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 General Customer Care Inquiries

  • Phone: 416-542-8000 (8:00 a.m. - 4:30 p.m., Monday - Friday)
  • Fax: 416-542-3452 or 416-542-3429
  • Email

Emergencies

  • 416-542-8000 (24 hours)
  • Always report electrical emergencies (such as wires down, fire, sagging wire, etc.) immediately.

Reporting

  • Report an Outage: 416-542-8000 or Online
  • Report a Streetlight Out: 416-542-3195 or Online
  • Report Graffiti: Online