Program Updates
Keeping you informed of important changes

Who to contact for questions

Please feel free to submit all CDM related inquiries to CDM@torontohydro.com. For specific market segment related inquiries, please visit our Contact Us page.

Combined Heat and Power

Combined Heat and Power - Information Session

March 9, 2017

Download the presentations from the Combined Heat and Power event below.

These presentations will expire on Thursday, March 23, 2017. Please do not hesitate to contact us at 416-542-3388 or by email at CDM@torontohydro.com

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Retrofit Program

Existing Sensors not Eligible for Demand Savings

October 12, 2017

If a complex control system is used in conjunction with occupancy sensors, dimmers and/or daylight sensors, only energy savings (kWh) can be claimed. The energy savings resulting from the sensors must be separated and will receive an incentive of $0.05/kWh. The remainder of the energy savings resulting from the control system will be eligible for the $0.10/kWh incentive.

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Burnt Out Lamps

October 12, 2017

If more than 10% of the lamps in a project scope are burnt out at the time of the project, those lamps cannot be included in the Retrofit application. They must be removed from the project scope as they are not using electricity, and replacing them does not contribute to savings.

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Applicant Representatives at Site Vists

October 12, 2017

Toronto Hydro encourages Applicant Representatives to attend site visits to assist with confirming Base Case measure types and quantities. Discrepancies can be discussed on site in an effort to prevent follow-up site visits and accommodate a quick approval.

In addition, completing a detailed walk-through and creating a detailed lighting breakdown is mandatory in most cases, and should be submitted with an application to help reduce discrepancies between project worksheets and findings within the site audit reports.

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Incentive Cap

April 18, 2017

Incentives will always be the lesser of the calculated incentive amount and the capped incentive amount. Each track has its own way of calculating the incentive amount and the capped incentive amount.

Prescriptive
Calculated Incentive: A prescribed incentive amount per installed measure.
Capped Incentive: 100% of total eligible costs which is limited to strictly material.

Exterior Prescriptive Lighting
Calculated Incentive: A prescribed incentive amount per installed measure.
Capped Incentive: 50% of total eligible costs which is limited to material, labour and disposal fees.

Custom
Calculated Incentive: A set incentive rate per kWh or kW saved. Lighting is $400/kW or $0.05/kWh saved. Non-Lighting is $800/kW or $0.10/kWh saved.
Capped Incentive: 50% of total eligible costs which is limited to material, labour, disposal, energy audits not funded by the IESO, design/engineering, 3rd party project management, shipping, inspections and M&V fees.

Below are a few examples to demonstrate whether the calculated incentive or the capped incentive will be used as the actual incentive paid to the Customer. The bolded incentive is the correct amount to be used.

Example 1
Calculated Incentive: $10,000.
Project Costs: Material - $9000, Labour - $2000, Disposal - $1000 and M&V fees - $4000

Prescriptive
Calculated incentive: $10,000
Capped Incentive: $9,000

Exterior Prescriptive Lighting
Calculated incentive: $10,000
Capped Incentive: $6,000

Custom
Calculated incentive: $10,000
Capped Incentive: $8,000


Example 2
Calculated Incentive: $10,000.
Project Costs: Material - $15000, Labour - $4000, Disposal - $2000 and M&V fees - $5000

Prescriptive
Calculated incentive: $10,000
Capped Incentive: $15,000

Exterior Prescriptive Lighting
Calculated incentive: $10,000
Capped Incentive: $10,500

Custom
Calculated incentive: $10,000
Capped Incentive: $13,000

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Lighting Design Lab transitioning from listing LED

April 12, 2017

As of May 1, 2017, Lighting Design Lab (LDL) will no longer test LED products and will begin to remove products from their LDL Qualified Products List. LEDs are expected to be completely removed from the list by July 31, 2018. Toronto Hydro will continue to accept products on the LDL Qualified Products List until December 31, 2017. After this date, LDL qualified products will no longer be eligible for Retrofit Program incentives.

For LED products that are not on the ENERGY STAR® or DLC qualified product listings, you can also pursue National Voluntary Laboratory Accreditation Program (NVLAP) Lab certification.

To confirm LED product eligibility, please see the LED Lighting Application Process document on our Relevant Documents page.

