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Toronto Hydro CR Report 2016

INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR CITY OUR OUR PEOPLE ENVIRONMENT GLOSSARY AT A GLANCE Monetary value of significant fines and total number of nonmonetary sanctions for non-compliance with environmental laws and regulations Toronto Hydro did not receive any fines or non-monetary sanctions for non-compliance with environmental laws and regulations in 2015 and 2016. OUR ENVIRONMENT I TORONTO HYDRO 87 Lean Program Lean is a methodology with the goal of creating a value-add environment by deploying continuous improvement principles in the organization. By eliminating different types of waste, such as wasted time, inventory excess, extra processing, and others, Lean is a methodology for streamlining business processes through collaborating with front-line staff. One of the toolsets of the Lean program is 5S, which focuses on workspace organization. Toronto Hydro has conducted a pilot project utilizing 5S methodology. Unneeded inventory and stored obsolete items were removed. Clutter has been replaced by systemic order of tools and inventory based on velocity and frequency of use. Toronto Hydro was able to ensure that achievements were sustained by installing and monitoring performance boards in piloted areas. The boards allow the teams to monitor the overall performance of the 5S deployment groups, by keeping track of actions and goals for standards implementation. The 5S pilot demonstrated how the implementation of the principles of continual improvement can work in a variety of different work environments at Toronto Hydro. The plan is to use the same process to increase efficiency across other departments in the future. LEAN CONTINUOUS IMPROVEMENT G4-EN29 SORT SHINE SUSTAIN STANDARDIZE SET IN ORDER Keep this area clean and orderly. 5S AREA


Toronto Hydro CR Report 2016
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