Rate change information - woman at home looking at computer

Residential Rate Change

What are the changes?

On May 31, 2017, the Ontario government passed the Fair Hydro Act, 2017, which is intended to lower electricity bills by an average of 25% for all residential consumers, small businesses and farms. Part of this Act includes the following changes, effective July 1, 2017:

  • Lower Electricity Rates. Electricity rates for customers paying Time-of-Use (TOU) rates or Tiered Pricing through the Regulated Price Plan (RPP) have been reduced.
  • Lower Regulatory Charges. The Rural or Remote Electricity Rate Protection Charge (RRRP), which appears as part of the Wholesale Market Service Charges and off-sets the cost of serving customers in rural or remote areas, has been reduced.

If you have signed a contract with an energy retailer to supply your electricity, you will see a lower Global Adjustment (GA) amount under the Electricity section of your bill.

When do the changes take effect?

Changes to Electricity and Regulatory charges are effective July 1, 2017.

Why are Rates Changing?

Traditionally, the Ontario Energy Board (OEB) reviews electricity prices for households and businesses twice each year, on May 1 and November 1. Every six months, the OEB forecasts how much it will cost to supply electricity over the next 12 months. It then adjusts the price to match its forecast of costs and demand. It also corrects any difference between previous forecasts and actual costs.

As part of Ontario government's Fair Hydro Act, 2017, the OEB has set new lower Regulated Price Plan (RPP) electricity prices that build on the reduction in RPP prices that came into effect on May 1, 2017. For customers who have signed a contract with an energy retailer, the OEB has set a credit which will be incorporated into the Global Adjustment (GA) charge to reduce the amount of GA you would otherwise have paid. This credit is designed to provide the same level of benefit as customers under the lower RPP prices.

For more information about these changes, please visit www.oeb.ca/newsroom/2017/fair-hydro-act-2017.

Rate Change Impact

How will the changes impact my bill?

As of July 1, 2017, for an average residential customer who is on Time-of-Use (TOU) prices and consumes 750 kWh per month, the effect of the new rates will result in an average decrease on the total bill of approximately -$13.35 per month or -10.4% per month (HST and 8% Provincial Rebate are not included).

The bill amount of a TOU customer using the same amount of energy every month may vary significantly depending on energy usage patterns. Please refer to Residential rate impact tables for more detailed information.

Conservation can help you manage your electricity costs. See energy saving tips for more information.

RPP TOU Pricing: Average Monthly Bill Impacts Based on July 1, 2017 Change in Electricity and Regulatory Charges
Monthly Consumption Total Bill
Before July 1, 2017*
Total Bill
After July 1, 2017*
Average Change
in Monthly Bill ($)
Average Change
in Monthly Bill (%)
400 kWh $81.98 $74.86 -$7.12 -8.7%
750 kWh $128.52 $115.16 -$13.35 -10.4%
1,500 kWh $228.25 $201.54 -$26.71 -11.7%
2,000 kWh $294.73 $259.12 -$35.61 -12.1%

*HST and 8% Provincial Rebate are not included.

Important notes:

  1. Sample calculations reflect the impact of the July 1, 2017 change in Electricity and Regulatory charges
  2. May 1, 2017 electricity prices under RPP Time-of-Use rates of 15.7¢/kWh Highest Price (on-peak); 11.3¢/kWh Mid Price (mid-peak) and 7.7¢/kWh Lowest Price (off-peak) are used for 'Total bill Before July 1, 2017' sample bill calculations. July 1, 2017 electricity prices under RPP Time-of-Use rates of 13.2¢/kWh Highest Price (on-peak); 9.5¢/kWh Mid Price (mid-peak) and 6.5¢/kWh Lowest Price (off-peak) are used for 'Total bill After July 1, 2017' sample bill calculations.
  3. Calculations are based on the assumption that a customer has the following pattern of energy usage: 65 per cent of monthly energy during off-peak periods; 17 per cent during mid-peak periods and 18 per cent during on-peak periods

How will the changes impact my bill?

As of July 1, 2017, for an average residential customer who is signed with an energy retailer and consumes 750 kWh per month, the effect of the new rates will result in an average decrease on the total bill of approximately -$27 per month or -18.3% per month (HST and 8% Provincial Rebate are not included).

Signed with an energy Retailer: Average Monthly Bill Impacts Based on July 1, 2017 Change in Electricity and Regulatory Charges
Monthly Consumption Total Bill
Before July 1, 2017*
Total Bill
After July 1, 2017*
Average Change
in Monthly Bill ($)
Average Change
in Monthly Bill (%)
400 kWh $91.93 $77.52 -$14.40 -15.7%
750 kWh $147.39 $120.38 -$27.00 -18.3%
1,500 kWh $266.23 $212.23 -$54.01 -20.3%
2,000 kWh $345.47 $273.46 -$72.01 -20.8%

*HST and 8% Provincial Rebate are not included.

Important notes:

  1. Sample calculations reflect the impact of the July 1, 2017 change in Electricity and Regulatory charges.
  2. Estimated retailer rates was used for sample Residential bill impacts enrolled with a retailer. As a result, bill impacts may vary from the rate agreed with your retailer.

How will the changes impact my bill?

As of July 1, 2017, for an average Competitive Sector Multi-unit Residential customer who is on Time-of-Use (TOU) prices and consumes 334 kWh per month, the effect of the new rates will result in an average decrease on the total bill of approximately -$5.95 per month or -8.4% per month (HST and 8% Provincial Rebate are not included).

The bill amount of a Time-of-Use customer using the same amount of energy every month may vary significantly depending on energy usage patterns. Please refer to Residential rate impact tables for more detailed information.

Conservation can help you manage your electricity costs. See energy saving tips for more information.

RPP TOU Pricing: Average Monthly Bill Impacts Based on July 1, 2017 Change in Electricity and Regulatory Charges
Monthly Consumption Total Bill
Before July 1, 2017*
Total Bill
After July 1, 2017*
Average Change
in Monthly Bill ($)
Average Change
in Monthly Bill (%)
200 kWh $51.89 $48.33 -$3.56 -6.9%
334 kWh $70.77 $64.82 -$5.95 -8.4%
600 kWh $108.26 $97.58 -$10.68 -9.9%
800 kWh $136.44 $122.20 -$14.24 -10.4%

*HST and 8% Provincial Rebate are not included.

Important notes:

  1. Sample calculations reflect the impact of the July 1, 2017 change in Electricity and Regulatory charges.
  2. May 1, 2017 electricity prices under RPP Time-of-Use rates of 15.7¢/kWh Highest Price (on-peak); 11.3¢/kWh Mid Price (mid-peak) and 7.7¢/kWh Lowest Price (off-peak) are used for 'Total bill Before July 1, 2017' sample bill calculations. July 1, 2017 electricity prices under RPP Time-of-Use rates of 13.2¢/kWh Highest Price (on-peak); 9.5¢/kWh Mid Price (mid-peak) and 6.5¢/kWh Lowest Price (off-peak) are used for 'Total bill After July 1, 2017' sample bill calculations.
  3. Calculations are based on the assumption that a customer has the following pattern of energy usage: 65 per cent of monthly energy during off-peak periods; 17 per cent during mid-peak periods and 18 per cent during on-peak periods.