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Applicant Representative Initiative

April 7, 2017

Toronto Hydro is excited to announce the launch of the new Applicant Representative Initiative (ARI) to showcase those who truly shine. Some key features include:


  1. Built-in customer satisfaction ratings
  2. Web badges to demonstrate service quality and range of expertise
  3. Access to worksheets and marketing materials
  4. Greater lead generation through an exclusive online AR database

To find out how you can qualify, please visit Toronto Hydro ARI.

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Changes to Energy Star and DLC Certification Standards

April 1, 2017

New Energy Star requirements are in effect as of January 1st, 2017 and new DLC requirements are in effect as of April 1, 2017 for lamps and fixtures. Previously certified lamps and fixtures that do not meet the new standards have been removed from the current qualified product listing.

To cope with this new change, Toronto Hydro is offering a “grace period” for Retrofit applications submitted before May 30th, 2017. All applications submitted before this deadline that use products that are Energy Star certified prior to the change on January 1st and DLC certified prior to April 1st will be incented through the Save on Energy program. After May 30th, we will no longer be incentivising products that don’t meet the new standards.

Please visit the Energy Star and DLC website to verify eligibility.

As a reminder, LED lamps must be DLC or Energy Star listed. To expedite the review process, please submit screenshots from DLC or Energy Star website or provide the unique product code.

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Retrofit Program Updates

April 7, 2017

Energy-efficient technologies are evolving rapidly, and ways to streamline the Retrofit Program are continuously being identified. To keep pace with the latest innovations and standards, the Retrofit Program is changing.

What does this mean for me?
Projects submitted prior to May 1, 2017 will not be impacted. On May 1, Retrofit Program changes will go live, including an update of Non-Lighting and Agribusiness Prescriptive Measures. Do you have a project in the works? Be aware of how all of the changes may affect you.

Highlights of upcoming changes:

  • Prescriptive incentives for Agribusiness, Refrigeration, Notched V Belt and Motors are changing, or being removed
  • New Prescriptive incentives will be available for Agribusiness
  • Some program requirements will be simplified – Advanced and Final Evaluation Incentive Reports no longer required
  • Clarification of Financed Project Eligibility

LAST CHANCE for these non-lighting Prescriptive incentives:

  • Multi-residential in-suite clothes washers, dishwashers, ceiling fans
  • Glass-door freezers less than 15 cubic feet
  • ECMs for evaporator fans
  • High-efficiency refrigeration compressors
  • Various agribusiness alternative energy measures

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Lighting Design Lab (LDL) Qualified Product List

April 7, 2017

As of May 1, 2017, LDL will no longer accept LED product submissions for testing. LDL will begin to remove products from their LDL Qualified Products List and intend to remove the complete list by July 31, 2018. With this in effect, Toronto Hydro will honour products that exist on the LDL Qualified Products List until December 31, 2017. After this date, LDL qualified products will no longer be incented through the Retrofit program. Applicants have the option to obtain NVLAP Lab certification for those LED products that do not have an Energy Star or DLC category. p>

We have revised the LED Lighting Application Process document and uploaded it to our Relevant Documents page. Please reference to this document in order to determine LED lighting eligibility.

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De-lamping

November 30, 2016

To ensure savings captured from retrofit projects are in place for 48 months (4 years), Toronto Hydro will only accept projects that complete the following:

  • For Custom applications, some measures must be implemented to help ensure additional lamps cannot be added in the future. For example, extra sockets must be de-energized or capped. If a viable solution is not presented within the application, then the savings must be calculated based on a one-to-one replacement (i.e. a four-lamp fixture de-lamped to two lamps will get credit for the savings from two lamps only).


  • For Prescriptive applications, de-lamping can be performed if no preventive measures are taken. The retrofit case ballasts must be compatible with the new worksheet requirements and must be a one-to-one replacement (i.e. a four-lamp fixture de-lamped to two lamps will get credit for the savings from two lamps only).

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Updated In-Suite Lighting Worksheets

November 21, 2016

As a reminder, in-suite lighting should be submitted using the pre-populated Engineered worksheets. The following in-suite lighting Engineered worksheets have also been updated to reflect the new demand savings (kW) calculations:

  • Apartments
  • Social housing/Senior residences
  • Student Residences
  • Hotels

We are currently working on having the worksheets made available online. In the mean-time, please contact Toronto Hydro for the worksheets.

