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Toronto Hydro CR Report 2016

INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR CITY OUR OUR PEOPLE ENVIRONMENT GLOSSARY AT A GLANCE Ministry accredited Trades School provides specialized training for apprentices The Toronto Hydro apprenticeship programs are designed to provide apprentices with the knowledge, and hands-on experience required to succeed at Toronto Hydro. In 2008, Toronto Hydro received Training Delivery Agent status by the Ministry of Advanced Education and Skills Development (formerly known as the Ministry of Training Colleges and Universities) for the Power Line Technician Program. The apprentice curriculum at Toronto Hydro satisfies the in-school requirements dictated by the Ministry of Advanced Education and Skills Development, but also covers material specific to Toronto Hydro’s distribution system. Toronto Hydro invests approximately 4.5 to 6.5 years of training in each apprentice to prepare them to work competently and safely. Apprentices are instructed by journeyperson trades professionals in a combination of settings, which include in-class, job simulation and field training. The following professional trades programs are certified through Toronto Hydro: • Certified Power Line Persons (certified as powerline technicians) • Certified Power Cable Persons • Distribution System Technologists • Metering Technicians • Power System Controllers Through 2015 and 2016, 37 apprentices completed the apprenticeship training program. There are currently 92 apprentices enrolled in the Toronto Hydro program, which will help offset the number of trades people set to retire over the coming years. In the next 10 years, Toronto Hydro expects more than 40% of the current work force to retire. Preparing professionals for advancement within the organization In 2014, Toronto Hydro partnered with an external consultant group to design a professional development course for employees. The program is tailored to help professionals expand their careers at Toronto Hydro by seizing opportunities to advance their expertise within the organization. The course work is a mix of in-class material, interactive online modules and coaching sessions. The course has been completed by 97 professionals since it began. Fostering leadership The Powerful Leadership Program assists supervisors and managers to develop leadership skills. The four month program consists of four courses containing 14 modules. The program uses interactive guidelines to explain how to effectively communicate and manage employees. It helps supervisors understand organizational goals, and ensures teams are aware of Toronto Hydro’s strategic direction. Since the program launched in 2011, 176 current and future leaders have completed the program. Over the last five years, 73% of leadership roles have been filled with internal candidates. OUR PEOPLE I TORONTO HYDRO 55


Toronto Hydro CR Report 2016
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