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Toronto Hydro CR Report 2016

OUR CITY G4-DMA SUPPLIER ASSESSMENT FOR LABOUR PRACTICES Management approach to supplier assessment for labour practices Corresponds with Toronto Hydro’s Material Issue: Materials Selection and Usage Toronto Hydro works to ensure that suppliers share the same values and labour practices and require them to abide by any and all applicable laws. A competitive bidding process for the selection and screening of vendors is an integral part of the Toronto Hydro Procurement Policy and central to Toronto Hydro’s commitment to fair operating practices in the supply chain. In accordance with ISO 26000:2010, Toronto Hydro’s request for proposal (RFP) process was updated to include the consideration of human rights, sustainability, and rules concerning conflict of interest and non-collusion. In addition, the bidding process evaluates health and safety compliance and ability to adhere to Toronto Hydro’s workplace policies and procedures. There’s also a vendor management program to monitor the performance of selected suppliers on a number of key indicators, such as delivery, quality, price, service and sustainability. The sustainability metric specifically rates vendors on ethics and governance, environmental performance, and business continuity. A sustainability assessment for 10 of Toronto Hydro’s largest suppliers is also conducted with follow up and monitoring of performance through meetings held twice a year. Contractor qualification and ongoing management Most contractors are qualified for conformance with Toronto Hydro’s safety standards and legislated safety programs using an external service. Insurance requirements, workers compensation, and safety performance statistics are also verified and monitored on an ongoing basis. Contractor performance is graded and the results are shared with the contractors to help them understand their strengths and their opportunities for improvement. The qualification service aids Toronto Hydro in communicating with contractors and helps ensure that contractors acknowledge they have reviewed key documents, including Occupational Health and Safety Policy (Appendix A), Environmental Policy (Appendix B), Workplace Violence and Harassment Policies, and the Code of Business Conduct and Whistleblower Procedure. 40 TORONTO HYDRO I 2016 CORPORATE RESPONSIBILITY REPORT


Toronto Hydro CR Report 2016
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