Please do not hesitate to contact us at 416-542-3388 or by email at CDM@torontohydro.com

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Updated Retrofit Custom and Engineered Worksheets

November 21, 2016

New Custom and Engineered worksheets for the Retrofit program have been released and can be found in the Relevant Documents section on the Save on Energy website.

Retrofit applications using the Custom track that were submitted on and after November 1, 2016 must be submitted with the latest updated worksheets. Below is a summary of the updates made to each worksheet:

Custom Worksheet (V6.2):

Reformatted and updated the language in the “Custom Lighting Project” tab to align with the language used in the “Commercial Combined Lighting” tab within the Engineered worksheet.


Engineered Worksheets(V6.0):

There are three major updates:

    1. Updated to align the demand savings (kW) calculation with the new Retrofit Project M&V procedures. If the fixtures do not operate consistently from 1-7:00 p.m., then the average demand reduction must be manually calculated. We recommend that you use the engineered worksheet for your demand calculation. However, should you decide to submit your own calculation, the average demand must be calculated properly and submitted along with the Custom worksheet.

    2. A new column to capture DLC/Energy Star code was also added to the Commercial Combined Lighting Engineered worksheet. Going forward, please enter the model numbers that match the specification sheet along with the unique DLC/Energy Star code, which can be obtained through the DLC/ES website. This will help expedite the review of projects.
    3. Certain fields within the Outputs tab of the Engineered worksheet have been highlighted in neon green. Please refer to these highlighted fields to properly transfer the base case values, energy-efficient values and savings from the Engineered worksheet to the online Custom application. Please note that the fields highlighted are for both average summer peak demand (kW) and annual electricity consumption (kWh).

The following Engineered worksheets were updated and can be found in the Relevant Documents section on the Save on Energy website:

  • Commercial Combined Lighting V6.0
  • VSD Compressed Air V6.0
  • VSD on Fan V6.0
  • VSD on Pump V6.0
  • Unitary AC V6.0
  • Lighting Controls V6.0
  • Compressed Air V6.0

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"Basic" M&V Report

October 26, 2016

For your convenience, we have uploaded a pre-populated M&V Report for Large Custom Lighting retrofit projects with proposed incentives between $10,000 and $40,000 to our Relevant Documents Page.

If the content of this pre-populated M&V Report does not fully represent the details required in order to process project pre-approval, please revise or supplement the information as appropriate before submitting.

Please be reminded an M&V Report must be submitted along with corresponding worksheets in your post-project application.

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Linear LED replacement lamps

August 8, 2016

Linear LED lamp replacement for existing T8/T5 electronic ballasted fixtures can be a great way to reduce your energy and maintenance costs. To ensure your project is successful, it is important to exercise due diligence. This is particularly important as Linear LED lamps are relatively new, and the data for all lamp/ballast combinations is limited.

Important items to consider:


  • The age of your existing ballasts: To maximize the lifespan of the system and accommodate future control options, it may be a good idea to re-ballast at the same time you complete the LED lamp upgrade. Ask your contractor or supplier to provide an analysis of both options

  • Electronic instant start: Check to see that your existing ballast is electronic instant start. Most LED lamps are unlikely to operate correctly with rapid start, magnetic, dimmable or programmable ballasts

  • Compatibility: Even if you have instant start ballasts, not all LED lamps are compatible with all ballasts. Have your contractor check with the manufacturer to determine the lamp and ballast compatibility, and the combination’s tested energy performance

  • Contingency: As most sites will have a variety of ballasts installed, you should carry project contingency to accommodate re-ballasting when non-compatible ballasts are identified during the installation phase

  • Sample area: Consider doing a sample area first and have your contractor or supplier verify the performance from both an energy saving and light output perspective (i.e. light levels, uniformity and distribution)

  • Emergency backup system: Confirm the proposed LED replacement lamps are compatible with your emergency backup system

  • Warranty: Confirm applicable warranty with the LED lamp manufacturer(s) and the ballast manufacturer (if applicable) based on the lamp and ballast combination

