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Residential Rates FAQ

Toronto Hydro received authorization from the Ontario Energy Board to change its Distribution rates effective May 1, 2011. Changes will appear on your bill effective August 1, 2011.
The authorized changes in Customer Charges and Distribution Charges are reflected in the Delivery portion of the bill. Our Regulator has approved the following changes 1) Changes to the Customer Charges and Distribution Charges reflect adjustments in the cost of distribution electricity to customers, including modernization of the distribution system and clearance of deferral account balances. 2) A change in the Transmission Charges from Hydro One. 3) The introduction of a new Late Payment Penalty Rate Rider and a Foregone Revenue Rate Rider. 

 

Also effective November 1, 2011 the Ontario Energy Board has changed 'Electricity' prices for customers paying under the Regulated Price Plan for Tiered Pricing and Time-of-Use rates. Click here for more information.

Why is there a change in the Delivery rate?

Our regulator, the Ontario Energy Board, has approved the following changes to the "Delivery" rate sections on your bill.

  1. Changes in the Customer Charge and Distribution Charge reflect adjustments in the cost of distributing electricity to customers, including modernization of the distribution system and clearance of deferral account balances. 
  2. The Contact Voltage rate rider is effective November 1, 2010 as per approval from the Ontario Energy Board on November 11, 2010. It is a temporary charge to recover the cost of emergency remediation work required in 2009 to reduce contact voltage risk to the public. The Rate Rider is for a period of one and a half years and will cease on May 1, 2012.
  3. An increase in the Transmission Charge by Hydro One.
  4. The introduction of a new Late Payment Penalty Rate Rider. In February 2011, the Ontario Energy Board approved an amount to be collected from all electricity customers in the province for the settlement of a court case related to how energy distributors in the province previously collected fees for late payments. This new charge reflects the amount the Ontario Energy Board has approved for collection by Toronto Hydro and is effective until April 30, 2013.
  5. The introduction of a Foregone Revenue Rate Rider. This rate rider was introduced to collect the revenues Toronto Hydro would have collected had the new rates been implemented on May 1, 2011. This rate rider is effective until April 30, 2012.

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Why has the Ontario Energy Board changed Electricity prices?

The Ontario Energy Board has announced its new electricity commodity prices for consumers that are on the Regulated Price Plan (RPP):Tiered and Time-of-Use rates.

Starting on November 1, 2011, RPP Tiered Pricing consumers will see an increase in price from 6.8 cents to 7.1 cents per kilowatt hour (kWh), and from 7.9 cents to 8.3 cents per kWh for consumption above the threshold. The price threshold changes twice a year for residential customers. The price threshold will be 1,000 kWhs per 30 days during the winter season (November 1 to April 30) and at 600 kWhs per 30 days during the summer season (May 1 to October 31).

Also starting November 1, 2011, customers on RPP Time-of-Use rates will see a change in price.  Highest price (On-Peak) period will increase from 10.7 cents to 10.8 cents per kWh, Mid Price (Mid-Peak) period will increase from 8.9 cents to 9.2 cents per kWh, and Lowest Price (Off-Peak) period will increase from 5.9 cents to 6.2 cents per kWh.  View more information about Time-of-Use rates.

The change in both the Tiered and Time-of-Use pricing is primarily due to the forecasted change in the cost of generating electricity. For more information, visit the Ontario Energy Board's website.

This electricity price change takes effect November 1, 2011 and Toronto Hydro will prorate your bill so that consumption before November 1 is charged at the previous rates and consumption on or after November 1 is billed according to the new rates.

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How will these changes affect my bill?

For a Residential Customer on Tiered Prices

For an average residential customer who is on Tiered prices and consumes 800 kWhs per month, the effect of the new rates on the bill will resulted in a decrease on the total bill of approximately
 -0.04 cents or 0.0 per cent (HST and OCEB not included).

For a Residential Customer on Time-of-Use Prices

For an average residential customer who is on Time-of-Use prices and consumes 800 kWhs per month, the effect of the new rates on the bill will resulted in a decrease on the total bill of approximately $2.16 cents or 1.9 per cent (HST and OCEB not included).

Please note that these sample calculations are done under the assumption that a customer uses 800 kWhs per month and has the following pattern of energy usage: 50 per cent of monthly energy consumption during Off-Peak periods; 30 per cent of consumption during Mid-Peak periods; and 20 per cent consumption during On-Peak periods.  The bill amount of a Time-of-Use customer using the same amount of energy every month may vary depending on energy usage patterns. Please refer to bill impact tables for more detailed information.

Conservation is the key to managing your electricity costs. Click here for energy saving tips.

View rate impact tables

Residential RPP Tiered pricing: Average Monthly Bill impacts BASED ON 
Nov. 1, 2011  RATE CHANGE

Monthly Consumption - kWH Total Bill before
Nov. 1, 2011*
Total Bill After Nov. 1, 2011 AVERAGE Change in MONTHLY Bill ($) AVERAGE Change in MONTHLY Bill (%)
100 kWh $30.54 $30.85 $0.31 1.0%
250 kWh $46.99 $47.77 $0.78 1.7%
400 kWh $63.43 $64.68 $1.25 2.0%
600 kWh $85.61 $87.22 $1.62 1.9%
800 kWh $109.81 $109.77 -$0.04 0.0%
1,000 kWh $134.02 $132.77 -$1.25 -0.9%
1,500 kWh $194.54 $195.37 $0.83 0.4%
2,000 kWh $255.06 $257.96 $2.90 1.1%
2,500 kWh $315.59 $320.56 $4.98 1.6%

 * HST and OCEB is not included.
The electricity portion of the bill after May 1, 2011 is based on a threshold of 600 kWhs from May to October (summer season). The electricity portion of the bill after November 1, 2011 is based on a threshold of 1,000 kWhs from November to April (winter season). 

  

Residential RPP TOU Pricing Average Monthly Bill impacts BASED ON 
Nov. 1, 2011 RATE CHANGE
Monthly Consumption - kwh Total Bill before 
Nov. 1, 2011
total bill after
Nov. 1, 2011
AVERAGE change in MONTHLY bill ($) AVERAGE change in MONTHLY bill (%)
100 kWh $31.53 $31.81 $0.27 0.9%
250 kWh $49.48 $50.15 $0.67 1.4%
400 kWh $67.42 $68.49 $1.08 1.6%
600 kWh

$91.33

$92.95 $1.62 1.8%
800 kWh $115.25 $117.41 $2.16 1.9%
1,000 kWh $139.17 $141.87 $2.70 1.9%
1,500 kWh $198.96 $203.01 $4.05 2.0%
2,000 kWh $258.76 $264.15 $5.40 2.1%
2,500 kWh $318.55 $325.30 $6.74 2.1%

* HST and OCEB is not included.
These sample calculations are done under the assumption that a customer has the following pattern of energy usage: 50 per cent of monthly energy during Off-Peak periods; 30 per cent during Mid-Peak periods and 20 per cent during On-Peak periods.  

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When will the new rates take effect?

These rates are effective November 1, 2011.  

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Where can I get more information?

Watch for a bill insert from the Ontario Energy Board explaining changes to prices. You can also visit the Ontario Energy Board's website at www.oeb.gov.on.ca.

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