Rate change information - woman at home looking at computer

Residential Rate Change

What are the changes?

Effective November 1, 2018 Time-of-Use (TOU) periods switch back to the winter time blocks. Winter electricity rates remain the same for customers paying under the Regulated Price Plan (RPP) for Time-of-Use rates and Tiered Pricing in effect until April 30, 2019. For more information, please click here.

As part of Ontario government’s Fair Hydro Act, 2017, the OEB has set new lower Regulated Price Plan (RPP) electricity prices that build on the reduction in RPP prices. For customers who have signed a contract with an energy retailer, the OEB has set a credit which will be incorporated into the Global Adjustment (GA) charge to reduce the amount of GA you would otherwise have paid. This credit is designed to provide the same level of benefit as customers under the lower RPP prices.

For more information about these changes, please visit www.oeb.ca/newsroom/2017/fair-hydro-act-2017.

Why are Rates Changing?

Rate Change Impact