  • Designations: All technologies must meet applicable Code, standard and regulatory requirement, including, but not limited to CSA/cUL. It is the Applicant’s responsibility to ensure that the technology is suitable to its intended application and to confirm that light levels of the energy-efficient design meet the minimum regulatory requirement and the suggested levels for the proposed use of the space. All products must be legal for sale in Canada

  • Disposal or Decommissioning: Take all necessary steps to have equipment that was removed or replaced as part of any project disposed of or decommissioned in accordance with appropriate disposal or decommissioning processes, applicable laws, and in accordance with commercially reasonable environmental practices and shall evidence such activities by appropriate disposal certificates or similar documentation

Retrofit Program Updates

July 14, 2016

As of June 20th, the new Save on Energy Retrofit Program rules are in effect. Notwithstanding anything to the contrary, Toronto Hydro reserves the right to use its discretion to determine whether to accept or reject program applications. To help expedite your pre-project approval, please be mindful of the following expectations:

Prescriptive Track:

  • To the greatest extent possible, ensure base case measures comply with the base case measure assumptions within the Prescriptive interior and exterior lighting worksheets
  • If you cannot meet the base case measure assumptions, then reference the 2016 IESO Measure Assumptions List (MAL) to ensure you comply with the base case input wattage assumption
  • If the project savings are less than the IESO MAL savings for prescriptive lighting, then the project must proceed under the Custom track
  • We will continue to pro-rate Occupancy Sensors, based on the following requirements:

  •        -Switch plate mounted: Must control 200W per sensor
           -Ceiling mounted: Must control 300W per sensor

We have uploaded a draft of the 2016 MAL to our Relevant Documents page. An updated clean version of the MAL will be released by the IESO in the coming months. We will post this on our Updates page.

Custom Track:

  • Site visits will be completed for all Large Custom lighting applications with an incentive that is equal to or greater than $10,000
  • M&V plans and reports are required for all Large Custom lighting applications with an incentive that is equal to or greater than $10,000

  • We have uploaded a pre-populated M&V Plan for Large Custom Lighting retrofit projects with proposed incentives between $10,000 and $40,000 to our Relevant Documents page. If the contents of this pre-populated M&V Plan do not fully represent the details required to process project pre-approval, please revise or supplement the information as appropriate before submitting.

  • When submitting a Custom lighting project, please ensure you include the following (for reference, please find check list attached):

    1. An Excel format calculation spreadsheet (i.e. customized lighting audit), containing the following information:
      • Location of fixture (room by room breakdown)
      • Annual operating hours
      • Hours of operation (Note: demand savings now occur on business days from 1 p.m. – 7 p.m., June 1 through August 31)
      • Base case fixture description (fixture/lamp type, nominal lamp wattage & input wattage)
      • Retrofit case fixture description (fixture/lamp type, nominal lamp wattage & input wattage)
      • Manufacturer of retrofit fixture/lamp
      • Exact model number of retrofit fixture/lamp (should match with spec sheet)
      • Quantity of each fixture (for base and retrofit case)

      Alternatively, although there is no longer an Engineered track, the Engineered worksheets from the Save on Energy website may continue to be used as supporting calculation. We highly recommend the use of the Engineered worksheets to expedite with our review. Please note that only the “System Schedule” and “System Design Assumptions” tabs within the Engineered worksheet require your input.

    2. If you do not complete an Engineered worksheet then you must submit a completed Save on Energy Custom worksheet. We do not require a Custom worksheet and an Engineered worksheet. Either worksheet will suffice.
    3. Reference sheets and/or tables for input assumptions such as ballast factors.
    4. Manufacturer specification/cut sheets.
    5. An itemized quote for material, labour and other eligible project costs that lines up with the scope of work and supports the online project cost.
    6. Any additional documentation that may assist with project review.

    Note: LED lamps must be DLC or ENERGY STAR® listed. To expedite the review process, please submit screenshots from DLC/ENERGY STAR website or provide the unique product code. Attached is a process map to help determine what track to use for LEDs and when DLC/ES is required.


