At Toronto Hydro, our core business is to deliver reliable electricity safely and efficiently to our customers.
At Toronto Hydro we evaluate our service reliability through two main measures: System Average Interruption Duration Index (SAIDI) and System Average Interruption Frequency Index (SAIFI).
+ Read More
We take our responsibility to operate our business safely very seriously. In 2011, we continued our efforts to reduce the risk of contact voltage across the City.
It’s All About Relationships - At Toronto Hydro, we care about our customers and the value they receive for our services.