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Customer Announcements


December 30, 2013

Important Information Regarding Contacting Toronto Hydro

Toronto Hydro has become aware that certain parties have been advertising through various social media channels and websites that they will communicate outage information to Toronto Hydro on behalf of our customers, provided that customers provide them with personal information such as names, addresses and telephone numbers. Please be advised that Toronto Hydro is not in any way affiliated or in contact with these parties nor does Toronto Hydro advise that any customers provide personal information to any website or social media site who claim to be in contact with Toronto Hydro. Please report power outages by calling 416-542-8000, or by using the Report an Outage feature on torontohydro.com.