    Relevant Documents:

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Retrofit Program Enhancement – Applicant Representative Training Session

June 22, 2016

Download the Retrofit Program Update presentation here


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Retrofit Program Enhancement – Webinar Presentation

June 17, 2016

Download the June 2016 Retrofit Program Update webinar presentation here.


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Retrofit Program In-Person Training Workshop

June 14, 2016

We'll be hosting an in-person training session to assist customers with the new changes to the Retrofit program.

Date: Tuesday, June 21, 2016

Time: 9 a.m. – 12 p.m.

Location: The International Centre, 6900 Airport Road, Mississauga, Ontario, L4V 1E8

Click here to sign up to the event

If you have any enquiries in the meantime, please contact your CDM Key Account Consultant or call 416-542-3388.


Retrofit Program Enhancements

June 7, 2016

We’re excited to share that as of June 20, 2016*, the Save on Energy Retrofit program will undergo the following enhancements:

1.Prescriptive Interior Lighting Worksheet*

  • Removal of obsolete measures and introduction of new measures
  • Revision of existing incentives reflecting maturation of LED pricing in marketplace

2.Prescriptive Exterior Lighting Worksheet*

  • Revision of existing incentives reflecting maturation of LED pricing in marketplace

3.Expanded Custom Track

  • Moving forward, only two tracks will exist: Prescriptive and Custom (e.g. Engineered Track has been merged into Customer Track)
  • Custom incentive levels will remain unchanged
           - Lighting @ $400/kW or $0.05/kWh
           - Non-Lighting @ $800/kW or $0.10/kWh
  • Legacy Engineering worksheets remain available as optional tools to support custom calculations; otherwise, participants are welcome to submit their own worksheets
  • All projects submitted in new Custom track will be subject to streamlined M&V procedures

4.Updated M&V Guidelines V2.0

  • M&V procedures have been updated
  • M&V plan templates have been provided
  • Thresholds are realigned with expanded custom track
  • Definition of demand savings has changed

*Please note: Applications submitted by June 19 will still be eligible for the existing Prescriptive lighting incentives.

CDM Hotline

May 24, 2016

To better serve you, Toronto Hydro’s CDM team has recently updated the hotline system.

For any CDM related inquiries, you can reach us by dialing (416) 542-3388.

You’ll be prompted with the following options:

  • For Commercial Sector Support – Please press 1
  • For Industrial Sector Support – Please press 2
  • For Municipal, Academic, Social and Healthcare Sector Support – Please press 3
  • For Condo & Apartment Sector Support – Please press 4
  • For All Other Inquiries – Please press 5
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Energy Star® & DesignLights Consortium (DLC) Rating

April 27, 2016

When completing any LED lighting applications that require Energy Star®or DLC rating, please provide the product specification/cut sheet along with the following to help expedite approval:

For DLC rating:

  • A screen shot of the product on the DLC website showing the model number; and/or
  • The unique DLC Product Code on a memo/spreadsheet attachment or entered on the prescriptive/engineered worksheet
Link to DLC

For Energy Star®:

  • A screen shot of the product on the Energy Star website showing the model number
    • Link to Energy Star

      Reminder for Post-Project Submission: Evidence of Disposal

      March 22, 2016

      Once your retrofit project has been completed, you're required to submit evidence of disposal as part of your post-project application.

      Please note the following eligible evidence of disposal:

      • Recycling receipt
      • Recycling/disposal invoice
      • Disposal letter from Applicant
      • IESO attestation form signed by the Applicant

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      Prescriptive Exterior Lighting Applications

      January 27, 2015

      The saveONenergyOM website has recently been updated by the IESO to accommodate prescriptive exterior lighting applications. You can now input 100% of the total eligible costs for the project (equipment, labour and disposal/decommissioning) into the online Retrofit application.

      The calculation of the incentive with respect to the cap of 50% of project costs, will be done automatically.

