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MOVING? Check this off your list. Process your move quickly and easily online.
Moving truck
Complete your move in just minutes
No paperwork or phones
No paperwork,
no phone calls
24 hours a day

Set up or close an account, submit a change of address or access our tools for landlords.

Please select an option below to begin your move

New Customers. Set up a new account.
Existing Customers. Submit a change of address or close your account.
Lawyers & Notaries. Set up, modify or cancel an account on your client's behalf.
Landlords and Property Managers. Submit your billing preferences for service between tenants.
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New tenants — set up an account online.

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Before you call

For your security, we can only assist those listed on an account. To add a secondary account holder, please call Customer Care at 416-542-8000, Monday to Friday from 8 a.m. to 4:30 p.m. Read our Privacy Policy.

House coming out of moving box

Resources for new Toronto Hydro customers

New home?

Check out our new Homeowners Kit with helpful information about our many programs and services. These resources are also available through your REALTOR®.