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Toronto Hydro CR Report 2016

INTRODUCTION Corporate mission and values, codes of conduct and principles Toronto Hydro’s vision is to “continuously maximize customer and stakeholders’ satisfaction by being safe, reliable and environmentally responsible at optimal costs.” Toronto Hydro has established an Enterprise Risk Management (ERM) framework that helps determine whether Toronto Hydro is positioned to achieve strategic objectives. The ERM framework provides a consistent, disciplined methodology for controlling risk by identifying, assessing, managing, monitoring and reporting risks to Toronto Hydro. Toronto Hydro has four strategic pillars: PEOPLE Fully-engaged, healthy, productive and safe workforce to meet changing business requirements Strives to: • Provide a healthy and safe workplace • Develop a skilled and knowledgeable workforce • Keep the workforce engaged Toronto Hydro will continue to strengthen its already strong safety culture through various internal initiatives in order to achieve world-class results. Our commitment to employee health and safety will remain persistent, as we strive to minimize the risk of injury to the workforce. This will be accomplished through ongoing safety inspections, audits, training, education and awareness, employee participation, annual policy reviews and the continual improvement of safety programs and standards. Toronto Hydro will continue to promote the internal responsibility system to further enhance safety in the workplace. FINANCIAL Meet the financial objectives of its Shareholder Strives to: • Provide a fair return to our Shareholder • Continue to increase Shareholder value The Corporation has provided its shareholder with an annual increase in economic value over the last decade. To meet the financial objectives of the shareholder, Toronto Hydro Corporation seeks to increase shareholder value and is committed to providing a fair return to its shareholder in the future. Along with excellence in corporate financing and financial management, the Corporation will strive to maintain a strong credit rating. 8 TORONTO HYDRO I 2016 CORPORATE RESPONSIBILITY REPORT


Toronto Hydro CR Report 2016
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