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      Eligible Linear LED Technologies

      February 1, 2016

      Toronto Hydro is accepting the following Linear LED lamps as eligible measures under the saveONenergyOM RETROFIT Program:

      • UL Type A - Linear LED lamps with integrated/internal drivers, which are compatible and operate with existing fluorescent ballasts
      • UL Type C - Linear LED lamps with remote/external drivers

      We will not accept the following:

      • UL Type B - Linear LED lamps with integrated/internal drivers, which operate using direct line voltage by removing or bypassing the existing fluorescent ballast
      • Hybrid linear LED lamps that have the capability to perform as either a Type A lamp or a Type B lamp

      Additionally, we will require proof of ESA Inspection for LED projects (where changes to the existing wiring including repair and replacement of electrical equipment has taken place) prior to the incentive payment being issued. All LED products must be certified for use in Canada.

      The new LED requirements will be effective February 1, 2016. Any Retrofit application containing UL Type B lamps that is submitted after this date, will not be eligible for an incentive.

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      May 31st deadline

      November 5, 2015

      Projects completed in 2014 should have submitted their post project application prior to May 31st 2015. If you failed to submit by the deadline, your incentive may be at risk.

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      In-suite lighting engineered worksheets

      November 5, 2015

      To compensate for uncertainty around the in-suite lighting usage and to simplify the application process, we have generated worksheets templates that have pre-determined operating schedules.

      There are worksheets available for the following multi-residential building types:

      • Apartments
      • Hotels
      • Senior/student residences
      • Social housing

      Only one tab must be populated in order for the savings to be calculated. In-suite lighting must be engineered and should be separated out from common area lighting.

      Please contact Toronto Hydro for the worksheets.

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      Exterior prescriptive lighting work around

      November 5, 2015

      While the saveONenergyOM website continues to be worked on by the IESO to allow customers to input the proper project cost for exterior prescriptive lighting, we ask that the following workaround be implemented. Please input 50% of the total eligible project cost into the online application.

      Please Note: For exterior prescriptive lighting, the eligible costs now include equipment, labour and disposal/decommissioning.

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      Multi-Residential applications

      November 5, 2015

      Please apply for in-suite and common area measures using separate worksheets. For in-suite measures, please remember to use the worksheets provided by Toronto Hydro. To expedite the review, indicate on the quote or energy audit document where the measures are to be installed.

      A condo board number is directly linked to an address. Each condo should have its own saveONenergy account if they a condo corporate number as the company name when applying for incentives.

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      Reminder: Please contact us when you resubmit an application

      November 5, 2015

      Some applications that are submitted require revisions, which means we return some applications for edits. As a reminder, please notify Toronto Hydro when you have revised and resubmitted an application.

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      Launch of Transition Program

      November 5, 2015

      As of July 1st 2015, the transition program will be in effect.

      Please Note: The same incentives and rules will apply; the only difference being the participant agreement process.

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      Reminder: Do not start work prior to approval

      November 5, 2015

      Retrofit work should not commence until approval is granted. Once an application is submitted, the procurement process for equipment can begin prior to approval, although we encourage you to wait for approval. The procurement process for labour cannot commence until approval is granted. If work or the procurement of labour commences prior to approval, then the project will be deemed as retroactive and therefore ineligible for an incentive.

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      Inputting accurate start and end dates

      November 5, 2015

      Once your retrofit project is complete, you must log into your saveONenergy profile and submit the post-project application.

      You'll be prompted to input the dates the project started and completed.

      Please be sure to input accurate start and end dates.

      Please Note: Any post-project with an online start and/or end date that pre-dates the application approval date will be flagged for retroactivity.

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      Worksheets

      November 5, 2015

      To help expedite your pre-project approval, please ensure your worksheets are properly filled out. The following are items to check prior to submitting your application:

      • Full model numbers (see spec sheets)
      • Input wattages (consider ballast factors)
      • Quantities: worksheet should align with the quote
      • Base case
      • If specified, conditions should be met. Specifically within the prescriptive lighting worksheet
      • All base case assumptions should be met. If they’re not, then the project must use the engineered approach
      • Energy Star/DLC requirement
      • Check spec sheets and official ES/DLC lists to ensure products have the proper rating
      • Uploading screenshots of the product line within the ES/DLC list will help expedite approval

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      Audit Funding

      No current updates.

      Existing Building Commissioning

      No current updates.

      Small Business Lighting

      No current updates.

      Process & Systems

      No current updates.

      We welcome your feedback!

      Let us know how we can help you take advantage of the saveONenergy programs.

      We would love to hear from you on how we can improve.