges

Details for charges for anything other than electricity, like your rental water heater.

On the right side, you can COMPARE YOUR USAGE:
This graph displays historical usage to help you track and manage seasonal trends.

Important Messages

Here, you'll find conservation tips to help you save money and energy and other important messages.

Your electricity usage

In these boxes, you'll find further information on the data that was used to calculate your charges. Most of this information you've seen before, with the exception of one new section, labelled Self-Contained Units.

Note: You'll see a value in the Self-Contained Units box, if you're a Landlord who owns or operates a property or residential complex that has unmetered units and you've notified us by completing the Declaration Form for Multi-Unit Residential Premises.

1 Adjustment Factor - When electricity is delivered over a power line, it is normal for a small amount of power to be consumed, or lost, as heat. Equipment, such as wires and transformers, consume power before it gets to your home or business. The adjustment factor is indicated on your bill and accounts for these losses.

2 This charge does not apply to customers who purchased their energy from a retailer.

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