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Toronto Hydro CR Report 2016

INTRODUCTION I TORONTO HYDRO 7 INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR CITY OUR PEOPLE OUR ENVIRONMENT GLOSSARY AT A GLANCE 16,500 primary switches 761,000 Head Oce — 14 Carlton Street Toronto, Ontario M5B 1K5 wires 1 control centre customers 679,717 residential service customers users demand kW 157 in-service municipal substations 5 operation centres 1,490 employees average number in 2016 underground wires 81,321 general service customers with monthly peak demand of 0-5000 kilowatts (kW) or less averaged over a twelve-month period 61.1% of permanent employees covered by collective bargaining units Labour unions: The Power Workers’ Union (PWU), The Society of Energy Professionals 1 transmission system terminal station 34 terminal stations 4,638 Megawatts of peak load on August 12, 2016 representing approximately 19% of the provincial demand PICKERING TOWN LINE


Toronto Hydro CR Report 2016
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